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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
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51,451 reviews

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Arizona
1 review
0 helpful votes
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Great
April 11, 2023

Easy to use and great quality product - -----------

Date of experience: April 11, 2023
California
1 review
0 helpful votes
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Great job. Love the covers!
April 11, 2023

Good material and designer is pleasant to work with, very precise and detail oriented. Highly recommend to friends.

Date of experience: April 10, 2023
Tennessee
1 review
0 helpful votes
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I love my new cushion covers!
April 11, 2023

They fit perfectly and look great! Highly recommend!

Date of experience: April 10, 2023
Texas
2 reviews
0 helpful votes
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Great Website
April 11, 2023

Very easy to order on website and prices seem very competitive.

Date of experience: April 10, 2023
Nebraska
1 review
0 helpful votes
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Mesh curtain
May 10, 2023

Didn't come as pictured, I have nothing to hang the product with

Date of experience: April 10, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Amy, we regret the inconvenience this has caused you. We certainly understand your concern, however, the images shown on the website as reference images. Reviewing the details, we found that the order was placed for a mesh curtain with no grommets along the top or sides, hence, it was fabricated and shipped accordingly. We request you to raise a ticket from your Covers&all account. Please be assured that our team will provide the best possible resolution to it.

Illinois
1 review
0 helpful votes
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Curve couch
April 10, 2023

Hope cover is as good as order process the actual size needed to be measured

Date of experience: April 10, 2023
California
1 review
0 helpful votes
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Covers and All You guys Nailed it
April 10, 2023

Great experience and ever better product your custom design and attention to detail and specifics is second to none could not be happier with my Huge Bar B Q island cover 100% custom more than i even expected Thank You and your team for the hard work

Date of experience: April 10, 2023
California
1 review
0 helpful votes
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Wonderful customer service
April 10, 2023

I ordered replacement covers for a large outdoor couch and made some mistakes in my ordering and measuring. They reached out to me before processing the order and asked excellent questions and helped me to properly measure and think about different piping to match the pictures so that I got just what I wanted. Be sure to upload a picture of what you are recovering - they looked carefully at the picture I uploaded to check my work and find where i had made mistakes. Great communication and I love the final product. It was quick to get them made and shipped, too. Great quality, would give them more than 5 stars if I could!.

Date of experience: April 10, 2023
Ohio
1 review
0 helpful votes
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Terrific customer service
April 10, 2023

We ordered our custom chair cover on a Saturday. By Saturday afternoon, we received a response asking for more information. By the end of the week we received an email stating that the cover was ready for shipping. This was way beyond our expectations!

Date of experience: April 10, 2023
North Carolina
2 reviews
0 helpful votes
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Very god website. Easy to place order. Friendly customer service

Date of experience: April 10, 2023
Florida
1 review
0 helpful votes
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Good experience
May 10, 2023

So far everything has been good. Ordering was a little confusing. Product was fairly priced and good received look to be of good quality.

Date of experience: April 10, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Twila, thanks for taking the time to share your experience with Covers&all. We do acknowledge that there is always a scope for improvement, so it would be great if you could share your ideas for a better customer experience. Thanks again.

North Carolina
1 review
0 helpful votes
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Sturdy and attractive
April 10, 2023

We got the blue Fire pit cover for our tiki bar at our beach cottage. It is much thicker and sturdier than what came with our previous fire pit. We got the elastic on the bottom, which so far holds it down in the wind. If we get gale force winds we will try out the grommets to keep it covered. I think this should hold up well.

Date of experience: April 10, 2023
Arizona
1 review
0 helpful votes
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Very intuitive website to create your own custom grill cover.

Date of experience: April 10, 2023
Florida
1 review
0 helpful votes
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Nice cushion covers
April 10, 2023

I have an odd sized outdoor sofa. I looked for months to find new cushion covers in this size and I could not find them. Looking to do custom covers they were extremely expensive. I found them through this company and they were so much more affordable. They do not fit perfectly, but the material is very nice and that cushions look nice once they are pressed in together and all of the throw pillows are on. I saved a lot of money with this company.

Date of experience: April 10, 2023
Kentucky
1 review
0 helpful votes
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Happy Customer
April 9, 2023

Pleased with the ordering process, delivery and quality. Wish more colors were available but very pleased with the navy fabric.

Date of experience: April 9, 2023
Arizona
1 review
0 helpful votes
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Easy, fast, and all good!
April 9, 2023

Perfect fit based on dimensions provided. The quality of the fabric reflects what the ordering process promises. Happy with the product.

Date of experience: April 9, 2023
California
1 review
0 helpful votes
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Awesome
April 9, 2023

Awesome site to order all your covers for just about anything in your household I would recommend to everyone and anyone

Date of experience: April 9, 2023
Colorado
2 reviews
0 helpful votes
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Great Product!
April 9, 2023

Covers fit very well and the delivery experience was flawless

Date of experience: April 9, 2023
Georgia
1 review
0 helpful votes
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Loveseat cover
April 9, 2023

Easy online ordering, great price, reasonable shipping time, fits well

Date of experience: April 9, 2023
Georgia
1 review
0 helpful votes
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Updated review- love the cover
April 9, 2023

*Update: I'm not sure what the issue was and why our cushions were wet after the first storm we used the cover in, maybe it was just too much rain. But since that first time, the cover has done a really great job of keeping the water out and the cushions dry! It's so easy to take on and off, and we are very pleased with it.
This cover fit our sectional great and seems well made, but we just took it off after a rain storm and the cushions underneath definitely got wet in many places. Disappointed that it's not able to keep them dry.

Date of experience: April 9, 2023