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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Excellent quality at a great cost. Very well constructed. Changed the entire look of my patio set!
Wonderful product
Fit perfect over our fire pit
Quality great
Item came in as ordered, the only issue was no email confirmation of y order or shipping information. I will probably order more items from them.
Be sure to know which type of material you are really choosing. I chose the wrong kind for my outdoor pillow covers. They were made with something that would cover a bbq. Even though they were made nicely I can't use them they are too hard.
The quality and craftsmanship of the covers are exceptional and I highly recommend them. However, it's virtually impossible to speak with a customer support representative. When you attempt to contact you have to first listen to automated instructions/prompts, and if you select to speak with a representative there is an inordinate and protracted wait time. Customer support provides inconsistent and conflicting information about order status. And there written requests for supplemental information is unclear and confusing. Once provided, there is no acknowledgement that the information is received and understood.
We placed our order for a cover that we are using on our pergola and our order arrived earlier then expected! The cover is great quality and it's meeting and exceeding our expectations.
I ordered 15 custom covers for my patio furniture. I sent the measurements along with a pictures of the old ripped covers that my mother made me. The designer contacted me to confirm the specifications and I'm so glad they did. I put the wrong location for the zipper on my order and I didn't think to change the location of the makeshift stitching I currently had. If they didn't send a mock-up drawing of my original specifications I would not have been able to get the perfect custom covers. What I received are beautifully designed covers that fit perfectly. They look like they cost way more than I spent! I would definitely purchase again from this company in the future.
Had a cover made for our gas firepit to our specifications. The quality is excellent as is the communication from the company. Will definitely be ordering more.
It was custom made and fit like a glove, thank you.
We ordered a custom cover for a large uniquely shaped outdoor sectional. The designer contacted us multiple times for photos and to confirm many measurements. I was skeptical that it was going to fit very well but they far exceeded my expectations and the cover is excellent quality and fits perfectly in every area. I highly recommend Covers & All for even the most difficult custom orders.
Excellent product! Very easy to order and I am very satisfied!
Excellent email communication for measure confirmation, also received a drawing for approval. Amazing customer service.
I would have like to know this was made in India instead of Georgia. Everything was okay fit wise. Customs delays the orders.
Hi Emily, we are sorry to note your disappointment in regard to the delivery. The order was rush manufactured and shipped for on-time delivery, unfortunately, it got stuck in transit. We use top-quality shipping carriers; however, Covers&All has no control over 3rd party couriers' performance and is not responsible for any delay that arises from the couriers' shipping service. However, as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better.
Moreover, all our covers are manufactured in India and the same is mentioned on the website. We are glad to know that you are happy with the product received. We look forward to serving you again with your next order!
Love this cover for my sectional couch. Fits perfectly! Seems very sturdy. Ordering was easy. So much better that the covers we had bought at the furniture store. Recommend 100%!
Very satisfied with the quality of the replacement covers for my patio couch cushions. I appreciate a review that suggested three side zippers, makes getting the cushions into the covers much easier.
Very satisfied with overall product and support. Except having to put in more than 50 characters to give a positive review.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Mary, we sincerely apologize that our service does not meet your expectations. We always look forward to offering the fast and efficient service to every customer. However, in this instance, we failed, and we are extremely sorry for the same. As your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. We are glad to know that you are happy with the product received.