Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,062
shipping
342
quality
21,525
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Boris H.
Unfollow Boris H.
Share Review
Report Review

Quick and easy
April 14, 2023

Within a few days of sending images and a measured drawing to Covers &All, of my two lounges,I received their production drawing to confirm dimensions and configuration. I received the completed covers in under 10 days. The material and stiching was top notch.

Date of experience: April 14, 2023
California
1 review
0 helpful votes
Follow Gail L.
Unfollow Gail L.
Share Review
Report Review

Great product
April 14, 2023

Website very easy to use, customer service helpful and product exactly as described. Pleased with whole process of this purchase.

Date of experience: April 14, 2023
Massachusetts
1 review
0 helpful votes
Follow Sandy W.
Unfollow Sandy W.
Share Review
Report Review

Good value, good product!
April 14, 2023

I always have a good experience with Covers and All. They are easy to work with and the product as well made, inexpensive and comes quickly.

Date of experience: April 14, 2023
New York
2 reviews
0 helpful votes
Follow Andrew J.
Unfollow Andrew J.
Share Review
Report Review

Despite numerous emails at the design stage with diagrams and mock ups being exchanged, the final product delivered to me was not the agreed cover although the escalation team it is as per the specification. The photos attached show that it is patently not what was agreed. The sound track on the video attached explains.

Loading...
Loading...
Date of experience: April 14, 2023
California
1 review
0 helpful votes
Follow Mark J.
Unfollow Mark J.
Share Review
Report Review

Great quality. Great purchase!
April 14, 2023

Overall experience was very good. Great quality item!

Date of experience: April 13, 2023
Mississippi
1 review
0 helpful votes
Follow Frances L.
Unfollow Frances L.
Share Review
Report Review

Perfect
April 13, 2023

Delivered quick. Easy to order the correct size. Quality material.

Date of experience: April 13, 2023
Connecticut
1 review
0 helpful votes
Follow Jeff R.
Unfollow Jeff R.
Share Review
Report Review

Very convenient and good quality
April 13, 2023

Very easy to order a replacement cover. Replacing the cushion back was a bit confusing and in the end the cushions came out smaller than the original

Date of experience: April 13, 2023
Florida
1 review
0 helpful votes
Follow gary S.
Unfollow gary S.
Share Review
Report Review

I ordered this product and got a cover only but went back and checked it was my mistake with that in mind it was a good shopping experience came fast and at a good price

Date of experience: April 13, 2023
California
1 review
0 helpful votes
Follow Keith O.
Unfollow Keith O.
Share Review
Report Review

Love this company!
April 13, 2023

I recommend Covers and All to all my friends and neighbors. They have perfected the experience of creating custom covers for your furniture. Are they hiring? I want to work for them to find out how they do it! Five Stars!

Date of experience: April 13, 2023
New York
1 review
0 helpful votes
Follow Ulrike M.
Unfollow Ulrike M.
Share Review
Report Review

Very pleased
April 13, 2023

Ordering was easy...but so far I don't know how long it will take until I receive the 2 covers and how they will look and fit

Date of experience: April 13, 2023
California
1 review
0 helpful votes
Follow Jerry A.
Unfollow Jerry A.
Share Review
Report Review

Excellent as always!
April 13, 2023

Ordered a custom grill cover, its great! Fast service custom made and it always turns out perfect, looks great.

Date of experience: April 13, 2023
Arizona
1 review
0 helpful votes
Follow Mike M.
Unfollow Mike M.
Share Review
Report Review

Terrific cover for fire pit.
April 13, 2023
Updated review

The ordering process was super easy. Color selection was also easy and the color we received was what was represented and as expected. The cover is very well made and fits perfectly! It's very easy to put on and take off. There isn't anything I would change and expect it will last for many years. I'll definitely recommend to others.

Date of experience: April 13, 2023

Didn't get 5 because the wheel to select color of font...
March 29, 2023
Previous review

Didn't get 5 because the wheel to select color of font was useless. We had to remove customization because we couldn't get correct color.

Date of experience: March 29, 2023
Arizona
1 review
0 helpful votes
Follow M E.
Unfollow M E.
Share Review
Report Review

Material defect
May 13, 2023

My item came w/ a material defect and Covers & All would not replace the item due to the delay of two weeks since I was out of town when the item was delivered.

Covers & All USA attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 13, 2023
Texas
1 review
0 helpful votes
Follow Michael D.
Unfollow Michael D.
Share Review
Report Review

Cover for Outdoor Fireplace
April 13, 2023

Cover is of high quality and fits my outdoor fireplace beautifully. Highly recommend this company to anyone looking for a well made outdoor cover.

Date of experience: April 13, 2023
New York
1 review
0 helpful votes
Follow Courtney P.
Unfollow Courtney P.
Share Review
Report Review

I should have ordered sooner
April 13, 2023

I've measured about 100 times and had my cart filled with these covers about a dozen times over the past 2 years and I finally went for it. I couldn't be happier. I'm likely going to order covers for another set I have as well as winter covers.

Date of experience: April 13, 2023
California
1 review
0 helpful votes
Follow Jack A.
Unfollow Jack A.
Share Review
Report Review

Satisfied Customer
April 13, 2023

The ordering process went smoothly. The covers were received on time and as expected. Good quality. I will definitely buy from Covers&All again in the future.

Date of experience: April 13, 2023
Massachusetts
2 reviews
0 helpful votes
Follow Cherish Z.
Unfollow Cherish Z.
Share Review
Report Review

Fantastic covers!
April 13, 2023

This is my 2nd set of covers from Covers&all. The quality is amazing, highly recommend!

Date of experience: April 13, 2023
Wisconsin
1 review
0 helpful votes
Follow Tammy K.
Unfollow Tammy K.
Share Review
Report Review

Great product!
April 13, 2023

Item was made and delivered in only 8 days! It fits perfect and looks great!

Date of experience: April 13, 2023
Texas
1 review
0 helpful votes
Follow Ivan R.
Unfollow Ivan R.
Share Review
Report Review

Great quality
April 13, 2023

The covers fit like a glove. I am happy with the product.

Date of experience: April 12, 2023
Virginia
2 reviews
0 helpful votes
Follow Pam F.
Unfollow Pam F.
Share Review
Report Review

Swatch Kit
April 12, 2023

Very easy to use. Clear instructions for measuring cushions. Thank you!

Date of experience: April 12, 2023