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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,088
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,449 reviews

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Pennsylvania
1 review
0 helpful votes
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Patio furniture looks like new!
May 22, 2023
Updated review

Covers are high quality, look very nice against our eucalyptus wooden patio furniture, and fit well. The construction seems sturdy. The online ordering was fairly straightforward, and the measuring guide is helpful as is the ability to add photos and comments.

Date of experience: May 22, 2023

Measuring guide is helpful as is the ability to add...
April 21, 2023
Previous review

Measuring guide is helpful as is the ability to add photos and comments.

Date of experience: April 20, 2023
Iowa
1 review
0 helpful votes
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Outside open fireplace grill.
May 22, 2023

Communication was excellent and product is in good shape upon arrival! Very happy with the service and product. I will certainly be ordering additional covers for my other outdoor needs!

Date of experience: May 22, 2023
California
1 review
0 helpful votes
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Great covers
June 20, 2023

The rectangular cover for my first order was a different type than I expected - no zipper, and the bottom was open. It was unclear that I had ordered the wrong one.

Date of experience: May 21, 2023
Veeni M. Covers & All USA Rep
over a year old

Hi Karen, we are sorry to note your disappointment. For the cushion cover, we have listed different product category on the website. Please find the below link for your reference. https://www.coversandall.com/cushion-pillow-covers/outdoor-cushion-covers-sc Unfortunately, you have ordered the custom cover (which is mainly to cover the machinery and furniture), instead of the cushion cover. We have manufactured the cover same as per the received order details. If you have any other concerns, please feel free to contact our customer support team via call or chat. They will be more than happy to assist you with the same.

Washington
2 reviews
1 helpful vote
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End tables covers
May 21, 2023

Easy to order the product very easy to order the covers

Date of experience: May 21, 2023
Michigan
1 review
0 helpful votes
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Bench cover
May 21, 2023

Really easy to deal with, cover is well made and fits the bench seat perfectly.

Date of experience: May 21, 2023
New Hampshire
1 review
0 helpful votes
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LOVE Covers & All
May 21, 2023
Updated review

Once again…we love Covers&all. Great products, great pricing and easy to order! Do not hesitate ordering from this company. We have ordered patio furniture covers, and 2 sets of sun shade sails plus hardware. Could not be more pleased with the quality. So glad we found this company.

Date of experience: May 21, 2023

The customer service and the Custom Patio Furniture...
May 24, 2021
Previous review

The customer service and the Custom Patio Furniture covers are better than expected. We are so PLEASED! We will no longer have to bring in the cushions from the furniture in anticipation of rain... makes using the patio so much more enjoyable. I will definitely order from Covers & All again... highly recommend them!

Date of experience: May 24, 2021
Illinois
1 review
0 helpful votes
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Gods customer service
May 20, 2023

I chatted with multiple staff members who were very helpful.

Date of experience: May 20, 2023
Texas
1 review
0 helpful votes
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Outdoor kitchen cover
May 20, 2023

Very professional. Good feedback during the process

Date of experience: May 20, 2023
Pennsylvania
1 review
0 helpful votes
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Good
May 19, 2023

Good custom cover, designers were thorough in getting correct measurements and fit

Date of experience: May 19, 2023
New Mexico
1 review
0 helpful votes
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I purchased a custom cover on May 5th and paid for priority shipping. Expected arrival date was May 16th. That seemed really late, but oh well...

It is now May 19th. The item appears to be in Italy right now, a full 5,450 miles away from me. FedEx does not deliver on weekends where I live (yes, I know they say they do weekend delivery, but for some reason not to my town). As such, this package will not arrive until May 22 at the earliest. That is 17 days after I ordered and a week later than the expected delivery date. Unacceptable.

Date of experience: May 18, 2023
Veeni M. Covers & All USA Rep
over a year old

Hi, we are sorry to note your disappointment in regard to the delivery. We always look forward to delivering the product on time. This is very unfortunate that you have faced an issue. Upon checking the order tracking details, the product has been delivered to you on 19th May which is one day after the actual delivery date. However, as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. If you have any other concerns, please feel free to contact our customer support team via call or chat.

California
1 review
0 helpful votes
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Order process smooth, coupon submission a little confusing at first.

Date of experience: May 18, 2023
New York
1 review
0 helpful votes
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Very satisfied
May 18, 2023

Everything appeared to be very user friendly, hopefully I will be satisfied with my order.

Date of experience: May 18, 2023
New York
1 review
0 helpful votes
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Great seat covers
May 18, 2023

Easiest ever! Purchased to protect seat from dog. The covers were exactly to the measurements I gave and the covers fit amazingly!

Date of experience: May 18, 2023
Massachusetts
1 review
0 helpful votes
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Excellent experience
May 17, 2023

Wonderful experience; good pricing, on time delivery

Date of experience: May 17, 2023
Illinois
1 review
0 helpful votes
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Quality work
May 17, 2023

Very simple to purchase with many options to use for payment.

Date of experience: May 17, 2023
Colorado
1 review
0 helpful votes
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It fits so perfect I almost like how the furniture looks with the cover on as much as I do with it off!

Date of experience: May 17, 2023
Kansas
1 review
0 helpful votes
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Best Covers on the Market!
May 17, 2023

Great quality, fair price, fast delivery, nice appreciation, and responsive customer service. What's not to like!?!.

Date of experience: May 17, 2023
Connecticut
2 reviews
0 helpful votes
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Repeat customer
May 17, 2023
Updated review

Easy to use website, fast order to delivery and great product. I'm a repeat customer and highly recommend

Date of experience: May 16, 2023

Easy to use custom configurator
January 7, 2022
Previous review

Easy to use custom configurator. This is my 2nd purchase from Cover&all

Date of experience: January 7, 2022

Easy to use
August 18, 2021
Previous review

Easy to use. Simple checkout

Date of experience: August 18, 2021
New York
1 review
0 helpful votes
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I was concerned that the measurements that I took, although accurate, would not come out right but I was wrong. Couldn't be happier. The color is a little lighter than I'd like but they are absolutely perfect.

Date of experience: May 16, 2023
Georgia
4 reviews
35 helpful votes
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Easy ordering
May 15, 2023

Very easy website with easy instructions for ordering custom sizes.

Date of experience: May 15, 2023