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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,089
shipping
342
quality
21,524
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51,449 reviews

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Colorado
1 review
0 helpful votes
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My review
May 9, 2023

I was just surprised to see that I could easily get a custom cover for an unusual product. Right now for a little extra it looks like it will be pretty quick and reasonably priced. Looking forward to it.

Date of experience: May 8, 2023
Pennsylvania
1 review
0 helpful votes
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The diagrams were very helpful! It was a very good experience so far.

Date of experience: May 8, 2023
New York
1 review
0 helpful votes
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Awesome cover
May 8, 2023

Easy to order and awesome to put in size needed. Thank you.

Date of experience: May 8, 2023
Florida
1 review
0 helpful votes
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Super helpful
May 8, 2023

The team cared about getting the dimensions correct so that the cover fit as expected

Date of experience: May 8, 2023
California
1 review
0 helpful votes
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Other retailers covers did not work for us. Ordering was easy…just provided our measurements and voila! Perfect cover! Wish I had shopped here sooner!

Date of experience: May 8, 2023
Indiana
1 review
0 helpful votes
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Works great
May 8, 2023

This custom sized screen worked wonderful with my french door with minimal modification, and only took a few minutes to install. We love it!

Date of experience: May 8, 2023
Florida
1 review
0 helpful votes
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Custom bolster covers
May 8, 2023

I would recommend tp others. I am very satisfied with my purchase!

Date of experience: May 8, 2023
California
1 review
0 helpful votes
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Easy ordering
May 8, 2023

Was simple to order the exact size I needed. The process was very easy.

Date of experience: May 8, 2023
Florida
1 review
0 helpful votes
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Well made but usless
June 7, 2023

I provided measurements for a right triangle that I assumed could be used facing either direction. I can not use the shade.

Date of experience: May 8, 2023
Veeni M. Covers & All USA Rep
over a year old

Hi Brad, thank you for your feedback we really appreciate your patience here. We understand that you expected a triangle shaped sunshade, and you got the different shape. We want to convey here that the measurements you have selected are in a manner that the shape of the product has changed, the side a-b is 36 and b-c is 96 there is difference in all the sides and for a right triangle the measurements need to same (all sides). We would like to request if you face any issue in future kindly call us or connect with us via chat so we can help you at the time only. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!

Michigan
1 review
0 helpful votes
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Pool furniture covers
May 8, 2023

This is the 8th cover I have purchased for our pool furniture. All have arrived on time and have fit perfectly.

Date of experience: May 8, 2023
Oklahoma
1 review
0 helpful votes
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Guitar amplifier cover
May 8, 2023

Good fit, great value. Great service. Quality materials.

Date of experience: May 8, 2023
Pennsylvania
1 review
0 helpful votes
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Perfect fit
May 8, 2023

Exactly as described, perfect fit, nice durable material

Date of experience: May 8, 2023
Alaska
1 review
0 helpful votes
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Easy to Order and Perfect Fit
May 8, 2023

It started with the easy-to-use website, and ended with quality covers that fit my cushions perfectly. Can't say enough about Covers & All, highly recommend!

Date of experience: May 7, 2023
Montana
1 review
0 helpful votes
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I assumed they would leave room for mounting hardware no matter what. They did not. The D rings go right to the connection points, so I can't put any tension on them, and they sag quite a bit. I suppose it's my fault for not reading the instructions closely enough, but it's disappointing. Other than that, they look nice, and seem to be quality fabric (I ordered the brown premium fabric). Functionally, they are great. The perfect amount of shade.

Date of experience: May 7, 2023
Veeni M. Covers & All USA Rep
over a year old

Hi, we are sorry to learn that you were unable to get the sun sail as per your requirements. As per your concern, we have provided the "How to Measure?" instruction on the website product page so customer can get a better idea about the same. As we can see that you have not purchased an accessory with us, and we have processed the order same as per the provided dimensions and mentioned instructions. However, we are glad to know that you are happy with the quality of the material. If you have any other concerns, please feel free to contact our customer support team via call or chat.

Pennsylvania
1 review
0 helpful votes
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Incorrect placement of ties
May 7, 2023

When I selected to have two ties place on the cushion I was under the impression that they would have been put on the long end of the cushion not the short end

Date of experience: May 7, 2023
Texas
1 review
0 helpful votes
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Perfect for Patio
May 7, 2023

Amazing that I can order the exact sized custom curtains I needed! Very well made and look great!

Date of experience: May 7, 2023
New York
1 review
0 helpful votes
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Excellent product!
May 7, 2023

I was looking everywhere for quality cushion covers for our patio set. So happy with our order!

Date of experience: May 7, 2023
Wisconsin
1 review
0 helpful votes
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Excellent! Would order again!
May 7, 2023

Easy to order. Great quality with reasonable prices.

Date of experience: May 7, 2023
Ohio
1 review
0 helpful votes
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Horrible
June 6, 2023

Knew I wanted custom made covers, they gave you only a few choices of colors but never stated that rhe fabric is more for outdoor furniture. They were measured 3 times and the cushions are too small. So here I am, having wasted my money with this company.

Date of experience: May 7, 2023
Veeni M. Covers & All USA Rep
over a year old

Hi Linda, we are sorry to note your disappointment with the product received. Upon checking the order details, we have processed the order same as per your approved working drawing's dimensions and details. Also, we perform a quality check on all products before they are shipped to ensure that customer will receive the same as approved. This is very unfortunate that you have faced an issue. However, as you have shared your feedback with us, we have passed the same to the concerned team. They will contact you soon to investigate the issue and provide you the best possible resolution.

Furthermore, we have mentioned all the material specifications on the website and manufactured the product with the same material as ordered. As we can see that you have ordered the cushion rite material, and which is useful for both indoor and outdoor purpose. It is suitable for the moderate weather condition. Moreover, we do provide an option to order the free material sample kit so customer can get a better idea about the same. Please find the link for your reference. https://www.coversandall.com/swatch-kit-p

Washington
1 review
0 helpful votes
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Bench Covers
May 7, 2023

I ordered bench covers for two window bench seats.

Date of experience: May 7, 2023