Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
From ordering, to being updated on progress of delivery and delivery itself, I was very pleased.
I have covers now for all my patio. They are sturdy.
Delivery takes a LONG time!
I have order from this company before and the covers have been great. Very durable.
Fit over my old cushion perfectly. Happy with my order.
The package arrived very compact and the product had many creases. I immediately unpacked it & placed it on my table. No creases came out even after 2/3 weeks in the sun. I'm working now to get it replaced.
Covers take some time and effort to slip on and take off from the sofas a little on the tight side
Hi Samia, we are sorry for the inconvenience cuased to you. We at Covers&All always look forward to offering the customized product same as per the customer's requirements. Upon checking the details, we have manufactured the cover same as per the approved mock-up dimensions with the standard leeway as mentioned on the website. If you have any concerns, please feel free to contact at [email protected].
After being completely satisfied on a small order I previously ordered, I decided to order a much larger cover for my newly purchased outdoor seating sectional. After communicating back and forth a few times on proper measurements, my cover was made and delivered in a timely fashion. I was extremely impressed with the quality and fit of this cover. Worth every cent spent! Thank you
My custom cover came exactly as I requested and it fit perfectly. The quality was very good. This was my first experience with this company and I was very impressed. I will definitely use them again.
Everything came beautifully. Fits great and protects. Heavy duty!
This site was easy to order from, and the order came quickly and customized to perfection. The cover is great quality and perfect for what we ordered- made a very hard to find fit a wonderful match. Recommend this company highly based on our experience.
Beyond perfect, color, size, very well made and exactly what I ordered.
Very good quality and fit well and would recommend aor any outdoor furniture
I submitted measurements for my outdoor TV using menus on the Covers&all website. Then representatives emailed me to ask for precise measurements. I am grateful to Covers&all for their comment to excellence because my cover is a perfect fit.
The ordering process was very easy. Did not realize shipping would take as long as it did however. Overall very satisfied
Very satisfied with my purchase. Well worth the money.
I ordered covers for two cushions, one for the golf cart and one for the car seat, and they fit great over the foam I purchased and have nice zippers so that I can wash to covers occasionally. Very pleased!
Seemingly no restrictions for coverage needs. Covers arrived in good condition. Note that they don't come labeled, so if you have multiple covers of the same size, you might have to do some trial and error.
Answer: Hi Jody, Thank you for showing interest in our products.​ The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.


Hi Daniel, thank you for your time and feedback. We are sorry for the hassle that this may have caused. Our escalation team has replied to your email, kindly reply to us so that we can give you the best outcome. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!