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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,049
shipping
342
quality
21,526
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51,451 reviews

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Florida
1 review
0 helpful votes
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Easy to order and fast delivery
April 14, 2025

Great service, product and delivery. Will definitely use them again.

Date of experience: April 4, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Max! We truly appreciate your kind words! It’s great to hear that you found the ordering process easy and that our service, product quality, and delivery met your expectations. We’re delighted to know you plan to use us again! If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future!

Georgia
1 review
0 helpful votes
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Worth every penny!
April 14, 2025

The ordering process is super easy and streamlined, and my covers arrived faster than expected.

Date of experience: April 4, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Danielle! We’re thrilled to hear that you found the ordering process easy and streamlined! It’s also great to know that your covers arrived even faster than expected. Your satisfaction means a lot to us, and we truly appreciate your kind words. If you ever need anything else, please don’t hesitate to reach out. We look forward to serving you again!

Missouri
1 review
0 helpful votes
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I ordered a custom sized cover for a rolling file. The online process was so simple… I just enter the desired dimensions, and two weeks later I received a very well made cover that fits perfectly. This was actually my second order from Covers & All… I purchased covers for my patio furniture about 10 years ago, and those covers are still holding up very well. I highly recommend Covers & All!

Date of experience: April 4, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Jackie! We truly appreciate your kind words and your continued trust in Covers & All! It’s fantastic to hear that your custom rolling file cover was easy to order and arrived with a perfect fit. Knowing that your patio furniture covers have lasted for 10 years is a testament to the quality we strive for, and we’re so pleased they are still serving you well. Thank you for your recommendation and for being a valued customer! If there’s anything else we can assist you with, please don’t hesitate to reach out.

Illinois
1 review
0 helpful votes
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The Company was very professional.
April 14, 2025

The Company provided exceptional customer service. They communicated with me on my provided dimensions to insure accuracy of the design. The final products were perfect, high quality covers.

Date of experience: April 3, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Diane! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Missouri
1 review
0 helpful votes
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Great experience overall
April 14, 2025

Website was very easy to navigate and understand. Very informative and it came exactly as ordered. Love the blue color too.

Date of experience: April 3, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Jann! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

District of Columbia
1 review
0 helpful votes
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Installed my custom cover per instructions and hardware package provided. Unit ripped within ONE WEEK of being installed. We took it down. Followed the procedures with video and pictures. C&A offered me 20% of my purchase price as in store credit. Joke of a 5 year warranty. Part of the reason we upgraded to the mid-range custom cover material. Just stand by your product when it is faulty... is that too much to ask?

Date of experience: April 3, 2025
Veeni M. Covers & All USA Rep
over a year old

Hi Brian, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Georgia
2 reviews
0 helpful votes
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GREAT JOB!
April 13, 2025

Communication was very, very good. With the designer and the receptionist.

Date of experience: April 3, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Waleska! We truly appreciate your kind words! We’re delighted to hear that you had a great experience and that our team’s communication met your expectations. Ensuring smooth interactions with our designers and customer support team is always a priority for us. Thank you for your support—we look forward to assisting you again in the future!

California
1 review
0 helpful votes
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Great quality product
April 13, 2025

The process of getting my custom covers produce was a little bit extended and back-and-forth, but finally when the order shipped and arrived, I was more than happy with the product. The measurements and the fit was to my specifications, and the quality was much better than I expected. Fitting the covers over the cushion was relatively easy with no hassles, and I was happy to see the underlying water resistant lining that in cases the inside of the cover covers. Very happy with the product..

Date of experience: April 3, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Diona! We truly appreciate you sharing your experience with us! We understand that the process took a bit longer than expected, and we’re grateful for your patience. It’s wonderful to hear that your custom covers fit perfectly to your specifications and exceeded your expectations in quality. Your satisfaction means everything to us, and we’re delighted that the water-resistant lining and ease of fitting added to your positive experience. If you ever need anything else, we’re always happy to help!

Delaware
1 review
0 helpful votes
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Custom Chair Covers
April 13, 2025

We finally found a company to make great quality custom chair covers perfectly!

Date of experience: April 3, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey! We’re delighted to hear that you found the perfect custom chair covers with us! Providing high-quality, custom-made products is our goal, and we’re so pleased that you’re happy with the results. Thank you for choosing us—we look forward to serving you again in the future!

Tennessee
1 review
0 helpful votes
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Good product
April 13, 2025

Good product and arrived in good time. It made it easy to know just what size to order and it was true to size. The color is true to the picture as well.

Date of experience: April 3, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Donna! Thank you for your kind words and for sharing your experience with us! We're delighted to hear that your order arrived on time and that the product met your expectations in terms of size and color accuracy. If you ever need anything else, we’re always here to help. We appreciate your support and look forward to serving you again in the future!

California
1 review
0 helpful votes
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Half warranted
April 13, 2025

I bought 2 covers about a year ago and a seem on 1 cover ripped due to weather issues which I would say is a manufactured defect because I placed my cover over the item and never touched it again. The website states that these covers are weather resistant so what happened? I contacted covers and all and was given 40% discount on buying another one. Not bad and yes I like how they can modify any cover size. Not happy with paying again though. Whatever

Date of experience: April 2, 2025
Veeni M. Covers & All USA Rep
over a year old

Hi Mike, We appreciate you sharing your experience and sincerely apologize for any inconvenience. Our covers are designed for durability, and while our stitching is covered under warranty for a limited time, we have provided a replacement at a minimal cost as a gesture of goodwill. Your feedback is valuable in helping us continue to improve, and we’re glad you found our customization options helpful. We truly appreciate your business, and if there’s anything else we can assist with, please don’t hesitate to reach out.

Ohio
1 review
0 helpful votes
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I needed a weatherproof cover for my gas fire pit. I found Covers & All, and it was such an easy process to order a custom cover that met my exact dimensions. The cover is high quality and has already protected my fire pit during some severe rain and wind storms. On top of that it was less expensive than many of the "one size fits all" covers that are out there. Thank you!

Date of experience: March 27, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey James! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Great except wrong color came in grey should have been black

Date of experience: March 29, 2025
Veeni M. Covers & All USA Rep
over a year old

Hi Joseph, Thank you for your feedback, and we apologize for the mix-up with the color of your order. To help resolve this issue quickly, could you please raise a support ticket from your account? We appreciate your understanding and look forward to resolving this for you.

South Carolina
1 review
0 helpful votes
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Great Experience
April 11, 2025

They contacted me several times to make sure my measurements were exact for my rear seat covers. When I got it I could not believe how great the product was and how well it fit. The seat cushion covers were also great! I was so happy I ordered a front dog seat cover. Oh---and the prices are unbelievable. I would expect to pay close to $200 for a custom rear seat cover and I paid about $35!

Date of experience: April 5, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Charles! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

New Mexico
1 review
0 helpful votes
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Almost perfect
April 11, 2025

As stated above, I was very pleased with the quality and color of the sails, the only issue was that one of the sails was missing an attachment point so out of an interest of time I had to add a grommet to make it work. Hopefully it holds up...

Date of experience: April 1, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Tomas! We appreciate you sharing your experience! We're glad to hear that you’re pleased with the quality and color of the sails. However, we regret the missing attachment point and understand the inconvenience it may have caused. Your feedback is valuable, and we’ll share it with our team to ensure better quality control. If you need any assistance or have any concerns about durability, please don’t hesitate to reach out—we’re here to help!

Tennessee
1 review
0 helpful votes
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I thought the company was supposed to add an inch for extra leeway? These covers are so snug that they take forever to put on. You have to put all four corners on and then shimmy them on inch by inch. Since I got them for a modern style chair, I already know the sharp corners are going to rip the cover in time.

Date of experience: March 31, 2025
Veeni M. Covers & All USA Rep
over a year old

Hi Jordan, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

New York
1 review
0 helpful votes
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Speed, accuracy, quality
April 10, 2025

Turn around time was impressive. The size was spot on. The quality of the material and craftsmanship exceeded expectations

Date of experience: March 31, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Rick! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Perfect everytime
April 10, 2025

Skid steer cover this time, always satisfied. Great build team, they caught a design error on my part and prevented a problem.

Date of experience: March 30, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey Greg! We truly appreciate your loyalty and are thrilled to hear that our team has consistently delivered a great experience for you! It’s great to know that your skid steer cover met your expectations and that our team was able to catch the design error before it became an issue. Your satisfaction is always our top priority, and we look forward to serving you again in the future.

Minnesota
1 review
0 helpful votes
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Built in grill cover
April 9, 2025

While the cover is well made of good materials it doesn't fit real well. Not due to any manufacturing issues, but I measured pretty closely and accurately for cover dimensions thinking they must make it with certain tolerances so assure a good fit, somewhere during measuring and ordering cover it should state that you should add like an inch or so to all measurements to facilitate good fit

Date of experience: March 26, 2025
Veeni M. Covers & All USA Rep
over a year old

Hi Jeff, thank you for your feedback! We're glad to hear that you're happy with the material quality. However, we're sorry to learn about your concern regarding the fit. We always strive to manufacture covers based on the provided dimensions and standard leeway mentioned on our website. It’s unfortunate that you encountered this issue, but rest assured, our team will be reaching out soon to investigate and address your concern.

South Carolina
1 review
0 helpful votes
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Covers and All experiemce
April 9, 2025

I filled oit the simple measirement sheet. An engimeer contacted me woth a new graphic for multiple specific dimensions. Less than 2 weeks later I had the co ers on the boat.

Date of experience: March 30, 2025
Veeni M. Covers & All USA Rep
over a year old

Hey William! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!