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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,065
shipping
342
quality
21,524
This company responds to reviews on average within 0 days

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51,451 reviews

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Tennessee
1 review
0 helpful votes
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I gave very accurate measurements per their request… All of the covers fit but some are extra long and extra extra wide. Not really sure they are custom but overall I'm happy with the results.

Date of experience: July 25, 2023
New Jersey
1 review
0 helpful votes
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Great Value!
July 25, 2023

I am very happy with the quality of my cover, it was better than I expected.

Date of experience: July 25, 2023
California
1 review
0 helpful votes
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Exactly as expected
July 25, 2023

Like the crystal clear vinyl, like the edging, like the thickness of the vinyl, very nice!

Date of experience: July 25, 2023
Colorado
1 review
0 helpful votes
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Perfect fit
July 25, 2023

I had a great experience with Covers & All. My family can't believe we got custom, durable and attractive patio cushion covers at such an affordable rate!

Date of experience: July 25, 2023
Florida
1 review
0 helpful votes
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Ordering is Easy!
July 25, 2023

The website is very user friendly and helps you understand the best way to measure the cover you need. Will definitely order again.

Date of experience: July 25, 2023
California
1 review
0 helpful votes
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Quality
July 25, 2023

I really like the quality of the material and the workmanship. Thank you

Date of experience: July 25, 2023
New York
1 review
0 helpful votes
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Very Happy with the with your materials - I have bought three custom pieces and I'm so happy with all of them. Firepit cover, Large sofa and a large chair. Thick durable material.

Date of experience: July 25, 2023
Michigan
4 reviews
4 helpful votes
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How Hard Can It Be?!
August 24, 2023

Let me start by saying, when the product arrives, whatever gets to you is a work of art.

After they did a beautiful oversized outdoor sofa cover for me, I was excited about the next two orders, a sleeve to encase a 7 foot tall fountain, a simple firepit cover.

What I got instead, a nicely-sewn dust cover for a table the size of one side of the fountain, and a stalled fire pit cover order.

Here is the chat string needed to finish the latter, which software glitches made impossible to order with a simple logo, described in the order comments. Holy mother of gawd...

Date of experience: July 25, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi, Norris. We're really sorry for any trouble or confusion you might be facing. We want to make sure we understand your query correctly, but it seems we're having a hard time doing so from this message.

To better assist you, could you please send us an email at [email protected] with more details about your concerns? Our team will do their best to address your query and provide you with a satisfactory solution.

Thank you for taking the time to rate your purchase. We value your feedback and are committed to ensuring your satisfaction.

California
1 review
0 helpful votes
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Highly recommended!
July 25, 2023

Ordering was easy and efficient. I love my custom made cushion and pillow covers! They are substantial, pretty and fit PERFECTLY. They were made and shipped quickly and I love how they look. This saved me so much money, because new cushion sets are SO expensive!

Date of experience: July 24, 2023
Maryland
1 review
0 helpful votes
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Xx
July 25, 2023

This form is too long. You have to be kidding me, it keeps asking me to type more. I liked the product but this is a bit much.

Date of experience: July 24, 2023
Texas
2 reviews
0 helpful votes
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Awesome fit!
July 24, 2023

Easy...love the way you can customize the measurements...the fit is perfect!

Date of experience: July 24, 2023
New York
1 review
0 helpful votes
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Grill island cover
July 24, 2023

I am very pleased with the cover overall. Quality workmanship and good design work.

Date of experience: July 24, 2023
Kansas
1 review
0 helpful votes
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First pit
July 24, 2023

Thank you for asking questions and taking time to make a cover to fit my fire pit.

Date of experience: July 24, 2023
North Carolina
1 review
0 helpful votes
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Very Pleased
July 24, 2023

Shipping took longer than expected especially since charge was applied to my bank account the day I ordered. Otherwise, pleased.

Date of experience: July 24, 2023
District of Columbia
1 review
0 helpful votes
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Fits well, works well
July 24, 2023

The experience was very good! The price is right, and providing all the dimensions really helps get a good fit.

Date of experience: July 23, 2023
Canada
1 review
0 helpful votes
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Solar Shade
July 23, 2023

Great high quality shade. The colour is great too.

One issue I had while shopping was finding the hardware for the shade on my mobile app.
Eventually, he hardware was found via my desktop app.

Great service and the shade fit perfectly. Thanks so much.

Date of experience: July 23, 2023
North Carolina
1 review
0 helpful votes
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Excellent!
July 23, 2023

I've ordered from you twice now, both amazing. Would use them again!

Date of experience: July 23, 2023
Oklahoma
2 reviews
0 helpful votes
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Porch swing mattress cover
July 23, 2023

Easy online ordering. Loved the ability to order a custom cover.

Date of experience: July 23, 2023
Minnesota
1 review
0 helpful votes
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Website made it easy to customize order, complete process for ordering covers.

Date of experience: July 23, 2023
Colorado
1 review
0 helpful votes
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Great Buy!
July 23, 2023

Communication was amazing...received the product in a short time! Was made exactly as we wanted. Will order again!

Date of experience: July 23, 2023