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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I purchased this cover online, which was very easy. They have a list of all the Weber models so I simply picked mine and placed the order. The cover arrived in 7-10 days and I received lots of updates on the status of the order, shipping updates, etc. I wholeheartedly recommend Covers and All!
Was not straight edges as ordered and unusable. Would not ever recommend this company again
Hey John! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Will extended the life of my old pier 1 sofa for years to come. Good product, seems suited for outdoors, blue as described
Hey Ellen! We’re delighted to hear that your custom product met your expectations and will help extend the life of your Pier 1 sofa for years to come! It’s great to know that the quality and color were just as described and that it’s well-suited for outdoor use. Thank you for choosing us—we appreciate your support and look forward to serving you again!
I received covers that don't fit and I called Customer Service and they couldn't help me and they advised me to send and e-mail, which I did. I haven't heard back yet
Hi Mark, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Hey Teresa! We truly appreciate your kind words and your continued trust in us for all your cover needs. It’s always our goal to provide excellent quality and service, and we're thrilled to be your go-to choice! If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again!
Made to order, quick turnaround and fast delivery. Really nice covers, very well made, and high quality fabrics.
Hey Diana! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Custom ordered 3 covers for our 3rd deck patio - 2@ 11ft wide and 1@ 24ft wide. I placed my order using my mobile phone and paid extra for the weighted chain at the bottom (if you can even call it a "weighted") and upon delivery I found that there were no grommets at the top for me to hang these massive and heavy custom covers. I went back on the website to see where I missed a disclaimer that said they weren't included…nothing. I also tried to find where the OPTION TO ADD grommets was at on the page. Maybe I missed it. NOPE. The website view on my mobile decide did NOT have the option to add grommets to it, therefore I based my assumption off the photos showing grommets and the fact that there was no option for me to add them… I reached out to customer service via chat and sent photo screenshots and a video recording of the website options I saw on my end when customizing, showing the option to add grommets was missing. I was told to "view the page in desktop mode instead" like that was something I knew I had to do in order to ensure I had all the customization options to pick from. What? That's the response? That's the customer service? It's my fault I didn't have all the options visible to me because of how I was accessing the webpage? Basically there wasn't anything they could do to help me since it was a custom order. They literally offered NOTHING.
So buyer beware… customer service is less then sub par and you should double check how you place your order cause once you do, they won't help you to get it corrected or make it right, even if the fault is not on your end.
Hi Whitney, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Custom ordered 3 covers for our 3rd deck patio - 2@ 11ft wide and 1@ 24ft wide. I placed my order using my mobile phone and paid extra for the weighted chain at the bottom (if you can even call it a "weighted") and upon delivery I found that there were no grommets at the top for me to hang these massive and heavy custom covers. I went back on the website to see where I missed a disclaimer that said they weren't included…nothing. I also tried to find where the OPTION TO ADD grommets was at on the page. Maybe I missed it. NOPE. The website view on my mobile decide did NOT have the option to add grommets to it, therefore I based my assumption off the photos showing grommets and the fact that there was no option for me to add them…
I reached out to customer service via chat and sent photo screenshots and a video recording of the website options I saw on my end when customizing, showing the option to add grommets was missing. I was told to "view the page in desktop mode instead" like that was something I knew I had to do in order to ensure I had all the customization options to pick from. What? That's the response? That's the customer service? It's my fault I didn't have all the options visible to me because of how I was accessing the webpage?
Basically there wasn't anything they could do to help me since it was a custom order. They literally offered NOTHING.
So buyer beware… customer service is less then sub par and you should double check how you place your order cause once you do, they won't help you to get it corrected or make it right, even if the fault is not on your end.
Hi Whitney, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Measured, ordered and they are perfect! The price is unbelievable. I will recommend to others!
Hey! We’re thrilled to hear that your replacement covers fit perfectly and that you found them to be a great value! Your recommendation means a lot to us, and we truly appreciate your support. We look forward to serving you again in the future!
Lots of communication received from Covers to let you know order was received, order was being made, was shipped and all appropriate tracking information. This really gave me peace of mind.
Hey! We truly appreciate your kind words! Keeping our customers informed throughout the process is a priority for us, and we’re so glad that our updates provided you with peace of mind. Thank you for your support—we look forward to serving you again in the future!
Great products at affordable prices. A variety of products. Shipping was reasonable.
Hey Jerry! We appreciate your kind words! It’s wonderful to hear that you’re happy with the quality and affordability of our products, as well as the variety we offer. We’re also glad that you found our shipping reasonable. Thank you for your support—we look forward to serving you again!
Good timing on delivery, well constructed and fits well. Looks like the representation.
Hey Emily! We truly appreciate your positive feedback! It’s great to hear that you’re satisfied with the quality construction, timely delivery, and perfect fit of your order. We’re also glad that it met your expectations and matched the representation. Thank you for your support—we look forward to serving you again!
Very good communication and they're very detailed so it's done right the first time.
Hey Chris! We truly appreciate your kind words! It’s fantastic to hear that you’re happy with the quality and fit of your cover and that it has stood the test of time. Ensuring precision and excellent communication is always our priority, and we’re glad to know we got it right the first time. Thank you for your support—we look forward to serving you again in the future!
Covers & All came through again creating another perfect fitting custom cover. They sent the design for review and then made a perfect cover for my amplifier. The price was great and the craftsmanship is exceptional!
I get all my covers from Covers & All.
Hey Mike! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Delay in receiving the product. I expected a complete cushion with fillings, but it was just a cover.
Hey! Thank you for your feedback. We’re sorry to hear that your order was not quite what you expected and that there was a delay in receiving it to which our team is already working. Also, our cushion inserts are sold separately unless specified otherwise, and we apologize for any confusion regarding the product details. If you’d like assistance in selecting the right product or exploring options for cushion fillings, we’d be happy to help. Please let us know how we can assist you further. Your satisfaction is important to us, and we appreciate the opportunity to make things right.
I received the exact products I ordered. They
Were received in good shape, on time.
I took them out of packaging and put them to work.
Hey Rob! Thank you for sharing your experience with us! We're delighted to hear that you received your clear plastic cover exactly as ordered and that it arrived in great condition and on time. It's wonderful to know that you've already put it to good use. If you ever need any assistance or have future orders, we'd be happy to help. We appreciate your support and look forward to serving you again!
I thought it would be difficult to order a custom shade for our back porch, so I kept putting it off. Finally when I decided to find one I came across Covers & All and I thought it was too good to be true! It was so easy to order and it was exactly what I needed.
Hey Ryan! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Love being able to customize my cover. Looks like fast shipping too. Reasonable pricing.
Thank you, Phillip, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
The measurements were spot-on, and communication was smooth and prompt.
Hey Jieun! We’re pleased to hear that the measurements were spot-on and that you had a smooth and prompt communication experience with us! Ensuring accuracy and excellent service is our priority, and we truly appreciate your kind words. Thank you for your support—we look forward to assisting you again in the future!
The cover appears to be a good quality fit and finish. The size that was custom-made fits nicely. Time will tell how it holds up to UV, rain, and wind. It arrived fairly quick being it's c😬made in India. As a matter of fact, it got here quicker than most things that's ordered that come from the United States. I'm very pleased. I would order again 👍
Hey Cliff! Thank you for your thoughtful review! We're delighted to hear that your custom fire pit cover fits nicely and that you're pleased with its quality. We take great pride in delivering well-crafted products, and we appreciate your trust in us. It’s great to know that your order arrived quickly, and we hope the cover continues to meet your expectations in durability against UV, rain, and wind. If you ever need another cover or any assistance in the future, we’d be happy to help!
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Charlie! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!