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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
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51,451 reviews

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New Jersey
1 review
0 helpful votes
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Custom mattress cover
April 9, 2023

The staff was most helpful in my decision making. As I said above, I really like the cover, but I won't be able to let you know about the fit until I get back to Florida.

Date of experience: April 9, 2023
Oregon
1 review
0 helpful votes
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Cushion covers
April 9, 2023

Could not be more satisfied with the process to order, the quality of the cushion covers and how well they fit the cushions they were ordered for! Would definitely use again should the news arise!

Date of experience: April 8, 2023
New Jersey
1 review
0 helpful votes
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Camping oven cover - love it
April 9, 2023

It was a quick turnaround, they contacted me to confirm dimensions. Personalization was beautiful! Very happy

Date of experience: April 8, 2023
New Hampshire
1 review
0 helpful votes
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Owner
April 8, 2023

Love to ability to customize and support for the image which should help ensure it fits!

Date of experience: April 8, 2023
New York
1 review
0 helpful votes
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Hope the product is as good when it arrives as the process was to order it. So nice to get the answers to all my questions and be provided with the tools to order the product exactly as desired. The system even allowed me to upload pictures of my winch to ensure the cover gets sized correctly to what it will be covering. Well done!

Date of experience: April 8, 2023
California
1 review
0 helpful votes
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Just installed
April 8, 2023

Seem like nice products,!fit was as expected. Be interesting to see how they endure in sun

Date of experience: April 8, 2023
Virginia
1 review
0 helpful votes
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Great covers
April 8, 2023

Love it! Fits perfectly on my outdoor cushion covers

Date of experience: April 8, 2023
North Carolina
1 review
0 helpful votes
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Great Experience
April 8, 2023

We had a great experience with Covers&All. Our previous fire pit cover had been shredded by the elements, so when we found this quality cover that could be customized to the perfect shape we were sold! It did not disappoint! It came pretty fast, also.

Date of experience: April 8, 2023
Alabama
2 reviews
2 helpful votes
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Patio furniture covers
April 8, 2023

Covers & All were very meticulous on ensuring they had the correct measurements for the perfect fit. Both my hubby and I are very impressed with not only the service we received but how well made are covers are! We are impressed with the vents on the side and the drawstrings for added protection. Each piece, 4 total, were a perfect fit. Overall just excellent made! I would definitely use them again and highly recommend them!

Date of experience: April 8, 2023
New York
1 review
0 helpful votes
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Great covers
April 8, 2023

The order and delivery process went very smoothly.

Date of experience: April 8, 2023
Indiana
1 review
0 helpful votes
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Grill covers
April 8, 2023

Website is easy to negotiate. Ordering is easy. Quick delivery

Date of experience: April 8, 2023
New York
1 review
0 helpful votes
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Great product
April 8, 2023

It was a great fit for the back seat cover! Our daughter had just purchased her new car and then a couple months later, she got a puppy. We looked online for a pet seat cover. The price was great, the product was great too! Love how it fits perfect! Sent in pics of the back seats along with the car info. Turned out perfect for the back seat! Highly recommend!

Date of experience: April 7, 2023
Ohio
1 review
0 helpful votes
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Looked high and low for replacement cushions for lounge set. They are a non-standard size. I measured and re-measured and took a chance on Covers & All. I am very pleased with the results. Seat cushions were easy to measure, and fit perfectly. The back cushions are bolster shaped, and they look nice as well.

The fabric quality is sturdy and nice. I chose blue, it is like a denim blue color.

Website was super easy to navigate. The cost for ALL my covers was equal to having only 2 custom cushions to be remade. I needed 10.

Date of experience: April 7, 2023
Louisiana
1 review
0 helpful votes
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Fits great
April 7, 2023

I ordered covers for a lounge chair with four cushions of various sizes. Fit perfectly!

Date of experience: April 7, 2023
Rhode Island
1 review
0 helpful votes
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LOVE THEM!
April 7, 2023

Excellent directions and ease of ordering. Turnaround time from custom order to shipped and received very fast!

Date of experience: April 7, 2023
Arizona
2 reviews
0 helpful votes
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Cover fits to tight.
May 7, 2023

Wife has a hard time covering the barbeque. I measured and my numbers were correct so I don't know the answer

Date of experience: April 7, 2023
Veeni M. — Covers & All USA Rep
over a year old

Dear James,

We are sorry to hear that the grill cover you received fits too tightly and that your wife had difficulties covering your grill. We want to assure you that the cover was meticulously handcrafted according to the measurements you provided on your order, including an additional 1-2" on the width and depth for easy pull-ins. If you are experiencing fit issues with your product, it's possible that the cover or product may not have been measured correctly or that the way you are putting on the cover may not be appropriate.

To assist you in resolving this issue, we kindly request that you take a video while putting on the cover and send it to us at [email protected]. Our team will review the video and work with you to identify and address any issues with the cover's fit. We take pride in our products and are committed to ensuring our customers are satisfied with their purchases.

Thank you for bringing this matter to our attention. We look forward to resolving the issue and providing you with a positive shopping experience.

Best regards,

New Jersey
1 review
0 helpful votes
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Product was perfect!
April 7, 2023

I was a little nervous purchasing something made by my own measurements but it was perfectly made and fits the mat I needed properly! I loved all the options for the closure and was really happy with the quality of the product! Thanks for a great product!

Date of experience: April 7, 2023
New Jersey
1 review
0 helpful votes
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The covers are perfect
April 7, 2023

You did a great job i would highly recomend you yo any one needing custom covers

Date of experience: April 7, 2023
Pennsylvania
1 review
0 helpful votes
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This is all my mistake and no refection on the product or company. The product was perfect minus my mistake and shipping was super quick! I just want to put this out there so no one makes the same mistake I did. Pay carful attention to the height vs width dimension when you put your dimensions in if you are choosing to have grommets added on the top of your screen so that they put where you planned. Again my error. Great shopping experience and I will likely end up re-ordering the right way at some point.

Date of experience: April 7, 2023
Hawaii
1 review
0 helpful votes
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Seem to ask for confirmation too many times. I confirmed many times and still got emails asking for confirmation. I suspect there were multiple people working on it independently and feedback to one didn't get to the others.

Date of experience: April 7, 2023