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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
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51,451 reviews

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California
1 review
0 helpful votes
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Great Product
April 6, 2023

Great product. Well made. Made per my measurements.

Date of experience: April 6, 2023
Arizona
1 review
0 helpful votes
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Smoker cover - custom
April 6, 2023

I received the cover after much communication with you verifying measurements. And re-verifying, etc. It was all worth the effort, and it was good of you to go out of your way to make this truly custom to fit this smoker.
The cover has just enough extra space to allow it to be removed and put back on easily. Well made. The chimney on the top is spot-on. Everything is great.
By the way, PitBoss does not make a cover for this smoker. This smoker is sold exclusively at Lowe's - I don't know why that would stop a cover being made. But there are comments on Lowe's and PitBoss' web site mentioning no cover, and some people reluctant to by such an awesome, expensive smoker and leave it out in the weather. So, you now have a design. Maybe you can market it somehow since it is a popular smoker and nobody else makes the cover.
Very good cover. 5 stars!

Date of experience: April 6, 2023
Arizona
1 review
0 helpful votes
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Great Customer Service
April 6, 2023

From my online experience, chat mode was helpful and ordering went very smooth.

Date of experience: April 6, 2023
Florida
1 review
0 helpful votes
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Food saver cover
April 6, 2023

I never expected such good quality and workmanship. I am very satisfied and happy I y for finding your site.

Date of experience: April 6, 2023
Massachusetts
1 review
0 helpful votes
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Works great
April 6, 2023

This was a test order to see if the cushion cover wld work on my older outside cushions...it works great and I have ordered 6 additional covers. Just wish shipping was a bit faster, but you can't beat the price

Date of experience: April 6, 2023
Michigan
1 review
0 helpful votes
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Dog crate cover is a perfect fit
April 6, 2023

The construction and the size and fit were perfect. I reached out to inquire about a custom design and it was exactly as requested. I was disappointed that the mesh door windows were not a default choice. The images showed the windows so I assumed they would be on my cover. I requested some custom changes/additions and I wish I would have doubled checked that the windows would be included. But overall the cover was a great purchase.

Date of experience: April 6, 2023
Michigan
1 review
0 helpful votes
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Cover
April 6, 2023

Fit perfectly! Good customer service. Came promptly.

Date of experience: April 6, 2023
South Carolina
1 review
0 helpful votes
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First time.
April 6, 2023

The product is very nice. A dark color and heavy fabric. I just need to order the same thing just a few inches larger next time.

Date of experience: April 6, 2023
Washington
2 reviews
0 helpful votes
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Fix the shopping experience
April 5, 2023

Hard to add a number of items to cart as it doesn't let you continue shopping

Date of experience: April 5, 2023
Mexico
1 review
0 helpful votes
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Custom Order
April 5, 2023

Very thorough with process. They asked questions to make sure my order was completed accurately. Also very timely. Well done thank you!

Date of experience: April 5, 2023
New York
1 review
0 helpful votes
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Great Quality
April 5, 2023

Easy to order - Quality was great. Will order again if the need arises.

Date of experience: April 5, 2023
North Carolina
1 review
0 helpful votes
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My review
April 5, 2023

My order arrived right on time and was exactly what I had ordered.
The material was heavy duty and grommets placed perfectly.
This was a great company to work with. I will definitely recommend them to all.

Date of experience: April 5, 2023
Philippines
1 review
0 helpful votes
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All good
April 5, 2023

All delivered and good. Arrived on time and no issues.

Date of experience: April 5, 2023
California
1 review
0 helpful votes
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Attention to accuracy
April 4, 2023

Measure twice cut once. They were especially careful to get measurements, pictures and ask questions before the product was made.

Date of experience: April 4, 2023
Georgia
1 review
0 helpful votes
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Perfect Fit
April 4, 2023

Fit perfect, good quality, and fast order turnaround.

Date of experience: April 4, 2023
New York
1 review
0 helpful votes
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The quality of the cover I purchased meets my expectations and is going to work well. However the pictures of the cover made it seem as though it came with rings or a way to hang it up the way I would need. When it arrived it was just a mesh cover and nothing else. I sent in a question and am waiting a response about it.

Date of experience: April 4, 2023
Alabama
1 review
0 helpful votes
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ROUND FIRE PIT COVER
April 4, 2023

VERY HAPPY WITH THE COVER! EXCELLENT CUSTOMER SERVICE!
HAVE RECOMMENDED THE COMPANY TO MY BOSS. MY SON-N-LAW LOVED IT!

Date of experience: April 4, 2023
California
1 review
0 helpful votes
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The initials were placed upside down on the back cushion and I did not receive one of the cushions I ordered. I only ordered one cushion of each size that I needed in order to make sure that they would fit properly. One hiccup - you sent two of the same size for one back cushion cover. And the monogram/initials that I ordered for one of them were upside down. That cover cannot be used. I emailed, via your website instructions, my request for help 4/3/23. Am waiting for a resolution before I order the reminanider of my cushion covers. Thank you, Greg Abrams
Email: *******@dc.rr.com, or
Text msg at: *******525

Date of experience: April 4, 2023
New Hampshire
1 review
0 helpful votes
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Process was quick and easy for the size and quality I was looking for

Date of experience: April 4, 2023
New York
1 review
0 helpful votes
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Awesome
April 4, 2023

Easy to custom size and price is right. Great color option.

Date of experience: April 4, 2023