Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great service, product and delivery. Will definitely use them again.
The ordering process is super easy and streamlined, and my covers arrived faster than expected.
Hey Danielle! We’re thrilled to hear that you found the ordering process easy and streamlined! It’s also great to know that your covers arrived even faster than expected. Your satisfaction means a lot to us, and we truly appreciate your kind words. If you ever need anything else, please don’t hesitate to reach out. We look forward to serving you again!
I ordered a custom sized cover for a rolling file. The online process was so simple… I just enter the desired dimensions, and two weeks later I received a very well made cover that fits perfectly. This was actually my second order from Covers & All… I purchased covers for my patio furniture about 10 years ago, and those covers are still holding up very well. I highly recommend Covers & All!
Hey Jackie! We truly appreciate your kind words and your continued trust in Covers & All! It’s fantastic to hear that your custom rolling file cover was easy to order and arrived with a perfect fit. Knowing that your patio furniture covers have lasted for 10 years is a testament to the quality we strive for, and we’re so pleased they are still serving you well. Thank you for your recommendation and for being a valued customer! If there’s anything else we can assist you with, please don’t hesitate to reach out.
The Company provided exceptional customer service. They communicated with me on my provided dimensions to insure accuracy of the design. The final products were perfect, high quality covers.
Hey Diane! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Website was very easy to navigate and understand. Very informative and it came exactly as ordered. Love the blue color too.
Hey Jann! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Installed my custom cover per instructions and hardware package provided. Unit ripped within ONE WEEK of being installed. We took it down. Followed the procedures with video and pictures. C&A offered me 20% of my purchase price as in store credit. Joke of a 5 year warranty. Part of the reason we upgraded to the mid-range custom cover material. Just stand by your product when it is faulty... is that too much to ask?
Hi Brian, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Communication was very, very good. With the designer and the receptionist.
Hey Waleska! We truly appreciate your kind words! We’re delighted to hear that you had a great experience and that our team’s communication met your expectations. Ensuring smooth interactions with our designers and customer support team is always a priority for us. Thank you for your support—we look forward to assisting you again in the future!
The process of getting my custom covers produce was a little bit extended and back-and-forth, but finally when the order shipped and arrived, I was more than happy with the product. The measurements and the fit was to my specifications, and the quality was much better than I expected. Fitting the covers over the cushion was relatively easy with no hassles, and I was happy to see the underlying water resistant lining that in cases the inside of the cover covers. Very happy with the product..
Hey Diona! We truly appreciate you sharing your experience with us! We understand that the process took a bit longer than expected, and we’re grateful for your patience. It’s wonderful to hear that your custom covers fit perfectly to your specifications and exceeded your expectations in quality. Your satisfaction means everything to us, and we’re delighted that the water-resistant lining and ease of fitting added to your positive experience. If you ever need anything else, we’re always happy to help!
We finally found a company to make great quality custom chair covers perfectly!
Hey! We’re delighted to hear that you found the perfect custom chair covers with us! Providing high-quality, custom-made products is our goal, and we’re so pleased that you’re happy with the results. Thank you for choosing us—we look forward to serving you again in the future!
Good product and arrived in good time. It made it easy to know just what size to order and it was true to size. The color is true to the picture as well.
Hey Donna! Thank you for your kind words and for sharing your experience with us! We're delighted to hear that your order arrived on time and that the product met your expectations in terms of size and color accuracy. If you ever need anything else, we’re always here to help. We appreciate your support and look forward to serving you again in the future!
I bought 2 covers about a year ago and a seem on 1 cover ripped due to weather issues which I would say is a manufactured defect because I placed my cover over the item and never touched it again. The website states that these covers are weather resistant so what happened? I contacted covers and all and was given 40% discount on buying another one. Not bad and yes I like how they can modify any cover size. Not happy with paying again though. Whatever
Hi Mike, We appreciate you sharing your experience and sincerely apologize for any inconvenience. Our covers are designed for durability, and while our stitching is covered under warranty for a limited time, we have provided a replacement at a minimal cost as a gesture of goodwill. Your feedback is valuable in helping us continue to improve, and we’re glad you found our customization options helpful. We truly appreciate your business, and if there’s anything else we can assist with, please don’t hesitate to reach out.
I needed a weatherproof cover for my gas fire pit. I found Covers & All, and it was such an easy process to order a custom cover that met my exact dimensions. The cover is high quality and has already protected my fire pit during some severe rain and wind storms. On top of that it was less expensive than many of the "one size fits all" covers that are out there. Thank you!
Hey James! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great except wrong color came in grey should have been black
Hi Joseph, Thank you for your feedback, and we apologize for the mix-up with the color of your order. To help resolve this issue quickly, could you please raise a support ticket from your account? We appreciate your understanding and look forward to resolving this for you.
They contacted me several times to make sure my measurements were exact for my rear seat covers. When I got it I could not believe how great the product was and how well it fit. The seat cushion covers were also great! I was so happy I ordered a front dog seat cover. Oh---and the prices are unbelievable. I would expect to pay close to $200 for a custom rear seat cover and I paid about $35!
Hey Charles! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
As stated above, I was very pleased with the quality and color of the sails, the only issue was that one of the sails was missing an attachment point so out of an interest of time I had to add a grommet to make it work. Hopefully it holds up...
Hey Tomas! We appreciate you sharing your experience! We're glad to hear that you’re pleased with the quality and color of the sails. However, we regret the missing attachment point and understand the inconvenience it may have caused. Your feedback is valuable, and we’ll share it with our team to ensure better quality control. If you need any assistance or have any concerns about durability, please don’t hesitate to reach out—we’re here to help!
I thought the company was supposed to add an inch for extra leeway? These covers are so snug that they take forever to put on. You have to put all four corners on and then shimmy them on inch by inch. Since I got them for a modern style chair, I already know the sharp corners are going to rip the cover in time.
Hi Jordan, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Turn around time was impressive. The size was spot on. The quality of the material and craftsmanship exceeded expectations
Hey Rick! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Skid steer cover this time, always satisfied. Great build team, they caught a design error on my part and prevented a problem.
Hey Greg! We truly appreciate your loyalty and are thrilled to hear that our team has consistently delivered a great experience for you! It’s great to know that your skid steer cover met your expectations and that our team was able to catch the design error before it became an issue. Your satisfaction is always our top priority, and we look forward to serving you again in the future.
While the cover is well made of good materials it doesn't fit real well. Not due to any manufacturing issues, but I measured pretty closely and accurately for cover dimensions thinking they must make it with certain tolerances so assure a good fit, somewhere during measuring and ordering cover it should state that you should add like an inch or so to all measurements to facilitate good fit
Hi Jeff, thank you for your feedback! We're glad to hear that you're happy with the material quality. However, we're sorry to learn about your concern regarding the fit. We always strive to manufacture covers based on the provided dimensions and standard leeway mentioned on our website. It’s unfortunate that you encountered this issue, but rest assured, our team will be reaching out soon to investigate and address your concern.
I filled oit the simple measirement sheet. An engimeer contacted me woth a new graphic for multiple specific dimensions. Less than 2 weeks later I had the co ers on the boat.
Hey William! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Answer: Hi Jody, Thank you for showing interest in our products. The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.


Hey Max! We truly appreciate your kind words! It’s great to hear that you found the ordering process easy and that our service, product quality, and delivery met your expectations. We’re delighted to know you plan to use us again! If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future!