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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,042
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Arizona
1 review
0 helpful votes
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Custom Cover
March 27, 2025

Ordered Custom Cover and it was Perfect. Received Very Quickly and in Great Condition. Very Easy to Order. Thank You

Date of experience: March 16, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey John! We’re pleased to hear that your custom cover was perfect and arrived quickly! It’s great to know that you found the ordering process easy and that the product met your expectations. Thank you for choosing us—we truly appreciate your support and look forward to serving you again in the future!

California
1 review
0 helpful votes
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Easy ordering. Product fit our table perfectly. Great quality

Date of experience: April 4, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Debbie! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Tennessee
1 review
0 helpful votes
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Trying to solve a problem
March 24, 2025

I discovered this business while trying to figure out a solution to a particular problem, unrelated to covering and protecting a piece of furniture. The product I received is stronger and of a higher quality than I had dared to expect. I am very impressed!

Date of experience: March 12, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Gacky! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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Not yet installed.
March 24, 2025

My neighbors had your product installed several years ago and are very happy with its durability, keeping weather off their porch, and mentioned that the back of their home is warmer since the north wind is blocked. They recommended it so highly that I didn't even look at an alternate supplier. Your communication regarding my order was everything I could have asked. Delivery was expected in about a week after shipment, but it came within two days. Couldn't be happier.

Date of experience: March 14, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Shirley! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Oklahoma
1 review
0 helpful votes
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Great Product
March 24, 2025

Needed availability for customization due to size. The process was easy and quick! Product came quickly and was very easy to install. My safe is raised by about 3/4 inches. If not, the cover would have probably been a bit too long because of the extra that's added standard. Fit was perfect though because of being raised.

Date of experience: March 14, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey James! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Well made
March 23, 2025

Bought from them before well made fast service great job will buy from covers and all again.

Date of experience: March 27, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey John! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Hawaii
1 review
0 helpful votes
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N/a
March 23, 2025

Everything is ok, I love it, will order more. Good prices will tell everyone I know to try it.

Date of experience: March 27, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Steve! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Virginia
1 review
0 helpful votes
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Completely Unaccepted
March 23, 2025

I worked with customer service for over an hour. Sending pictures and dimensions of what was need only to get back the smallest cover. It doesn't cover the wagon and is the size of a small purse. This is the size THEY recommended after getting all the spec information. I will be returning and looking for an alternative company. I live in an area that rains often and it would have been nice to get what I needed. Incredibly disappointed.

Date of experience: March 13, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hi Gabrielle, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

New York
1 review
0 helpful votes
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Excellent customer
March 23, 2025

Very pleased working with this company. The product was reasonably priced and excellently done.

Date of experience: March 13, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Vicki! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Not doing this
March 22, 2025

Just want to review product this is hurting my customer experience by making me do this when I just wanted to do a quick product review

Date of experience: March 12, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Carl! We understand your frustration and appreciate you taking the time to share your thoughts. Your feedback is valuable to us, and we’re sorry if the review process felt inconvenient. If there’s anything we can do to improve your experience, please let us know. We truly appreciate your support and hope you’re satisfied with your product.

Minnesota
1 review
0 helpful votes
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High quality!
March 21, 2025

Love the customization! Easy process!
Wish there were more color options in the fabric i chose

Date of experience: March 28, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hi Megan, Thank you so much for your feedback! We’re thrilled to hear that you loved the customization and found the process easy. We also appreciate your suggestion about offering more color options in the fabric you chose. We’ll certainly take that into consideration as we work on expanding our selections.

Florida
1 review
0 helpful votes
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A little disappointed
March 21, 2025

I thought I was buying from an American company, but the reality is that the cover was made and shipped from India. Covers and All is only the broker/partner.

Date of experience: March 11, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hi Donald, Thank you for your feedback, and we apologize for any confusion regarding the origin of our products. We want to clarify that, as stated on our website, the orders may be shipped from locations outside the U.S.

Additionally, we are not a broker or partner, but rather a company that directly handles the production and shipping of our items. We understand how important transparency is and will continue to strive to provide clear information about our shipping practices.

Texas
1 review
0 helpful votes
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All around excellent
March 21, 2025

Easy to navigate website. Clear communication through each step and fast shipping! 10/10!

Date of experience: March 11, 2025
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Stefanie, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Texas
1 review
0 helpful votes
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Excellent Workmanship.
March 20, 2025

Purchased a cover for an old wicker rectangular patio table where the wicker had become dilapidated. Needed something with an Umbrella hole as the table certainly useable. What Covers & All provided worked perfectly and at a great price point. Plus they communicated with me multiple times to ensure the right measurements and fit. Overall a great experience and I would use them again -

Date of experience: March 10, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Kevin! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ireland
1 review
0 helpful votes
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The corner pull drawstring cords are fixed approximately 75mm into the seam. As they are external boat seat covers and susceptible to wind it would be my opinion that for a more secure fit the drawstring cord should be all the way around.

Date of experience: March 10, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hi Pat, Thank you for your feedback! We understand your concern regarding the corner pull drawstring cords. Please note that the product was fabricated as per our standard process. However, we truly value your input, and moving forward, you can always mention specific requirements, such as having the drawstring cord all the way around, in the "Any special requests for us" option during the order process. We appreciate your suggestions and will keep them in mind as we continue to improve our products.

California
1 review
0 helpful votes
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Very convenient and efficient
March 20, 2025

We have different size mounds for all fields and this site was super easy to customized for exactly what we needed.

Date of experience: March 10, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Taylor! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Virginia
1 review
0 helpful votes
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I contacted customer support. Andy answered all of my questions and provided excellent assistance in finding the item I wanted and appropriate information to complete the order.

Date of experience: March 27, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Joseph! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Custom cover fits perfect!
March 20, 2025

Covers and all took the time to ensure precise measurements resulting in a perfect fit...quality material!

Date of experience: March 10, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey Brian! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Minnesota
1 review
0 helpful votes
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Exceeded my expectations.
March 20, 2025

Very good information on how to measure for the cover and easy to place the order.

Date of experience: April 4, 2025
Veeni M. — Covers & All USA Rep
over a year old

We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Texas
1 review
0 helpful votes
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Quality item and customer service
March 20, 2025

Team was responsive and accommodating to my requests. The final product is great, I would 100% use them again if I have to.

Date of experience: March 10, 2025
Veeni M. — Covers & All USA Rep
over a year old

Hey James! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!