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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,094
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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Tennessee
1 review
0 helpful votes
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Cushion for old glider
May 13, 2023

Website very user friendly. Prompt response and delivery. Cushion and covers is beautiful and fits perfectly!

Date of experience: May 13, 2023
Michigan
1 review
0 helpful votes
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Mesh Curtains
May 13, 2023

Great products and so easy to order a custom size!

Date of experience: May 13, 2023
North Carolina
1 review
0 helpful votes
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Perfect Fit
May 13, 2023

Easy checkout process and fits perfectly. Would recommend and buy again if we ever have a similar need.

Date of experience: May 13, 2023
Florida
1 review
0 helpful votes
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Custom Dog Crate Cover
May 12, 2023

Material was very nice and sizing was great. Website was not that user friendly and order was delayed as they had a question on the order. The question had been answered on the order form.

Date of experience: May 12, 2023
California
1 review
0 helpful votes
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I am so happy with my fire pit and outdoor sectional covers. Ordering online was easy, they arrived quickly and the material is a thick, good quality. Price was fabulous - I'll be ordering all of my outdoor covers from them.

Date of experience: May 12, 2023
Idaho
1 review
0 helpful votes
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Custom tv cover
May 11, 2023

Easy website *****************************************

Date of experience: May 11, 2023
Florida
1 review
0 helpful votes
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Easy website to use with a Great Selection! They make almost any shape cushion cover!

Date of experience: May 11, 2023
Ohio
1 review
0 helpful votes
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Easy, timely, dependable, professional. Will purchase from this business again.

Date of experience: May 11, 2023
New Mexico
2 reviews
0 helpful votes
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Easy-to-use and good quality
May 11, 2023

I made my best guess of the size with the help of a tape measure. It was real easy to order and I received it quick enough.

Date of experience: May 11, 2023
Georgia
1 review
0 helpful votes
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Outdoor Kitchen Cover
May 11, 2023

Very easy to send dimensions and cover fit well when it was received.

Date of experience: May 11, 2023
Massachusetts
1 review
0 helpful votes
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Love them...but
May 11, 2023

As usual very satisfied with the quality and value I get from Covers & All. ( I have purchased multiple items and have not found comparable elsewhere). My one issue with this particular purchase is I am unable to zip completly closed due to the top and bottom cushions being attached (see image) which i did detail in my ordering instructions. Hopefully, will not be an issue long term

Date of experience: May 11, 2023
Colorado
1 review
0 helpful votes
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Best covers!
May 11, 2023

They are perfectly made and extremely durable! Using for my restaurant outdoor dining coverage.

Date of experience: May 11, 2023
Colorado
1 review
0 helpful votes
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Umbrella Cover
June 10, 2023

Worthwhile experience. Feedback loop included. Nice material

Date of experience: May 11, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi, thank you for taking the time to acknowledge our efforts. Your appreciation tells us we are doing something right and encourages us to keep offering the right options, products, and services. However, we do acknowledge that there is always a scope for improvement, we request you to share your ideas and write us at [email protected] which help us to improve our rating and make the customer experience better.

Georgia
1 review
0 helpful votes
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Great fit and very nice fabric
May 11, 2023

The site makes it very easy to order exactly what I wanted. It included things I had not thought about prior to placing my order (zipper location, zipper coverage, ties etc). Made the product so much better and made sure I truly thought through my order and got what I wanted

Date of experience: May 11, 2023
Hawaii
1 review
0 helpful votes
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Patio Dining Set Cover
May 10, 2023

The cover we received was obviously very well-made and will serve its intended purpose of protecting our patio dining set from the elements. However, I wish the design took into account that the shape of a furniture set such as this one is not a perfect rectangle, but rather more of an octagon. The result is that the cover is much too loose at the corners of the table and a bit unwieldy to deal with.

Date of experience: May 10, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Paul, thank you for sharing the feedback and we apologize for the hassle that this has caused. We have emailed you to resolve the issue and we are awaiting your response. Kindly reply to us so that we can solve this with best outcome. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We hope that we can always make you happy with our service and easy process. We look forward to delighting you again with your next order!

Georgia
1 review
0 helpful votes
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This cover is awesome! I put in the exact measurements of my CampChef and the cover fits perfectly. I opted for the best material and graphic on top. Well worth the additional cost as it feels very very sturdy. The grommets on the bottom are very strong and hold up to the winds on my deck.

Date of experience: May 10, 2023
Ohio
1 review
0 helpful votes
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First time experience
May 10, 2023

After receiving my covers, I'm actually very happy with the quality of my purchase.

Date of experience: May 10, 2023
New Jersey
1 review
0 helpful votes
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Cushion covers
May 10, 2023

Absolutely wonderful! The covers not only fit perfectly, they match the blue in my orher cushions exactly. When the company wasn't sure on something they reached out and after I gave them the answer I had my covers in no time!

Date of experience: May 10, 2023
Oklahoma
1 review
0 helpful votes
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Fit well and I like look better than original. Quality seems good and only time will tell on durability.

Date of experience: May 10, 2023
Arizona
1 review
0 helpful votes
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Great Quality
May 10, 2023

Ordering was easy with clear instructions on how to measure for my custom built in barbecue cover. Arrived when promised. Fits great!

Date of experience: May 9, 2023