On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Great covers at a great price! Will order again for sure
Took a while to receive this, but not surprising considering, considering they are custom made
We found your store online and it was so easy to order the cover for our generator. No ISSUES what so ever!
If we ever need another cover, we will definitely use Covers & All again.
Good measurement diagrams and explanations; the table cover for my oval patio table with an umbrella hole is excellent quality.
We ordered a cover to fit our outdoor swamp cooler. Delivery was quick and we are very satisfied!
I ordered chair covers for a new set of outdoor furniture. I have ordered from Covers & All before and am just as satisfied this time with the quality and accuracy of the product.
Covers are easy to instal. Look really nice and more importantly, protects my leather seats from my dog who rides in my car all the time.
The process of ordering and measuring was very user-friendly. I was worried about the quality of the material but it is VERY nice. I chose the beige cover-rite material in Design 8 for my L-shaped couch with a split zipper and grommets. It is perfect weight, easy to take on and off, and looks great.
The cover is perfect! And, we've recommended your products to friends! Thank you!
I've bought custom furniture covers and now replacement custom cushion and pillow covers. Covers & All have been really great to work with and all the custom sized products I've bought have fit perfectly! I will be buying more soon.
Great & easy. Dealt with Covers & all before. Never a problem. Very satisfied!
Excellent product with great phone support
I ordered a round fire pit cover and it's great! Worked great in the last 2 rain storms and it's easy to put on.
My other round cover was slightly different and customer service was great about all the measurements. But when I got it I don't think it had any special fittings! Plus it doesn't fit. I felt if they just left it alone like my first one it would have worked.
Very sturdy product that should hold up for years to come and is still light enough for my 6 year old to take on and off himself when he wants to play in his sandbox. The measurements were slightly off by a quarter to half inch from what was requested but good enough to work and fit. It was a bit of a complex fit too, so I'm just happy to find a place that would provide a custom cut.
It was very nice how they called to double check the measurements before making my cover for my outdoor furniture.
Great quality, heavy duty covers that were received in a timely manner (for custom).
High quality covers but they are so snug it takes two of us to put them on or off. I followed the instructions for measuring exactly.
I've order many different outdoor covers over the years and after ordering two different custom covers, I have found the perfect company to create what I need!
Fit well, sturdy fabric and well made.
I thought that they were off white on line but are very white.
Took a while to receive them but very happy with them.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Greg, We truly regret the inconvenience you have experienced.Thank you for taking the time to reach out to us. While we have made every effort to improve the services, we are aware that there is still space for improvement. We do our best to help every customer as soon as they contact us, however, we are sorry that you didn't get the assistance at first instance. Our priority is to deliver prompt and efficient service along with trustable products. We certainly understand the importance of providing courteous service to our customers. Due to some unforeseen circumstances and unexpectedly high volume, we were unable to answer you promptly. Please be assured that we are working on this and resolve the issue at the earliest. We have shared your feedback with the appropriate team in order to provide a better experience in the future. We are glad to check that the order has been delivered to you and we hope you are satisfied with the same.Your patience is appreciated.