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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,062
shipping
342
quality
21,525
This company responds to reviews on average within 0 days

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51,451 reviews

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Georgia
1 review
0 helpful votes
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N/a
March 1, 2023

Very easy to order and got exactly what we needed.

Date of experience: March 1, 2023
New Jersey
1 review
0 helpful votes
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Table cover
March 1, 2023

The table covers and service were great thank you.

Date of experience: March 1, 2023
South Carolina
1 review
0 helpful votes
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Shipping issue
March 31, 2023

I received a cover that was meant for another customer. No where close to the correct size. The issue was remedied by the company but it took quite time

Date of experience: March 1, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi John, we are sorry for the inconvenience this has caused you. We always perform a quality check on all products before they are shipped to ensure that the customer will receive the same product as ordered. However, in this instance, we failed, and we sincerely apologize for that. As we can see, our team contacted you within a few hours of the concern being raised and provided the best possible resolution that you were looking for. However, as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. We are glad to know that you are happy with the quality of the product.

Pennsylvania
1 review
0 helpful votes
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I am waiting for the windows to be ready by the end of March. Until then, the package stays unopened. I will review it after I open it and install it. I am sure I will like it, and will purchase more of these. Thank you so much for it.

Date of experience: March 1, 2023
Kentucky
1 review
0 helpful votes
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Highly recommend!
March 1, 2023

High quality and service was extremely helpful to a novice shopper. I plan to purchase more in the future.

Date of experience: March 1, 2023
Tennessee
1 review
0 helpful votes
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EXCELLENT!
March 1, 2023

EXCELLENT! Customer service was a pleasure to speak with. Products fit perfectly. I wish that I had ordered from Covers & All sooner. I love my new Navy blue cushion covers for my outdoor couch. Great quality!

Date of experience: March 1, 2023
North Carolina
1 review
0 helpful votes
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Good quality
March 1, 2023

The cover I order was to exact specifications and the quality is very good.

Date of experience: March 1, 2023
Florida
1 review
0 helpful votes
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Nicely done
March 1, 2023

Just how I was expecting, great quality, super fast delivery

Date of experience: March 1, 2023
Tennessee
1 review
0 helpful votes
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Great product
March 1, 2023

These are so great- they are heavy, so don't blow away in the wind, and fit perfectly. Arrived in a timely manner, and absolutely no complaints! This is how customer service used to be when companies cared! Nice to see there is still one out there!

Date of experience: March 1, 2023
Texas
1 review
0 helpful votes
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Custom cover
March 1, 2023

My cover was meticulously crafted and fit absolutely perfect. Much better quality than sunbrella fabric and also much more affordable. I will buy another cover from these guys, they are the best.

Date of experience: March 1, 2023
Texas
1 review
0 helpful votes
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Better than expected!
March 1, 2023

Great people to work with. The support staff helped me design exactly what was needed, and when it arrived it was exactly what I had envisioned.

Date of experience: March 1, 2023
Illinois
1 review
0 helpful votes
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Fire pit
March 1, 2023

Great service and product
Perfect fit for our patio fire pit

Date of experience: March 1, 2023
Texas
1 review
0 helpful votes
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EXCEPTIONAL
March 1, 2023

My order was just as I measured. Material is very sturdy and easy to work with.

Date of experience: March 1, 2023
Indiana
1 review
0 helpful votes
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Great
March 1, 2023

Fits very well. Heavy too! Just what I wanted.for my rv.

Date of experience: March 1, 2023
Florida
1 review
0 helpful votes
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Great product
March 1, 2023
Updated review

I was hoping the cover would have been more snug not so loose and i wish had space for the mirrors. Also i like the material but im not sure how long it will going to last. Overall great experience,
I will recommend. Thx

Date of experience: February 28, 2023

Very easy to place on order and website was also very...
February 3, 2023
Previous review

Very easy to place on order and website was also very friendly and easy to navigate. Can wait to receive the cover. Thx

Date of experience: February 3, 2023
California
1 review
0 helpful votes
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Title
February 28, 2023

Perfect product and service - will be recommending and ordering more.

Date of experience: February 28, 2023
Georgia
3 reviews
0 helpful votes
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My Patio Furniture Covers
February 28, 2023

Very easy to order the covers. Sent measurements and photos and I got exactly what I ordered. They are perfect. The material and workmanship is excellent and I'm sure will last for many years.

Date of experience: February 28, 2023
Colorado
1 review
0 helpful votes
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Simple and easy to order - came within a few days - web site very easy to use and correct way to measure the table for exact fit

Date of experience: February 28, 2023
Texas
2 reviews
0 helpful votes
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COVER FOR SHUFFLE BOARD AND AIR HOCKEY
February 28, 2023

These covers are extremely well made. They fit perfect and we are very happy with them.
Ordering was easy online, when following their instructions.

Date of experience: February 28, 2023
California
1 review
0 helpful votes
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Exactly what you need.
February 28, 2023

Highly recommend this company for any outdoor covers. As we approach spring time, I'll look for there items that need covers.

Date of experience: February 28, 2023