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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,055
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Connecticut
1 review
0 helpful votes
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Great cover
June 1, 2023

Great cover. They even contacted me when my math didn't make sense to ensure it was correct.

Date of experience: June 1, 2023
Georgia
1 review
0 helpful votes
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Very happy customer
June 1, 2023

Everything went smoothly from beginning to end. Love my bench cover. Would 100% recommend.

Date of experience: June 1, 2023
California
1 review
0 helpful votes
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Great
June 1, 2023

Size comes slightly larger as noted for fit. Tough durable product

Date of experience: June 1, 2023
Minnesota
1 review
0 helpful votes
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Easy to do business with
July 1, 2023
Updated review

Easy to do business with, high quality and timely shipping

Date of experience: June 1, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Todd, thank you for your feedback. Your appreciation tells us we are doing it right and encourages us to keep offering the right options, products, and services. However, we do acknowledge that there is always a scope for improvement, we request you to share your ideas and write us at [email protected]. Which help us to improve our rating and make the customer experience better.


Easy peaze
April 27, 2023
Previous review

Easy peaze

Date of experience: April 27, 2023
Virginia
1 review
0 helpful votes
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Great product, great price!
June 1, 2023

Quality material and craftsmanship. I am so pleased with your product. Purchased to cover a wooden shelf on my balcony when the weather turns bad. The material will definitely withstand rain and snow. I love the handles included on the sides of the cover, as well as the drawstring at the bottom.

Date of experience: June 1, 2023
Ohio
1 review
0 helpful votes
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Table Cover and Chairs
June 1, 2023

Great products! Timely shipping and updates! We had purchased from them previously and had full confidence in their service and covers.

Date of experience: June 1, 2023
Tennessee
2 reviews
0 helpful votes
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Outdoor bathtub cover
June 1, 2023

They did a great job making a custom cover for my bathtub. It durable and fits well.

Date of experience: June 1, 2023
Massachusetts
1 review
0 helpful votes
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Will quote one price and then when ordered double the quote has happened twice to me now and the delays are unbelievable! After holding my order for over 4 weeks called to say the price had doubled and no justification as measurements were the same! Waste of time and money

Date of experience: June 1, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Ashee, we are sorry for the negative experience you had with us. We always try our best to provide the fast and efficient service to every customer. However, upon checking the order details, we can understand your concern about the delay, and we sincerely apologize for the same. Furthermore, we can see that you require the special customization, and our team has mentioned in quotation that price may differ as per the final cover design and dimensions. Due to the change in final dimensions, there was a change in price of the order. However, as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better.

Canada
1 review
0 helpful votes
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Rectangular Fire Pit Cover
June 1, 2023

Quite satisfied with the product, will have to wait to see how long it lasts. So giving a 5 star for the initial review. The only complaint I would have is that this is a ".ca" site, meaning Canada, and funds should be in CAN dollars not US.

Date of experience: June 1, 2023
Canada
1 review
0 helpful votes
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Easy and fast shipping. The quality for the price is amazing. I recommand for any use and gonna buy some more in the future.

Date of experience: June 1, 2023
North Carolina
2 reviews
0 helpful votes
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Perfect!
June 1, 2023

I used it as the cover of my front porch swing. It is perfect and we love it.

Date of experience: June 1, 2023
GB
3 reviews
3 helpful votes
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An extremely easy ordering process despite having very odd shaped corner patio furniture suite but the covers fit perfectly. Second time I used Covers & All and I found that all the covers are extremely substantial, well made, generously sized and good value with shipping included.

Date of experience: June 1, 2023
Florida
1 review
0 helpful votes
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Great customer service
June 1, 2023

Design team contacted me to make sure I get the best fit.

Date of experience: June 1, 2023
Florida
2 reviews
0 helpful votes
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Awesome! Awesome!
Awesome! Awesome! Awesome!

Date of experience: June 1, 2023
Virginia
1 review
0 helpful votes
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Great experience
June 1, 2023

Easy to order and great quality. Covers & All offered lots of options at a great price.

Date of experience: June 1, 2023
Alabama
1 review
0 helpful votes
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Wedge cobers
June 1, 2023

Not large enough; didn't send them back. Gave them to my sister who was packing for a trip.

Date of experience: June 1, 2023
Florida
1 review
0 helpful votes
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Happy Customer
June 1, 2023

Great product, communication, and speedy delivery! Highly recommend this company.

Date of experience: June 1, 2023
Tennessee
2 reviews
0 helpful votes
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Round table cover
June 1, 2023

Great cover with great fit! This is our second purchase from Covers and All. Would recommend to others!

Date of experience: June 1, 2023
South Carolina
1 review
0 helpful votes
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Clear tarp patio covers
June 1, 2023

On-line order process was pretty good, although I wanted to make an adjustment to the specifications and didn't find a way to know for sure that the change was made. The product was very good and delivery timely. Overall it was very successful.

Date of experience: June 1, 2023
Massachusetts
1 review
0 helpful votes
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Strong Cover
June 1, 2023

Bought for my awning. Amazing durability and strength in a cover.

Date of experience: June 1, 2023