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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I chatted with multiple staff members who were very helpful.
I purchased a custom cover on May 5th and paid for priority shipping. Expected arrival date was May 16th. That seemed really late, but oh well...
It is now May 19th. The item appears to be in Italy right now, a full 5,450 miles away from me. FedEx does not deliver on weekends where I live (yes, I know they say they do weekend delivery, but for some reason not to my town). As such, this package will not arrive until May 22 at the earliest. That is 17 days after I ordered and a week later than the expected delivery date. Unacceptable.
Order process smooth, coupon submission a little confusing at first.
Everything appeared to be very user friendly, hopefully I will be satisfied with my order.
Easiest ever! Purchased to protect seat from dog. The covers were exactly to the measurements I gave and the covers fit amazingly!
Wonderful experience; good pricing, on time delivery
It fits so perfect I almost like how the furniture looks with the cover on as much as I do with it off!
Great quality, fair price, fast delivery, nice appreciation, and responsive customer service. What's not to like!?!.
Easy to use website, fast order to delivery and great product. I'm a repeat customer and highly recommend
Easy to use custom configurator. This is my 2nd purchase from Cover&all
I was concerned that the measurements that I took, although accurate, would not come out right but I was wrong. Couldn't be happier. The color is a little lighter than I'd like but they are absolutely perfect.
I had been searching for a cover that would fit my huge handmade bistro table, thankfully I found Covers & All. Not only does it fit, but it's not an eyesore, it looks really nice! People have been asking where I got it, C&A can expect more business!
2 of the 3 custom shade sails ordered were fine, but the third had a large bow in it making it unusable for the space. I will be ordering a replacement.
Ordered cover arrived and did not fit. Half a dozen calls and two emails including requested photos have still gone unanswered after four weeks. This is a NO STAR review!
Dear Derek, We sincerely apologize for the inconvenience you've experienced with your cover not fitting properly, as well as the lack of assistance you received from our customer service via phone calls and emails. Our aim is to provide exceptional service and ensure a positive customer experience, and we deeply regret falling short in your case. After reviewing the photos you provided, we have identified that the back width measurement you provided was taken as straight, whereas we actually required it to be measured as curved. We have noticed that you have already been in contact with one of our specialists, and we are committed to working with you to find a resolution as quickly as possible.
When placing my order I mistakingly ordered the wrong color. After a call the the customer service they corrected my order. They made the process very easy.
Hello I have an Ooni Karu 16 with 2 large Ooni tables and your company was the best with getting the measurements for the special order cover. Special thanks to the Gentleman that helped me with the measurements and order
Awesome in every way! The product itself, the customer service and the delivery time. Perfect! I only wish that I would have found this company sooner. So much more cost effective than replacing all of our outdoor cushions. Will definitely order again :)
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, we are sorry to note your disappointment in regard to the delivery. We always look forward to delivering the product on time. This is very unfortunate that you have faced an issue. Upon checking the order tracking details, the product has been delivered to you on 19th May which is one day after the actual delivery date. However, as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. If you have any other concerns, please feel free to contact our customer support team via call or chat.