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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Oregon
2 reviews
0 helpful votes
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Cart Cover
May 3, 2023

Working with Covers and All was easy. I just put in the needed measurements and they did the rest. This cover fits perfectly and looks extremely durable.
I've ordered more covers for 2 chairs. Looking forward to getting those.

Date of experience: May 3, 2023
Massachusetts
2 reviews
0 helpful votes
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My husband wanted this to cover his tall Husky tool storage chest. It fits perfect. He is so pleased and impressed with the quality and loves the zipper option on it.

Date of experience: May 3, 2023
Ohio
1 review
0 helpful votes
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Grill cover
May 3, 2023
Updated review

So far so good! It was fine and everything went well!

Date of experience: May 3, 2023

So far so good!
April 10, 2023
Previous review

So far so good!

Date of experience: April 10, 2023
New Mexico
1 review
0 helpful votes
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Needed a tarp/cover for our March MWM 990 home gym system (located on the uncovered portion of our outside patio in the heat and dust of New Mexico). Customer Service designed the 'odd-shaped' cover and communicated several times throughout the process to ensure it was the right size/dimensions. It fits perfectly -- However--totally my error(!)--assumed we would need the 'heaviest' UV material ("Cover Tuff") to ensure no heat or dust concerns. But, due to the size of the cover it is stupid heavy. So we are reordering the same cover in a lighter material.

Date of experience: May 3, 2023
Georgia
1 review
0 helpful votes
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Great Customer Service
May 3, 2023

Easy to manage site Everything was easy from beginning to end

Date of experience: May 3, 2023
Pennsylvania
1 review
0 helpful votes
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Great fire pit cover!
May 3, 2023

First order. Only problem encountered when putting in credit card number. Had to type in four times. Appreciate discount and free shipping.

Date of experience: May 3, 2023
California
1 review
0 helpful votes
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Covers and all
May 3, 2023

Happy with my purchase and the experience. The cover fits perfectly.

Date of experience: May 3, 2023
Iowa
1 review
0 helpful votes
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Very nice quality!
May 3, 2023

Item shipped promptly FedEx and required a signature. Item was very well constructed.

Date of experience: May 3, 2023
Australia
2 reviews
0 helpful votes
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Sun-bed cover
May 3, 2023

We had a custom cover made for the Sunbed on the bow of our boat. Covers and all is amazing to deal with from receiving the sample swatches down to the staff following up with phone calls to answer my questions and for clarification. I received a detailed mock up for approval prior to production.

Date of experience: May 3, 2023
California
1 review
0 helpful votes
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Pockets are upside down
May 3, 2023

I'm happy with the sturdy material but there are two pockets that are sewed on (didn't expect or request them) that are completely useless because they're upside down. Unless I'm confusing them for some other function.

Date of experience: May 2, 2023
Florida
1 review
0 helpful votes
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Love my cushion covers
May 3, 2023

It was easy to order online. Good quality product.

Date of experience: May 2, 2023
Florida
1 review
0 helpful votes
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Good Stuff
May 3, 2023

The cover fits perfect and does the job very good.

Date of experience: May 2, 2023
Ohio
1 review
0 helpful votes
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Great customer service
May 3, 2023

We have a somewhat challenging outdoor sofa to cover. It is curved. After submitting the measurements a customer service rep contacted us because some of the measurements we submitted seemed a bit off. Due to this we double checked our measurements, corrected our errors & the covers we received fit perfectly! We are so happy with the quality & experience.

Date of experience: May 2, 2023
North Carolina
1 review
0 helpful votes
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Very quick!
May 3, 2023

Order was exactly to my measurements and very quick - a great product!

Date of experience: May 2, 2023
California
1 review
0 helpful votes
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Beyond Expectations
May 3, 2023

I was so pleased with the fabric and workmanship of my covers, I can't begin to express my delight in them. The color is perfect, The fabric seems to withstand just about anything that might happen t o it. The fit is perfect. The detailed workmanship leaves nothing to desire. Even the zippers are the right weight for the job and very attractively inserted.

Date of experience: May 2, 2023
Florida
1 review
0 helpful votes
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Impressive!
May 3, 2023

I had no idea what kind of quality I would get when I ordered a cover for our deck box, but this company could not have impressed me more! The quality of the material, workmanship and attention to detail was first rate. The cost for these covers is more than the competition, but what we received was well worth the price and blew the competition away! We're so pleased with this cover that we're thinking of getting a few more covers for some of our other outdoor furniture. Having a cover we can count on through intense summers and yearly hurricanes brings us peace of mind.

Date of experience: May 2, 2023
Florida
1 review
0 helpful votes
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Wrong measurement
June 2, 2023

Two of sails I ordered were wrong, I explained to person who does the work at making sure and guess what he made them to wide and to long.

Date of experience: May 2, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi James, we are sorry to note your disappointment with the product received and apologize that our service does not meet your expectations. We understand that you have shared the post-to-post measurements in conversation with one of our executives and we asked for the same. We have mentioned on the website in the "How to Measure?" section that "In case you purchase accessories, the diagonal length of the sunshade sail will be reduced by 16.5" from each corner to compensate for the required accessories". However, as we can see that you have not ordered the accessories with your both of the new purchase. Considering the same, our team has processed the order as per the ordered size and mentioned how to measure details. If customer already has an accessory with them and wants the sail to be made accordingly then they can mention the same into the "Any special request for us?" box. Unfortunately, we have not received any such details. Furthermore, our design team has sent and working drawing showing the final measurements and we have received your approval on that. If you have any other concerns, please feel free to contact our customer support via call or chat.

Florida
1 review
0 helpful votes
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Nice cover, fits well
May 3, 2023

I was contacted a few times after submitting my original order to verify and confirm measurements. I would say they went the extra mile to make sure I was satisfied.

Date of experience: May 2, 2023
Texas
4 reviews
0 helpful votes
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Custom sizing
May 3, 2023

I liked that I could order a custom sized cover. I needed a cover that was slightly larger than what was available through standard sizing.

Date of experience: May 2, 2023
North Carolina
1 review
0 helpful votes
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Good Product
May 2, 2023

As advertised. Looks good; performs as described and as desired. Very pleased.

Date of experience: May 2, 2023