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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Arkansas
1 review
0 helpful votes
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Great experience
July 1, 2023

Products were exactly what I ordered, perfect size and color. Great product and price.

Date of experience: July 1, 2023
Maryland
1 review
0 helpful votes
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Great Patio Furniture Covers
July 1, 2023

Very well made custom fitted covers for our patio chairs, firepit, and grill. Absolutely waterproof with great ventilation.

Date of experience: July 1, 2023
Rhode Island
1 review
0 helpful votes
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They sent me the wrong item, doesn't resemble what I ordered at all. I'm having to jumps through hoops to get a refund. Customer service keeps saying a certain department handles these types of requests and they never call me back. Still haven't gotten a refund or a new item. It's been over a week. Spend your money elsewhere.

Date of experience: July 1, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Jeremy, We truly regret the inconvenience you have experienced. We appreciate you taking the time to get in touch with us. To ensure that you receive the right product, we conduct quality check on every product but sometimes the error may remain unnoticed. We do our best to help every customer as soon as they contact us,however, we are sorry that you didn't get the assistance at first instance. Due to unforeseen circumstances and unexpectedly high volume, we were unable to answer your emails promptly. Please be assured that we are working on this and resolve the issue at the earliest. We have shared your feedback with the appropriate team in order to provide a better experience in the future. We have notified the relevant team, and they will get in touch with you as soon as possible for the best possible resolution, so, we will really appreciate it if you could respond to the email once you receive it. Your patience is appreciated.

New York
1 review
0 helpful votes
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Screen
July 1, 2023

My phone call wasn't answered for quite some time but overall my experience was positive

Date of experience: July 1, 2023
New Hampshire
1 review
0 helpful votes
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Great Products, Great Company!
July 1, 2023

We are so happy with our purchases from Covers & All. Ordered a custom table cover with umbrella hole, and standard-sized covers for chairs. The quality of the materials surpassed our expectations and the sizes fit perfectly. They gather at the bottom to cover completely. The cushions on the furniture stay completely dry underneath. We highly recommend this company and would order from them again. Items also arrived quickly.

Date of experience: July 1, 2023
Illinois
1 review
0 helpful votes
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Thick covers
July 1, 2023

The covers are very thick and heavy. They are a little cumbersome to put on, however they do stay on in high wind and they do keep rain, bird droppings, and all off my furniture. I thought the weight would have been more like the weight and texture of my Weber grill cover. These are more for winter storage if keeping outside. A little too heavy for taking on and off for summer time usage. Perfect for longer period of time storage. Overall I'm happy with them.

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Date of experience: July 1, 2023
Wisconsin
1 review
0 helpful votes
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Great company
July 1, 2023

Highly recommend this company. Made unique sized covers for me and were very precise with the measurements.

Date of experience: July 1, 2023
North Carolina
1 review
0 helpful votes
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Built in grill cover
July 1, 2023

Cover works well. Material it is made out of is a bit heavy, not as manageable as my Green Egg Grill cover. That material is lighter, thinner and easier to work with

Date of experience: July 1, 2023
Michigan
1 review
0 helpful votes
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Specialized Fire Pit Cover
July 1, 2023

The fit was perfect and the quantity of my cover is exactly what I paid for. I will buy from here again

Date of experience: July 1, 2023
North Carolina
2 reviews
0 helpful votes
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Everything went well. Good quality product that fits perfectly. Transformed my old cushions!

Date of experience: July 1, 2023
Florida
1 review
0 helpful votes
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Love Covers & All
July 1, 2023

I've used you in the past for outdoor cushions that I could not find the right size. You saved me sooo much money to cover the old cushions instead of buying new ones. This order is for some boat seat covers as the boat covers are ridiculously priced on boat sights. Thank you!

Date of experience: July 1, 2023
Texas
1 review
0 helpful votes
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Great Product Great Price
July 1, 2023

I can always really on Covers and All to deliver just what I need. The quality of the materials and construction is top notch. And there is no way I can beat the prices.

Date of experience: July 1, 2023
Greece
1 review
0 helpful votes
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Perfect fit
July 1, 2023
Updated review

No customer help over the phone terrible::it was easy

Date of experience: July 1, 2023

No customer help over the phone terrible::
June 18, 2023
Previous review

No customer help over the phone terrible::

Date of experience: May 19, 2023
Delaware
1 review
0 helpful votes
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Nice quality
July 1, 2023

The designers did a great job creating a cover for my odd shaped, curved on one side, cushion. The construction quality is great.

Date of experience: July 1, 2023
California
1 review
0 helpful votes
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Great well fitted covers!
July 1, 2023

Covers arrived quite quickly and feel sturdy and fit great! Thank you!

Date of experience: July 1, 2023
California
1 review
0 helpful votes
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I wish ordering/measuring was an easier with more support but I provided very precise measurements. The resulting cover is a bit baggy with the 2-3" leeway. It does the trick, and better too big than too small, but I do wish it was a snugger fit. I added the zipper but it's pointless because the cover fits on without even needing to zip or unzip. Also, instead of the seems being reverse stiched tight, they are basic stiched with some sort of plastic strip for weather resistance, but it seems a bit flimsy. I'm dubious it will last very long. Still, for price and speed, I'm happy enough

Date of experience: July 1, 2023
Canada
1 review
0 helpful votes
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OK
July 1, 2023

Very satisfied with this company. Nice experience.

Date of experience: July 1, 2023
Tennessee
1 review
0 helpful votes
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Great covers!
July 1, 2023

I measured my cushions and received great custom covers! High quality, easy to clean and in a timely manner! Thanks

Date of experience: July 1, 2023
Illinois
1 review
0 helpful votes
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Replacement covers
July 1, 2023

Measured existing cushions. Entered information in the website. Order placed. Cushions arrived. Perfect fit.

Date of experience: July 1, 2023
Ohio
1 review
0 helpful votes
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Patio fireplace cover
July 1, 2023

Service was great, The weight of the fabric was good. I ordered the elastic at the bottom which makes it harder to get on. Next time I would order the draw string. Once on it fits very nicely.

Date of experience: July 1, 2023