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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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It fits so perfect I almost like how the furniture looks with the cover on as much as I do with it off!
Great quality, fair price, fast delivery, nice appreciation, and responsive customer service. What's not to like!?!.
Easy to use website, fast order to delivery and great product. I'm a repeat customer and highly recommend
Easy to use custom configurator. This is my 2nd purchase from Cover&all
I was concerned that the measurements that I took, although accurate, would not come out right but I was wrong. Couldn't be happier. The color is a little lighter than I'd like but they are absolutely perfect.
I had been searching for a cover that would fit my huge handmade bistro table, thankfully I found Covers & All. Not only does it fit, but it's not an eyesore, it looks really nice! People have been asking where I got it, C&A can expect more business!
2 of the 3 custom shade sails ordered were fine, but the third had a large bow in it making it unusable for the space. I will be ordering a replacement.
Ordered cover arrived and did not fit. Half a dozen calls and two emails including requested photos have still gone unanswered after four weeks. This is a NO STAR review!
When placing my order I mistakingly ordered the wrong color. After a call the the customer service they corrected my order. They made the process very easy.
Hello I have an Ooni Karu 16 with 2 large Ooni tables and your company was the best with getting the measurements for the special order cover. Special thanks to the Gentleman that helped me with the measurements and order
Awesome in every way! The product itself, the customer service and the delivery time. Perfect! I only wish that I would have found this company sooner. So much more cost effective than replacing all of our outdoor cushions. Will definitely order again :)
Extremely happy with this heavy weatherproof cover. We had it made to custom fit the patio furniture. Received quickly and fit perfectly! Price was very reasonable! Highly recommend.
These covers are the best around.
Superior quality. Customer service is great.
I ordered a custom cover for my ping pong table online. Everything seemed fairly straight forward except one strange measurement requested. In addition to a total width of the table, it requested a curvature width with an image that suggested measuring length between the legs of the table.
No follow up was made following the order. Just shipment of the product. Unfortunately, the length of the cover was cut to the curvature length, making the cover 14in too short. So bummed.
I reached out to CoversandAll and received a series of responses that read like AI answers. Absolutely no effort to remedy the problem other than to tell me why I was wrong, why they are not at fault, and that they would be happy to offer me 15% off another $380 cover. None of the responses addressed the misleading image or how it would work for anyone supplying measurements online using it as a guide. I am guessing I am not the first with this issue.
This company is perfect example of good idea that fails with automated execution. Be very careful using them. Their order structure is not intuitive, is at times deceptive, and is lacking any post-order follow up to confirm dimensions. This would be OK except their products are pretty expensive. So mistakes are very costly.
I would strongly recommend using a local company that has quality controls in place and can handle their mistakes well.
Hello, Don. We apologize for the inconvenience you experienced with your order from Covers & All. We have noticed that you are not satisfied with the product you received and would like to clarify the issue for you.
The item you ordered is a rectangular table with rounded curvature on the left and right sides. We want to emphasize that in cases like this, the curvature width value is measured along the curve. The curvature width may differ from the total width of the table since it takes into account the edges' curves. Therefore, it is important to provide accurate measurements when ordering to ensure that the cover fits perfectly.
Based on the photos you provided, it appears that the table you received has sharp corners, which is not in line with the order you placed. We understand that you may have had a different perception of this issue since the curvature measure is 3/4. We would have provided measurements according to that.
Please note that the cover measurements need to be taken from the far center to the far center width for the entire table width. If you measure seam to seam corners, you will only get 94 inches. However, even if the measurements are correct according to the order, the cover was never going to fit due to the product's different design than the cover you purchased.
We acknowledge that there was a miscommunication regarding the images received on our drive and are requesting information again in a few days. We apologize for any confusion caused by this incident.
We have responded to your email complaint with the best possible solution and would appreciate your feedback on how to proceed further.
Overall, the customization is a little tedious. I probably went back and forth 4 or 5 times before settling on the custom measurements. One thing I would suggest is a consideration for the height measurement. Is the desire to have a cover that touches the floor level or is it better to raise the bottom hem a fraction of an inch to keep it off the floor? I have not pulled the drawstring yet, which might raise the hem a bit. Although tedious, "negotiation" is necessary to get the manufacturing correct. It is worth the effort to make sure the covers will work properly. I am delighted with the product and it certainly makes my deck much more attractive after replacing the old, flimsy, and "shredded" covers I had. (I will now have to stain the deck to keep up the overall upgraded appearance.)
Website very user friendly. Prompt response and delivery. Cushion and covers is beautiful and fits perfectly!
Easy checkout process and fits perfectly. Would recommend and buy again if we ever have a similar need.
Material was very nice and sizing was great. Website was not that user friendly and order was delayed as they had a question on the order. The question had been answered on the order form.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Derek, We sincerely apologize for the inconvenience you've experienced with your cover not fitting properly, as well as the lack of assistance you received from our customer service via phone calls and emails. Our aim is to provide exceptional service and ensure a positive customer experience, and we deeply regret falling short in your case. After reviewing the photos you provided, we have identified that the back width measurement you provided was taken as straight, whereas we actually required it to be measured as curved. We have noticed that you have already been in contact with one of our specialists, and we are committed to working with you to find a resolution as quickly as possible.