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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,054
shipping
342
quality
21,526
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51,451 reviews

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New Jersey
1 review
0 helpful votes
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Custom is the say to go
June 1, 2023

The store where we bought our new patio furniture tried to sell us generic covers that were designed to fit a variety of sized items. They would've looked ridiculous. The covers we purchased from Covers & All fit perfectly.

Date of experience: June 1, 2023
Pennsylvania
1 review
0 helpful votes
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Fine
June 1, 2023

Easy shopping need a round shape. Came in reasonable time.

Date of experience: June 1, 2023
Massachusetts
1 review
0 helpful votes
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No mention of this problem when ordering that I saw? Otherwise website worked well.

Date of experience: June 1, 2023
Ohio
1 review
0 helpful votes
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Awesome you guys rock
June 1, 2023

Nothing but great you rocking will not go anywhere else

Date of experience: June 1, 2023
California
1 review
0 helpful votes
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User-Friendly
June 1, 2023

The website is very user-friendly. It asked for the shape and measurements of our fire pit, and when the cover arrived, we were extremely pleased that it fit like a glove. Would definitely recommend this company!

Date of experience: June 1, 2023
Utah
1 review
0 helpful votes
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Perfect t
June 1, 2023

They built a custom solution for me that worked out splendidly!

Date of experience: June 1, 2023
Utah
1 review
0 helpful votes
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No Comment
June 1, 2023

Overall, very happy my shopping experience and the quality of our cover.

Date of experience: June 1, 2023
New York
3 reviews
11 helpful votes
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Chaise Lounge Covers
May 30, 2023

Covers and all is a very reliable company. I have several pieces or covers from them over the past 3 years.

Date of experience: May 30, 2023
Maryland
1 review
0 helpful votes
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Great Experience, Great Covers
May 30, 2023

I ordered a custom table cover and umbrella cover, and both look excellent. Both fit perfectly. I made a mistake while ordering and submitted the order with the wrong fabric, but after contacting Covers&all right away, someone was able to switch the fabric and adjust my bill. I couldn't have asked for a better experience.

Date of experience: May 30, 2023
Canada
1 review
0 helpful votes
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Quality of our sun sail is excellent and after a glitch if ordering and shipping- covers & all made it right. Highly recommended this product.

Date of experience: May 29, 2023
Connecticut
1 review
0 helpful votes
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Great product fits well
May 29, 2023

Ordering easy as can be. Product as described
Has a nice vibrant color

Date of experience: May 29, 2023
Texas
1 review
0 helpful votes
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Grill cover
May 29, 2023

Being able to order custom dimensions is a must for this flat grill, and your company is one of the few that has that option.
The 30% discount was an added bonus!

Date of experience: May 29, 2023
Washington
1 review
0 helpful votes
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Great Product
May 29, 2023

Very good service and extremely pleased with the cover.

Date of experience: May 29, 2023
Nebraska
1 review
0 helpful votes
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The section where you put in the dimensions was a bit out of the order that you normally would enter sizes so the width and depth were opposite so it obviously did not fit out fire pit. We contacted customer service to discuss the issue and they gave us a coupon code for 30% off to reorder. However, I have received better coupon codes in the NUMEROUS emails since I reordered.
The quality seems okay but it turned out to be a very expensive cover

Date of experience: May 29, 2023
Washington
1 review
0 helpful votes
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Good quality covers
May 29, 2023

Fast, easy! The new camper cushion covers look great.

Date of experience: May 29, 2023
Pennsylvania
1 review
0 helpful votes
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Custom cover
May 29, 2023

This cover is easy to use and provides great protection, very sturdy

Date of experience: May 29, 2023
North Carolina
1 review
0 helpful votes
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Very good covers
May 29, 2023

The pricing was very reasonable and easy to order my custom size. The product looks great on my outdoor furniture. Wish they had some print fabric selections as well, but not a deal breaker.

Date of experience: May 29, 2023
New York
1 review
0 helpful votes
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Beware
June 28, 2023

They are impossible to speak with through the phone, even for placing new orders. Email them and they send back half baked answers. Place the order online, they instantly charge your card, send out confirmations and invoices showing delivery dates and advising they will give tracking numbers when shipped. I have no tracking information and no product.

Date of experience: May 29, 2023
Ohio
1 review
0 helpful votes
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Great Shopping Experience
May 29, 2023

Very easy to order. I have used them before and am very happy with everything i have ordered.

Date of experience: May 29, 2023
Texas
2 reviews
0 helpful votes
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SAA
May 29, 2023

SAA - You should make this box optional. I am happy to do a review but this form is too long

Date of experience: May 28, 2023