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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,089
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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1 review
0 helpful votes
Follow Wendy B B.
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Excellent pontoon seats cover
April 30, 2026

We wanted a cover just for the 6 seats - not the whole boat- for spring summer to keep them clean. I gave measurements for a custom 6' by 9' cover and it it perfect. It is a bit heavier than I expected but I am able to remove and put on myself. It is sturdy and exactly what we wanted.

Date of experience: April 20, 2026
Veeni M. Covers & All USA Rep
1 week ago

Hey Wendy! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Tractor Cover
April 30, 2026

Bespoke size, made to fit, fitted perfectly and delivered promptly, excellent.

Date of experience: April 20, 2026
Veeni M. Covers & All USA Rep
1 week ago

Hey Joathan! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Australia
1 review
0 helpful votes
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Great product
April 30, 2026

From the moment I ordered, until the deliery, the updates were constant, clear and precise and the finished items wer excellent. I was able to fit them to my outdoor furniture one day before a huge storm and they have protected the furtniture well.
I would recommend the product to family and friends.

Date of experience: April 20, 2026
Veeni M. Covers & All USA Rep
1 week ago

Hey David! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

1 review
0 helpful votes
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Excellent product, made to order
April 30, 2026

The cover is high quality and was delivered very quickly, considering. I'm confident the cover will protect my stationary bike well.

Date of experience: April 19, 2026
Veeni M. Covers & All USA Rep
1 week ago

Hey Ann! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

1 review
0 helpful votes
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Custom sail
April 29, 2026

This is my 2nd purchase from Covers & All. The sail manufacturing is of high quality. The ordering process was frustrating as I asked to speak with a designer about the dimensions before production. No contact until I received an email saying the sail was complete. I am glad I purchase their insurance to cover any dimension issues. They re-made the sail at their cost and it seems fine, but I have not installed it yet.

Date of experience: April 19, 2026
Veeni M. Covers & All USA Rep
1 week ago

Hey Daniel! Thank you for your continued support and for appreciating the sail quality. We’re sorry for the inconvenience caused by the lack of communication during the ordering process and understand how important that is. We’re glad the issue was resolved with the remake under insurance, and we hope the installation goes smoothly. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

1 review
0 helpful votes
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Good furniture covers of quality
April 29, 2026

The only negative: the furniture measuring which has to be accurately done takes time and effort.

The cover for my outside garden bench is very good but only just fits, so correct measuring is essential.

The delivery company left my parcel in full view outside my front door and did not attempt to conceal in my porch behind a brick pillar. Not pleased about this.

Date of experience: April 19, 2026
Veeni M. Covers & All USA Rep
1 week ago

Hey Clive! Thank you for your feedback—we’re glad you’re happy with the cover quality. We appreciate your note on accurate measurements and are sorry about the delivery issue; we’ve shared this with the relevant team to improve. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Review
April 29, 2026

Ordering process was good. Delivery was delayed due to carrier. 7 days after date stated they were delivered. Phoned to question and the customer service person was businesslike and efficient.

Date of experience: April 19, 2026
Veeni M. Covers & All USA Rep
1 week ago

Hey Linda! Thank you for your feedback—we’re glad to hear the ordering process went smoothly and that our customer service team was helpful and efficient. We’re sorry for the delay with the delivery, as this isn’t the experience we aim to provide, and we’ve shared your feedback with the relevant team to help improve our service.

Oregon
1 review
0 helpful votes
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High Quality shade
April 29, 2026

I was pretty impressed with the quality of the customer sun shade -, material is sturdy and hardware is very heavy duty including a braided steel cable that is sewn in to the perimeter and ties into the corner hardware.

Date of experience: April 18, 2026
Veeni M. Covers & All USA Rep
1 week ago

Hey Mike! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Australia
1 review
0 helpful votes
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Accurate fit
April 29, 2026

There were many back and forth measuring and remeasuring and photos so the process took longer but we are very happy with our stationary bike cover

Date of experience: April 19, 2026
Veeni M. Covers & All USA Rep
1 week ago

Hey Jeanne! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

1 review
0 helpful votes
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Coverd
April 28, 2026

Looks to be good material, nicely made.
Kind of a lose fit, tried pulling on the draw strip the best I could, but all and all I am happy with it.
Bought to keep the sun beating down into the house.
I was plugging the inside of the skylight in the winter time to keep the heat in. I hate skylights.

Thanks to all involved, great job.

Date of experience: April 18, 2026
Veeni M. Covers & All USA Rep
2 weeks ago

We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Arizona
1 review
0 helpful votes
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Hot tub cover
April 28, 2026

Thought I was ordering a hot tub cover with 4 sides with elastic, but what came was more like a mattress cover that does fit the Jacuzzi cover, but also sits below in the water. Can't use the cover locks anymore as they are now covered up. Like the material the cover is made of. Will see how it weathers in the sun here.

Date of experience: April 18, 2026
Veeni M. Covers & All USA Rep
2 weeks ago

Hi Jay, Thank you for your feedback—we’re glad you like the material quality.

We’re sorry to hear the design did not meet your expectations regarding the fit and functionality. Your input is valuable and will be shared with our team for review.

We appreciate your support.

GB
1 review
0 helpful votes
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I wanted to buy a fitted cover for a recently renovated teak banana bench, but couldn't find a template on the website. I sought advice from customer services, who obviously didn't have a clue as to what a banana bench was. I nearly gave up at that point, but I eventually found the correct template myself, which (for future reference) was listed as a 'day bed' template.

Fortunately, the experience was much better after that. The order was placed without problems, and the finished cover was delivered in less than two weeks. It is of good quality and it fits perfectly.

Date of experience: April 18, 2026
Veeni M. Covers & All USA Rep
2 weeks ago

Hey Andy! We are delighted to hear that you are pleased with our product and turnaround time. However, we will surely consider your feedback regarding our service to improve the customer experience. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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Fourth Order
April 27, 2026

I have been very impressed with Covers and All because of the quality and price and also the designers who work closely with me on specific dimensions for custom made covers. I highly recommen this company!

Date of experience: April 17, 2026
Veeni M. Covers & All USA Rep
2 weeks ago

Hey Brenda! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

1 review
0 helpful votes
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I've bought a lot of covers and have really been impressed with the quality. The recent one seems thinner and cheaper quality.

Date of experience: April 17, 2026
Veeni M. Covers & All USA Rep
2 weeks ago

Hello Michael, we are sorry to learn that you are not satisfied with the material received. Please note that your previous order was placed with Cover Max material, while the latest order has been placed with Ripstop material, which is lighter and has a lower fabric weight compared to Cover Max. Considering this, the material may feel thinner.

However, the order was processed based on the details provided at the time of purchase. If you face any issues, please feel free to contact our customer support team via call or chat—we will be happy to assist you.

1 review
0 helpful votes
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Great
April 26, 2026

I have used this service a few times and it is always quality and a spot on fit. If you send the right measurements, it will always fit.

Date of experience: April 16, 2026
Veeni M. Covers & All USA Rep
2 weeks ago

Hey Tom! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

1 review
0 helpful votes
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BBQ. Cover
April 26, 2026

Easy to buy met the measurements accurately and fit properly. Pretty light material as a bit concerned on the durability…. Very light weight

Date of experience: April 16, 2026
Veeni M. Covers & All USA Rep
2 weeks ago

Hey John! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Canada
1 review
0 helpful votes
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Privacy Panel
April 26, 2026
Updated review

WOW! Really a great experience. Very High Quality materials, customized to perfection with easy to use measuring process. We now have perfectly customized, removable, privacy and weather protection panels for for our Sauna. Very satisfied customer

Date of experience: April 16, 2026
Veeni M. Covers & All USA Rep
2 weeks ago

Hey Martin! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Privacy Panel
April 26, 2026
Previous review

WOW! Really a great experience. Very High Quality materials, customized to perfection with easy to use measuring process. We now have perfectly customized, removable, privacy and weather protection panels for for our Sauna. Very satisfied customer

Date of experience: April 16, 2026
Indiana
1 review
0 helpful votes
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They fit perfectly
April 26, 2026

So far so good. Production and delivery was quick. The fit is perfect and look great. The proof is in the pudding on how well they hold up. Would so far recommend them and look forward to many summers of use.

Date of experience: April 16, 2026
Veeni M. Covers & All USA Rep
2 weeks ago

Hey Larry! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Tailor Made Cover
April 26, 2026

I ordered a tailor made cover for use outside on a patio privacy/wind screen. Easy to order. I received confirmation allowing time to check the size before I was notified that the order was being sent for manufacture. Delivered air mail from India, well packed and secure. Item was very substantial and fitted perfectly. Looks as if it should last a long time out in the weather. Price more than reasonable for what I received.

Date of experience: April 16, 2026
Veeni M. Covers & All USA Rep
2 weeks ago

Hey Brian! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

1 review
0 helpful votes
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I purchased a mid range material garden corner seat and separate table cover. The online process was generally OK, but I sent an initial dimensioned photograph, and the online chat person then sent me an opposite hand model to populate with my dims, which was easy to use. I stated the model was opposite hand and I was advised to make sure I asked for a drawing to sigh off before production commenced. I filled the model in and advised I needed it the opposite hand. We went through the process and it all worked very well. Then I was advised there was an £80 changes charge! I said I didn't change anything, just asked for clarifcation on some points. They then sent dims showing the changes, which was basically moving the model from LH to RH, I advised that I used the model they sent me and had made no changes. They then said they had reverted the dimension back and there would be no charge. I said what have you changed! You should only make what I have signed off. Please send me a model of what you are making. I was then sent the last model I had signed off so that was OK. To be fair they were very responsive, and quick in responding. They were out of UK time sync as I assume they were in India. The cover has only been here a couple of weeks, but it seems very good. Obviously time will tell. I will use them again, just keep a close eye on the detail on the design stage, which is only sensible anyway.

Date of experience: April 16, 2026
Veeni M. Covers & All USA Rep
2 weeks ago

Hey David! We are delighted to hear that you are pleased with our products and services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!