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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,066
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,451 reviews

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Texas
1 review
0 helpful votes
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The covers seem to be nice quality. It was very difficult to contact customer service via the website.

Date of experience: July 1, 2023
Georgia
1 review
0 helpful votes
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Excellent experience
July 1, 2023

From ordering, to being updated on progress of delivery and delivery itself, I was very pleased.

Date of experience: July 1, 2023
California
1 review
0 helpful votes
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Good but slow
July 1, 2023

I have covers now for all my patio. They are sturdy.
Delivery takes a LONG time!

Date of experience: July 1, 2023
Washington
1 review
0 helpful votes
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Worth the price!
July 1, 2023

I have order from this company before and the covers have been great. Very durable.

Date of experience: July 1, 2023
Florida
3 reviews
0 helpful votes
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Fit over my old cushion perfectly. Happy with my order.

Date of experience: July 1, 2023
Oregon
2 reviews
0 helpful votes
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Many creases in the product when it arrived.
July 31, 2023
Updated review

The package arrived very compact and the product had many creases. I immediately unpacked it & placed it on my table. No creases came out even after 2/3 weeks in the sun. I'm working now to get it replaced.

Date of experience: July 1, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Daniel, thank you for your time and feedback. We are sorry for the hassle that this may have caused. Our escalation team has replied to your email, kindly reply to us so that we can give you the best outcome. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!


Good thanks
May 29, 2023
Previous review

Good thanks

Date of experience: May 29, 2023
Minnesota
1 review
0 helpful votes
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Great!
July 1, 2023

Just what I needed for my fire pit column, nice and heavy duty and I know will last a long time!

Date of experience: July 1, 2023
Virginia
1 review
0 helpful votes
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Covers take some time and effort to slip on and take off from the sofas a little on the tight side

Date of experience: July 1, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Samia, we are sorry for the inconvenience cuased to you. We at Covers&All always look forward to offering the customized product same as per the customer's requirements. Upon checking the details, we have manufactured the cover same as per the approved mock-up dimensions with the standard leeway as mentioned on the website. If you have any concerns, please feel free to contact at [email protected].

New York
1 review
0 helpful votes
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Beautiful product!
July 1, 2023

After being completely satisfied on a small order I previously ordered, I decided to order a much larger cover for my newly purchased outdoor seating sectional. After communicating back and forth a few times on proper measurements, my cover was made and delivered in a timely fashion. I was extremely impressed with the quality and fit of this cover. Worth every cent spent! Thank you

Date of experience: July 1, 2023
Washington
1 review
0 helpful votes
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Custom cover fit perfectly.
July 1, 2023

My custom cover came exactly as I requested and it fit perfectly. The quality was very good. This was my first experience with this company and I was very impressed. I will definitely use them again.

Date of experience: July 1, 2023
Virginia
2 reviews
0 helpful votes
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Everything came beautifully. Fits great and protects. Heavy duty!

Date of experience: July 1, 2023
Iowa
1 review
0 helpful votes
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Perfect!
July 1, 2023

This site was easy to order from, and the order came quickly and customized to perfection. The cover is great quality and perfect for what we ordered- made a very hard to find fit a wonderful match. Recommend this company highly based on our experience.

Date of experience: July 1, 2023
Florida
1 review
0 helpful votes
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Cushion Covers and inserts
July 1, 2023

Beyond perfect, color, size, very well made and exactly what I ordered.

Date of experience: July 1, 2023
Texas
1 review
0 helpful votes
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Outside Patio Furniture Covers
July 1, 2023

Very good quality and fit well and would recommend aor any outdoor furniture

Date of experience: July 1, 2023
District of Columbia
1 review
0 helpful votes
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Perfect fit
July 1, 2023

I submitted measurements for my outdoor TV using menus on the Covers&all website. Then representatives emailed me to ask for precise measurements. I am grateful to Covers&all for their comment to excellence because my cover is a perfect fit.

Date of experience: July 1, 2023
Michigan
1 review
0 helpful votes
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Easy Peasy
July 1, 2023

The ordering process was very easy. Did not realize shipping would take as long as it did however. Overall very satisfied

Date of experience: July 1, 2023
North Carolina
1 review
0 helpful votes
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Great Quality
July 1, 2023

Very satisfied with my purchase. Well worth the money.

Date of experience: July 1, 2023
Florida
1 review
0 helpful votes
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Amazing
July 1, 2023

Easy to purchase followed all directions worth the wait which wasnt long fit perfect following their instructions

Date of experience: July 1, 2023
South Carolina
1 review
0 helpful votes
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Great product!
July 1, 2023

I ordered covers for two cushions, one for the golf cart and one for the car seat, and they fit great over the foam I purchased and have nice zippers so that I can wash to covers occasionally. Very pleased!

Date of experience: July 1, 2023
Colorado
1 review
0 helpful votes
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Great customization and quality
July 1, 2023

Seemingly no restrictions for coverage needs. Covers arrived in good condition. Note that they don't come labeled, so if you have multiple covers of the same size, you might have to do some trial and error.

Date of experience: July 1, 2023