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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,066
shipping
342
quality
21,524
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51,451 reviews

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Texas
1 review
0 helpful votes
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Complex Cover
February 4, 2023

I bought an expensive smoker that I wanted to protect from the rain. I borrowed a large tarp that I had to secure with rope and even then it would occasionally blow off. After adding additional weights and tie downs it made it undesirable to go through process to use the smoker. Off this website I ordered a big rectangle shape to cover the smoker and sent some pics. Rather than send a big rectangular blob, they sent several follow up emails with my pics highlighted for more detailed measurements. I appreciate the time and consideration they put into this Texas past time.

Date of experience: February 4, 2023
Alaska
1 review
0 helpful votes
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Well organized
February 4, 2023

Navigated through the selections and quickly found what was needed

Date of experience: February 4, 2023
Hawaii
2 reviews
0 helpful votes
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Patio furniture cover
February 4, 2023

The cover I purchased, fits perfectly, and it's easy to install. It certainly does the trick. And the process to order it was easy and fast.

Date of experience: February 4, 2023
Maryland
1 review
0 helpful votes
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Owner
February 4, 2023

No comment very satisfactory great shipping package

Date of experience: February 4, 2023
Texas
1 review
0 helpful votes
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Exactly what I ordered
February 4, 2023

The order process was very simple, just input the measurements and submit. I did not get an order confirmation right away but it came and I was confident it was submitted. The shipping info was correct, in fact, FedEx Express delivered sooner/faster than I thought it would be coming from Asia.

Date of experience: February 4, 2023
Ohio
1 review
0 helpful votes
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Christmas tree bag
February 4, 2023

It's a nice bag with more than enough room for my 7.5 ft tree. Would have liked it more if it had some kind of inside support rather than being a large duffle bag

Date of experience: February 4, 2023
North Carolina
1 review
0 helpful votes
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Cushion covers
February 4, 2023

I am very happy with the cushion covers I ordered. They are high quality material. They were made to order and shipped to me quickly.

Date of experience: February 4, 2023
Maryland
1 review
0 helpful votes
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.Bench cover
February 4, 2023

The color and fit are perfect. My only complaint is the of the type of fabric it is made from. It slid on the surface everytime the dog or grandchild jumped up on the bench. We just bought sticky velcro to solve the problem.

Date of experience: February 4, 2023
Massachusetts
1 review
0 helpful votes
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Grrat Quality
February 4, 2023

I am very satisfied with my cushion covers! They look great and fit perfect. It's the second time I ordered from the company and will do it again with no hesitation!

Date of experience: February 4, 2023
Connecticut
1 review
0 helpful votes
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Nicely made but slightly too big
February 4, 2023

Final dimension was 2" larger than ordered on all dimensions even allowing for the extra you noted on the order page.

Date of experience: February 4, 2023
Florida
1 review
0 helpful votes
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Beautiful work
February 4, 2023

I received this in a reasonable amount of time. I was able to upload an image to be placed on the cover. Customer service was very helpful is assisting with picking, ordering and even followed up to ensure we had the right product. Everything looks great and I wish I would of ordered this years ago.

Date of experience: February 4, 2023
Alabama
1 review
0 helpful votes
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First timer
February 4, 2023

Really high quality covers and a super easy process

Date of experience: February 4, 2023
California
1 review
0 helpful votes
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Great cover
February 4, 2023

Fits great and love it. Measured perfectly.
Great quality

Date of experience: February 3, 2023
Colorado
1 review
0 helpful votes
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The unfortunate thing
February 4, 2023

Unfortunately, I misunderstood your ads and order the outdoor covers, I actually need the indoor to fill up the area for inclement weather and such

Date of experience: February 3, 2023
Texas
3 reviews
0 helpful votes
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Cover a bit tight
February 4, 2023

The cover turned out to be a bit tight. I was barely able to get the cushion to fit in the cover. Should have been another 1/2 inch wide.

Date of experience: February 3, 2023
California
1 review
0 helpful votes
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Purchased a cover through Covers and all for my firepit that was square *and didn't match any online covers available). They took a good amount of effort to ensure the size was accurate, and recommended the right set of lock options to firmly hold it to the leg. My prior cover would fly like a bubble as it is usually windy in my backyard. This one was so strong that it stays all day long irrespective of the weather.

Date of experience: February 3, 2023
California
1 review
0 helpful votes
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Great fit, durable
February 4, 2023

Fit was perfect, durable zipper and stitching. Custom sizing for this order arrived quicker than expected. Will continue to be a customer.

Date of experience: February 3, 2023
California
1 review
0 helpful votes
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Quality
February 4, 2023

We found the cover to be of excellent quality and workmanship.

Date of experience: February 3, 2023
Florida
1 review
0 helpful votes
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Attention to Detail
February 4, 2023

I was looking for a custom cover for an outdoor bench with stools. When pushed all the way in, the stools stuck out several inches beyond the width of the tabletop. The designer at Covers & All was able to take my basic measurements (beyond the standard l x w x h measurements) and create a 3D drawing of the proposed cover for my review. The finished product fits perfectly. Very impressed with the attention to detail and execution. Highly recommend.

Date of experience: February 3, 2023
Florida
1 review
0 helpful votes
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Amazingly perfect!
February 3, 2023

Easy ordering, easy measuring directions, prices seem very reasonable for expected quality and being custom made.

Date of experience: February 3, 2023