Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I bought an expensive smoker that I wanted to protect from the rain. I borrowed a large tarp that I had to secure with rope and even then it would occasionally blow off. After adding additional weights and tie downs it made it undesirable to go through process to use the smoker. Off this website I ordered a big rectangle shape to cover the smoker and sent some pics. Rather than send a big rectangular blob, they sent several follow up emails with my pics highlighted for more detailed measurements. I appreciate the time and consideration they put into this Texas past time.
The cover I purchased, fits perfectly, and it's easy to install. It certainly does the trick. And the process to order it was easy and fast.
No comment very satisfactory great shipping package
The order process was very simple, just input the measurements and submit. I did not get an order confirmation right away but it came and I was confident it was submitted. The shipping info was correct, in fact, FedEx Express delivered sooner/faster than I thought it would be coming from Asia.
It's a nice bag with more than enough room for my 7.5 ft tree. Would have liked it more if it had some kind of inside support rather than being a large duffle bag
I am very happy with the cushion covers I ordered. They are high quality material. They were made to order and shipped to me quickly.
The color and fit are perfect. My only complaint is the of the type of fabric it is made from. It slid on the surface everytime the dog or grandchild jumped up on the bench. We just bought sticky velcro to solve the problem.
I am very satisfied with my cushion covers! They look great and fit perfect. It's the second time I ordered from the company and will do it again with no hesitation!
Final dimension was 2" larger than ordered on all dimensions even allowing for the extra you noted on the order page.
I received this in a reasonable amount of time. I was able to upload an image to be placed on the cover. Customer service was very helpful is assisting with picking, ordering and even followed up to ensure we had the right product. Everything looks great and I wish I would of ordered this years ago.
Really high quality covers and a super easy process
Unfortunately, I misunderstood your ads and order the outdoor covers, I actually need the indoor to fill up the area for inclement weather and such
The cover turned out to be a bit tight. I was barely able to get the cushion to fit in the cover. Should have been another 1/2 inch wide.
Purchased a cover through Covers and all for my firepit that was square *and didn't match any online covers available). They took a good amount of effort to ensure the size was accurate, and recommended the right set of lock options to firmly hold it to the leg. My prior cover would fly like a bubble as it is usually windy in my backyard. This one was so strong that it stays all day long irrespective of the weather.
Fit was perfect, durable zipper and stitching. Custom sizing for this order arrived quicker than expected. Will continue to be a customer.
I was looking for a custom cover for an outdoor bench with stools. When pushed all the way in, the stools stuck out several inches beyond the width of the tabletop. The designer at Covers & All was able to take my basic measurements (beyond the standard l x w x h measurements) and create a 3D drawing of the proposed cover for my review. The finished product fits perfectly. Very impressed with the attention to detail and execution. Highly recommend.
Easy ordering, easy measuring directions, prices seem very reasonable for expected quality and being custom made.
Answer: Hi Jody, Thank you for showing interest in our products.​ The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.

