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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Kentucky
1 review
0 helpful votes
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Good shopping experience all around. Had a Customer Service specialist help me with my selection.

Date of experience: April 7, 2023
California
1 review
0 helpful votes
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Wonderful Fit and Quality
April 7, 2023

I was surprised how nice these covers are constructed and how well they fit. You wont be disappointed!

Date of experience: April 7, 2023
Texas
1 review
0 helpful votes
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Cover
April 7, 2023

The cover was as described and included handles which were a bonus

Date of experience: April 7, 2023
New York
1 review
0 helpful votes
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Covers
May 7, 2023

The covers were great quality and well made but the ties at the bottom are not sufficient to hold the covers down in the wind. The table cover blew off exposing the furniture when we were away. My husband has since secured the table cover with bungie chords, hopefully that will help! I expected better for the price.

Date of experience: April 7, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Marilyn, thank you for your feedback, we really appreciate your time here. We understand that you faced some issue with the ties, and we are sorry for the same. However, we would like to share that we have different tie-downs options as well, for the windy area we always suggest push clips with elastic. We can help you with more grommets as well. You can directly reach us via chat/call whenever you have any doubt at the time of placing the order. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!

South Carolina
1 review
0 helpful votes
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Best covers
April 7, 2023

I am 150% pleased with the covers. I had a cover I bought at a big box realtalor and it was thin an flimsy. Eveytime I took it off, I had to clean my table. My coverall covers fit great and are durable. I don't have to clean the table when i take the cover off. And the price was not much higher than buying the flimsy one at the bug box realtalor. They shipped fast and I got them sooner than they quoted. Plus, they asked questions about the bird fountain cover I bought based on the pictures I sent. I bought 3 covers and love them all.

Date of experience: April 7, 2023
New York
1 review
0 helpful votes
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Outdoor couch covers
April 7, 2023

This is the second time ordering from you guys. Last year you made a custom cover for an outdoor beverage center with a sink in it which came out fabulous. This year we ordered 4 new outdoor couches that needed covers so I knew right where to go. Once again everything was great. Right from ordering to delivery everything was easy and smooth. I'll be ordering bar stool covers towards the end of the summer. It's very much appreciated to work with such a professional company. Thanks again.

Date of experience: April 7, 2023
Indiana
1 review
0 helpful votes
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Perfect
April 7, 2023

Are the most precise customer service have ever had. They communicate everyday will you until after the order is received.

Date of experience: April 7, 2023
Maryland
1 review
0 helpful votes
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Great experience
April 7, 2023

Easy ordering, great quality product, and received before the date I was told when ordered. Highly recommend.

Date of experience: April 7, 2023
Georgia
1 review
0 helpful votes
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Very pleased
April 7, 2023

Order process was very simple, finished product was great

Date of experience: April 7, 2023
Utah
1 review
0 helpful votes
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Fire Pit Cover
April 7, 2023

Ordering and ease of web site. Both were excellent. Delivery updates were timely and accurate.

Date of experience: April 7, 2023
Texas
3 reviews
0 helpful votes
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OU cover
April 7, 2023

The cover fits perfectly and protects as well. Love it and arrived pretty quickly..

Date of experience: April 7, 2023
Georgia
2 reviews
0 helpful votes
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Console cover
May 7, 2023

They were very nice on the phone but I gave them measurements three times and the cover is way too big

Date of experience: April 7, 2023
Veeni M. — Covers & All USA Rep
over a year old

Dear William,

We are very sorry to hear that the cover you received from us was too big and does not fit, despite the three confirmations of measurements that you provided to us. We want to assure you that we take great care in handcrafting our covers to our customers' specifications, based on the measurements provided and approved by the customer. However, we understand that sometimes there may be discrepancies when making a custom cover, and we are always prompt in resolving any issues that may arise.

To assist you in resolving this issue, we kindly request that you take photos of the cover showing the areas where it does not fit correctly and send them to us at [email protected]. Our team will review your issue and work with you to find the best possible solution.

We appreciate your understanding and patience as we work to resolve this issue, and we apologize for any inconvenience this may have caused you.

Best regards,

Florida
1 review
0 helpful votes
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Great product
April 7, 2023

Interesting conversations on measuring for the new cover

Date of experience: April 7, 2023
Missouri
2 reviews
0 helpful votes
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Poker Table Cover
April 7, 2023

Nice product and fast shipping! Second one I have purchased. Thanks again.

Date of experience: April 7, 2023
Ohio
2 reviews
0 helpful votes
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Curing oven cover
April 7, 2023

Cover was made to my measurements and fit perfectly. Good quality.

Date of experience: April 7, 2023
Florida
1 review
0 helpful votes
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Table Cover
April 7, 2023

Excellent service, fast delivery, a third of the price! Looks and fits perfectly!

Date of experience: April 7, 2023
Texas
1 review
0 helpful votes
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Custom fit cover for my griddle
April 7, 2023

The web site was very customer friendly
Measurement instructions were easy to follow

Date of experience: April 7, 2023
New York
1 review
0 helpful votes
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I can't believe how easy it was to get a cover to meet our exact needs! The item we needed covered was a ridiculously complex shape so I figured it would be hard to do, but it took less than two minutes to measure, came to me in a few days, and the price is INSANELY CHEAP! I'm already in the process of ordering more!

Date of experience: April 7, 2023
Alabama
1 review
0 helpful votes
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The ordering process was easy and the covers were exactly what we wanted. Well made and easy to put on our existing pillows. We have had several positive comments from friends and family. We would definitely use Covers & All again.

Date of experience: April 7, 2023
Wisconsin
1 review
0 helpful votes
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My review
April 7, 2023

Over all this product is good. Shipping was fast, stitching seams good but there are two things that stick out. I which that I had a choice in the size of grommets and that they where spaced out evenly. I'm OCD.Thank you

Date of experience: April 7, 2023