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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,066
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,451 reviews

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New York
1 review
0 helpful votes
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We will see...
February 5, 2023

What arrived doesn't match what was in picture. Doesn't appear as sturdy but we will see...

Date of experience: February 5, 2023
Massachusetts
1 review
0 helpful votes
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Attentive and friendly
February 5, 2023

The Covers & All team reached out to me with a photo of what the covers I ordered would look like which helped me realize some edits were needed. They adjusted the drawings and the covers came out very well.

Date of experience: February 5, 2023
Georgia
1 review
0 helpful votes
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Glad I ordered!
February 5, 2023

Easy ordering, fast shipment. Very happy with purchase.

Date of experience: February 5, 2023
Texas
1 review
0 helpful votes
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Great service
February 5, 2023

My order arrived early and it was better than expected.

Date of experience: February 5, 2023
Florida
1 review
0 helpful votes
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Beautiful Cushion Covers
February 5, 2023

Quality workmanship, fit perfectly, quick delivery.

Date of experience: February 5, 2023
Michigan
1 review
0 helpful votes
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Amazing Service
February 5, 2023

I had never ordered a cover before and their online system was easy to use and quick. I appreciated the fast service as well.

Date of experience: February 5, 2023
Illinois
1 review
0 helpful votes
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Just the Right Coverage!
February 5, 2023

The team at Covers & All had a few questions regarding my order and were ind enough to contact me to confirm before proceeding so tht my order would be exactly as I asked. Further, I received a mock-up of how my cover would look and had more than one opportunity to make any necessary changes. I was extremely pleased with the final layout and as a result I got exactly what I wanted.! Thank you.

Date of experience: February 5, 2023
Florida
1 review
0 helpful votes
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Not great, but good
March 7, 2023

It took awhile for get the measurements right. I think I made a mistake by putting the elastic in the bottom. I had to cut it at one end to it would fit over my out door kitchen. Once I did that the fit was great.

Date of experience: February 4, 2023
Veeni M. Covers & All USA Rep
over a year old

Hello Lois, thank you so much for addressing the issue, we really appreciate your effort here. We are very sorry that you have to face this. However, we would like to share that whenever your order is in process and you have a slight doubt for anything, you can contact our customer support which is available 24 x 7. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!

Indiana
1 review
0 helpful votes
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Cover is very nice and good quality.
February 5, 2023

Everything was a smooth process. No problems. Cover came as ordered.

Date of experience: February 4, 2023
Virginia
1 review
0 helpful votes
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Fire pit cover review
February 5, 2023

Very nice cover, strong and durable. So far, I'm very happy with this purchase.

Date of experience: February 4, 2023
Florida
1 review
0 helpful votes
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Custom cover
February 5, 2023

Great product and the company was easy to work with.

Date of experience: February 4, 2023
California
1 review
0 helpful votes
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Baggy
February 5, 2023

It came out a little baggy. Not sure why but it does not fit as tight as the first one I ordered.

Date of experience: February 4, 2023
California
1 review
0 helpful votes
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Great Product
February 4, 2023

Easy ordering, fast service for customers work and beautiful and durable covers.

Date of experience: February 4, 2023
Florida
1 review
0 helpful votes
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Replacement Pergola top
February 4, 2023

I ordered a repair too for my Pergola. It's just a little too narrow on the front and back but I can live with it.

Date of experience: February 4, 2023
North Carolina
2 reviews
0 helpful votes
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Great products!
February 4, 2023

Ordered covers for entire patio set. Quality is excellent, fit perfect, and color true to website examples. Overall excellent experience and delivery much faster than promised. I was leery with products coming from so far away but couldn't be more pleased. Would definitely order again.

Date of experience: February 4, 2023
Hawaii
1 review
0 helpful votes
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Great customer service.
February 4, 2023

Cover is large but does the job. Not really a custom fit but it works. Your staff went the extra mile to insure the measurements were as near as possible. I didn't expect that.

Date of experience: February 4, 2023
Virginia
1 review
0 helpful votes
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I have become a Measuring fool!
February 4, 2023

My husband is seeing me with a tape measure a lot lately!
I have made 3 orders with your company. First to cover outdoor dining table and coffee table. Then a large wooden storage cabinet.Then my outdoor kitchen …. And now replacing fabric on outdoor cushions on sofa. Very pleased!
Products, service and price cannot be beat. You have my endorsement!

Date of experience: February 4, 2023
California
1 review
0 helpful votes
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Great covers
February 4, 2023

I was surprised by the quality and quickness of the custom covers they fitted perfect.

Date of experience: February 4, 2023
Texas
1 review
0 helpful votes
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Grill Cover
February 4, 2023

Stunned at how well made my new cover is made and the details that went into making sure it was the perfect size. Highly recommend working with this company!
Edi

Date of experience: February 4, 2023
Utah
1 review
0 helpful votes
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Great customer service.
February 4, 2023

The customer service is great. They worked with me in designing my cover and it turned out great!

Date of experience: February 4, 2023