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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I was very happy with the quality of the covers. I would def order from them again
On time performance and well made. Easy to order. Good craftsmanship.
Hey Frank! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Fast service, very user friendly and great customer service
Hey Rhonda! We truly appreciate your kind words! We're delighted to hear that you found our covers perfect and enjoyed our fast service, user-friendly process, and great customer support. Your satisfaction is our top priority, and your feedback means a lot to us. Thank you for choosing us—we look forward to serving you again in the future!
This cover fits my water softener, salt tank, and filter perfectly! The material is very heavy duty. Great value for the money.
Hey Dave! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I've ordered from Covers & All before and have always been happy with their products. This time I was purchasing a large vinyl curtain for our pergola. I needed to make a change and luckily caught it in time. Customer service was very helpful and efficient in resolving my issue. Product is sturdy and aesthetically pleasing. Pricing is a little high, but overall good value for the money paid.
Hey Danielle! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Covers were made to my specifications. After providing the photos and dimensions, I worked with the designers to fine tune for the exact fit. The result was a perfect fit and delivery was on time. After comparing price with another vendor, you were far better. I will always work with Covers & All going forward.
Hey Jim! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
We ordered four custom covers and they fit perfectly! Thank you for this amazing work.
Hey Mimi! We’re delighted to hear that you had a great experience and that your custom covers fit perfectly! Ensuring the perfect fit and quality craftsmanship is our top priority, and we truly appreciate your kind words. Thank you for your support—we look forward to serving you again in the future!
Everything about this experience was perfect. The communication between us making sure that the product has a perfect fit. We are super happy with the final result and would recommend them to anyone. Our car is a one off jet powered funny car and the cover fits like a glove.
Hey Elaine! We’re absolutely thrilled to hear that your experience was perfect! Ensuring the perfect fit for your unique jet-powered funny car was our top priority, and we’re so glad you’re happy with the final result. Your recommendation means the world to us, and we truly appreciate your support. If you ever need anything in the future, we’ll be more than happy to assist. Enjoy your custom cover!
I was a little hesitant to order since I was not sure of the quality, but Covers & All delivered high quality cushion covers that are sewn beautifully and seem like they will last for many years. Ordering online was easy and the covers could be customized to exactly what I needed (piping, with zipper and ties on bottom cushion). After I placed my order, I was notified very quickly that my covers were in production. Although shipped from abroad, the delivery time was very quick. I was very pleased and would order from this company again.
Hey Kimberly! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great customer service. Material (I went with the most resilient) is great. Fit is good.
Hey Joann! We are delighted to hear that you are pleased with our products & services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order product no hassles, shipping was good no problems more than what expected. Great customer service
Hey! We’re happy to hear that you’ve had a good experience with our customer service so far! We appreciate your trust in us for your first order and look forward to delivering a product that meets your expectations. If you need any assistance after receiving your order, feel free to reach out. We’re here to help!
'Patience has its own reward" my mom would tell me…
The long wait time and multiple design questions were a little annoying, but the end result made it very worth while. I received a product that went far beyond what I was expecting. The designers took great care in ensuring I received exactly what I ordered.
I am very happy, thank you all!
~Stew K
Gilbert, AZ
Hey Stew! We truly appreciate your patience and your kind words! As your mom wisely said, "Patience has its own reward," and we’re delighted to hear that the final product exceeded your expectations. Our design team takes great care to ensure every detail is just right, and we’re glad their efforts made your experience worthwhile. Thank you for choosing us! We’re thrilled that you’re happy with the result and look forward to serving you again.
The custom measurements were easy to understand and enter into my online order. The cover fits perfectly and is exactly what I wanted and needed.
Hey Siiri! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
You gave me an email giving a 30% Discount for March. Its still March but I can't use it. Now you reply giving an irrelevant response. The issue is that a "March" discount should be usable on the 26th March!
Hi Brian, Thank you for reaching out! We apologize for any confusion regarding the discount code. Upon checking, it appears that the coupon code you received has unfortunately expired. However, we can confirm that a different coupon code has already been applied to your order, ensuring you’re still receiving a discount.
We understand how important savings are, and we’re happy to assist with any future promotions or discounts. Please feel free to contact us if you have any other questions or need further assistance. We're here to help!
The grill cover has been great. I live in a high wind area and most grill covers do not last long. This one is heavy and built to last. The quality and the custom fit are excellent. I will be ordering another cover for my second grill soon.
Hey Shane! We’re pleased to hear that you’re loving your custom grill cover! It’s great to know that it’s holding up well in high winds and that you’re pleased with the quality and fit. Durability is always a priority, and we’re glad this cover meets your expectations. We truly appreciate your support and look forward to helping you with your next order soon! If you ever need any assistance, feel free to reach out.
We wanted to try this company after our old "Amazon Basics" cover was damaged by wind/rain. It was very easy to choose a fabric and color, and the measuring guidelines were much appreciated. Will probably come back before the next rainy season.
Hey Karl! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Selected color, gave precise measurements required for good fit. Ordered & received in a timely manner. Totally satisfied! Thank you again, EC
Hey Eddie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Ordered 100 custom covers for our business, couldn't be happier. High quality, consistent product. Speedy customer support, speedy production and delivery. This company is excellent!
Hey Mark! We are delighted to hear that you are pleased with our products & services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The ordering process was easy... Measure windows and enter into the page... Easy...
Hey Rick! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The absolute worst customer service EVER. They care NOTHING about customer. This is the first time I've ever written a review but felt compelled to warn others. Ordered a cover on a Sunday but didn't get the 20% first time order discount. Live chatted Monday morning at 5:30am (less than 24 hrs after order placed) and was told once order goes into production, discount can't be given. Since when does "going into production" mean that computer keyboards are locked up and a 20% refund be applied to my credit card. Kept getting the "it's our policy to not provide credits once in production". Clearly once they have your money, they have zero interest in making good on their first time buyer discount. I suggest you check out google reviews and BBB reviews and you will get a sense of how poor their customer service is. Hard to understand why something so simple, not to mention just being the right thing to do, is made to be so complicated.
Hey Randy! Thank you for your feedback. We understand inconvenience caused to you and appreciate the opportunity to address your concerns. The discount is typically applied at the time of purchase; however, we do allow customers to reach out within a set timeframe. In this case, your order had already moved into production when you contacted us. Our priority is to ensure timely delivery, which is why production begins promptly—this helps us deliver your product as quickly as possible. That being said, we truly value your business, and for your next order, please reach out to us beforehand—we’ll be happy to assist you with a discount. If you have any further concerns, we’d be happy to assist you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Barbara! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!