Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
Follow Leann F.
Unfollow Leann F.
Share Review
Report Review

Cover for outdoor cushions
April 7, 2023

Love the color, the fabric and the quality of the sewing. Fits great!

Date of experience: April 6, 2023
Virginia
1 review
0 helpful votes
Follow alvin P.
Unfollow alvin P.
Share Review
Report Review

Pull cord covers with cord locks for jeep spot lights
April 6, 2023
Updated review

Easy to design to my own needs. Could not ask for anything better. Very happy. Will not use anybody else for this type of product. Thanks.

Date of experience: April 6, 2023

I will give review once I receive order
December 19, 2021
Previous review

I will give review once I receive order. Thank you.

Date of experience: December 18, 2021
Massachusetts
1 review
0 helpful votes
Follow carolyn C.
Unfollow carolyn C.
Share Review
Report Review

Satisfied
April 6, 2023

Product is as advertised. I can only assume it will wear as advertised.

Date of experience: April 6, 2023
Minnesota
2 reviews
0 helpful votes
Follow Lori F.
Unfollow Lori F.
Share Review
Report Review

Well made, fast and professional
April 6, 2023

Custom covers made to my specifications. They are beautiful, well made with quality fabric and fit perfectly. They arrived in less than a couple of weeks. I thought I had made an error on my order and worked with customer service- very kind, helpful and professional. I will definitely purchase again from Covers and All again!

Date of experience: April 6, 2023
Washington
1 review
0 helpful votes
Follow Charles R.
Unfollow Charles R.
Share Review
Report Review

Great experience
April 6, 2023

Web site was very easy to use with two measurements needed. Cover arrived the perfect size for our firepit.

Date of experience: April 6, 2023
Georgia
2 reviews
0 helpful votes
Follow James U.
Unfollow James U.
Share Review
Report Review

Great job!
April 6, 2023

Custom size. Easy to follow guidelines for measuring. Fast service. Very satisfied with the end product. Excellent value.

Date of experience: April 6, 2023
Florida
1 review
0 helpful votes
Follow Mathew G.
Unfollow Mathew G.
Share Review
Report Review

South Florida
April 6, 2023

Crazy how fast things deteriorate in the florida sun.

Date of experience: April 6, 2023
Georgia
1 review
0 helpful votes
Follow James D.
Unfollow James D.
Share Review
Report Review

Great quality
April 6, 2023

The product fit perfectly and is high quality material

Date of experience: April 6, 2023
Canada
1 review
0 helpful votes
Follow Tanya B.
Unfollow Tanya B.
Share Review
Report Review

Wrong Size
May 6, 2023

Unfortunately, I inputted my sizes into the website, and somehow it was changed to a size that does not fit. Customer service will not honor a new order.

Date of experience: April 6, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Tanya, we are sorry to note your disappointment with the product received and we sincerely apologize that our service does not meet your expectations. Upon checking the order details, we have processed the order same as per the order dimensions with the standard leeway as mentioned on the website. Unfortunately, we are unable to find error on our end as per your provided images. Furthermore, upon the order placement, an immediate confirmation is sent to the customer's registered email address which consists of all the order details to recheck. If customer requires any changes, they can contact our customer support team within 2 hours of the order placement. If you have any other concerns, please feel free to contact our customer support team via call or chat.

South Carolina
1 review
0 helpful votes
Follow DeAnne D.
Unfollow DeAnne D.
Share Review
Report Review

Looks fantastic
April 6, 2023

Everything was simple and product turned out perfect.

Date of experience: April 6, 2023
California
1 review
0 helpful votes
Follow Marc L.
Unfollow Marc L.
Share Review
Report Review

Easy ordering, quick manufacturing turnaround and quick shipping.

Date of experience: April 6, 2023
Illinois
1 review
0 helpful votes
Follow Elizabeth G.
Unfollow Elizabeth G.
Share Review
Report Review

I measured for my covers exactly as instructed. You're told to provide no extra wiggle room as they add it. The covers arrived and didnt fit. You only have FIVE days to share this feedback or they wont even address the issue. Terrible customer service. Do not use them.

Date of experience: April 6, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Elizabeth, we are sorry to note your disappointment with the product received and apologize that our service does not meet your expectations. Upon checking the order details, we have manufactured the product same as per the ordered dimensions with the standard leeway as mentioned on the website. Generally, if customer face any issue, they need to contact us within 7 days of delivery and the same is mentioned on the website. However, as you have shared your feedback with us, we have passed the same to the concerned team. They will contact you soon to investigate the issue and provide you the best possible resolution on the same.

Montana
1 review
0 helpful votes
Follow SUZANNE D.
Unfollow SUZANNE D.
Share Review
Report Review

Great product
April 6, 2023

Measure the furniture, place order and delivered to front door! Simple.

Date of experience: April 6, 2023
Arizona
1 review
0 helpful votes
Follow Vicki B.
Unfollow Vicki B.
Share Review
Report Review

First time
April 6, 2023

Just received my order...first time dealing with covers & all...will see how it withstands the AZ summer! Quality of cover looks good.fit was good.

Date of experience: April 6, 2023
California
1 review
0 helpful votes
Follow Joshua L.
Unfollow Joshua L.
Share Review
Report Review

Great Product
April 6, 2023

Great product. Well made. Made per my measurements.

Date of experience: April 6, 2023
Arizona
1 review
0 helpful votes
Follow Jim R.
Unfollow Jim R.
Share Review
Report Review

Smoker cover - custom
April 6, 2023

I received the cover after much communication with you verifying measurements. And re-verifying, etc. It was all worth the effort, and it was good of you to go out of your way to make this truly custom to fit this smoker.
The cover has just enough extra space to allow it to be removed and put back on easily. Well made. The chimney on the top is spot-on. Everything is great.
By the way, PitBoss does not make a cover for this smoker. This smoker is sold exclusively at Lowe's - I don't know why that would stop a cover being made. But there are comments on Lowe's and PitBoss' web site mentioning no cover, and some people reluctant to by such an awesome, expensive smoker and leave it out in the weather. So, you now have a design. Maybe you can market it somehow since it is a popular smoker and nobody else makes the cover.
Very good cover. 5 stars!

Date of experience: April 6, 2023
Arizona
1 review
0 helpful votes
Follow Marie S.
Unfollow Marie S.
Share Review
Report Review

Great Customer Service
April 6, 2023

From my online experience, chat mode was helpful and ordering went very smooth.

Date of experience: April 6, 2023
Florida
1 review
0 helpful votes
Follow Jose J.
Unfollow Jose J.
Share Review
Report Review

Food saver cover
April 6, 2023

I never expected such good quality and workmanship. I am very satisfied and happy I y for finding your site.

Date of experience: April 6, 2023
Massachusetts
1 review
0 helpful votes
Follow michael G.
Unfollow michael G.
Share Review
Report Review

Works great
April 6, 2023

This was a test order to see if the cushion cover wld work on my older outside cushions...it works great and I have ordered 6 additional covers. Just wish shipping was a bit faster, but you can't beat the price

Date of experience: April 6, 2023
Michigan
1 review
0 helpful votes
Follow Guest Y.
Unfollow Guest Y.
Share Review
Report Review

Dog crate cover is a perfect fit
April 6, 2023

The construction and the size and fit were perfect. I reached out to inquire about a custom design and it was exactly as requested. I was disappointed that the mesh door windows were not a default choice. The images showed the windows so I assumed they would be on my cover. I requested some custom changes/additions and I wish I would have doubled checked that the windows would be included. But overall the cover was a great purchase.

Date of experience: April 6, 2023