Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Love the color, the fabric and the quality of the sewing. Fits great!
Easy to design to my own needs. Could not ask for anything better. Very happy. Will not use anybody else for this type of product. Thanks.
I will give review once I receive order. Thank you.
Product is as advertised. I can only assume it will wear as advertised.
Custom covers made to my specifications. They are beautiful, well made with quality fabric and fit perfectly. They arrived in less than a couple of weeks. I thought I had made an error on my order and worked with customer service- very kind, helpful and professional. I will definitely purchase again from Covers and All again!
Web site was very easy to use with two measurements needed. Cover arrived the perfect size for our firepit.
Custom size. Easy to follow guidelines for measuring. Fast service. Very satisfied with the end product. Excellent value.
Crazy how fast things deteriorate in the florida sun.
Unfortunately, I inputted my sizes into the website, and somehow it was changed to a size that does not fit. Customer service will not honor a new order.
Everything was simple and product turned out perfect.
Easy ordering, quick manufacturing turnaround and quick shipping.
I measured for my covers exactly as instructed. You're told to provide no extra wiggle room as they add it. The covers arrived and didnt fit. You only have FIVE days to share this feedback or they wont even address the issue. Terrible customer service. Do not use them.
Hi Elizabeth, we are sorry to note your disappointment with the product received and apologize that our service does not meet your expectations. Upon checking the order details, we have manufactured the product same as per the ordered dimensions with the standard leeway as mentioned on the website. Generally, if customer face any issue, they need to contact us within 7 days of delivery and the same is mentioned on the website. However, as you have shared your feedback with us, we have passed the same to the concerned team. They will contact you soon to investigate the issue and provide you the best possible resolution on the same.
Measure the furniture, place order and delivered to front door! Simple.
Just received my order...first time dealing with covers & all...will see how it withstands the AZ summer! Quality of cover looks good.fit was good.
Great product. Well made. Made per my measurements.
I received the cover after much communication with you verifying measurements. And re-verifying, etc. It was all worth the effort, and it was good of you to go out of your way to make this truly custom to fit this smoker.
The cover has just enough extra space to allow it to be removed and put back on easily. Well made. The chimney on the top is spot-on. Everything is great.
By the way, PitBoss does not make a cover for this smoker. This smoker is sold exclusively at Lowe's - I don't know why that would stop a cover being made. But there are comments on Lowe's and PitBoss' web site mentioning no cover, and some people reluctant to by such an awesome, expensive smoker and leave it out in the weather. So, you now have a design. Maybe you can market it somehow since it is a popular smoker and nobody else makes the cover.
Very good cover. 5 stars!
From my online experience, chat mode was helpful and ordering went very smooth.
I never expected such good quality and workmanship. I am very satisfied and happy I y for finding your site.
This was a test order to see if the cushion cover wld work on my older outside cushions...it works great and I have ordered 6 additional covers. Just wish shipping was a bit faster, but you can't beat the price
The construction and the size and fit were perfect. I reached out to inquire about a custom design and it was exactly as requested. I was disappointed that the mesh door windows were not a default choice. The images showed the windows so I assumed they would be on my cover. I requested some custom changes/additions and I wish I would have doubled checked that the windows would be included. But overall the cover was a great purchase.
Answer: Hi Jody, Thank you for showing interest in our products.​ The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.


Hi Tanya, we are sorry to note your disappointment with the product received and we sincerely apologize that our service does not meet your expectations. Upon checking the order details, we have processed the order same as per the order dimensions with the standard leeway as mentioned on the website. Unfortunately, we are unable to find error on our end as per your provided images. Furthermore, upon the order placement, an immediate confirmation is sent to the customer's registered email address which consists of all the order details to recheck. If customer requires any changes, they can contact our customer support team within 2 hours of the order placement. If you have any other concerns, please feel free to contact our customer support team via call or chat.