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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,062
shipping
342
quality
21,525
This company responds to reviews on average within 0 days

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51,451 reviews

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Colorado
1 review
0 helpful votes
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Excellent value
July 22, 2023

Covers arrived promptly and fit perfectly.
I was contacted via e mail by the person making the covers to clarify the design.
The fabric is great and the covers were very well priced. Couldn't be happier!

Date of experience: July 22, 2023
North Carolina
1 review
0 helpful votes
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Great service
July 22, 2023
Updated review

Calculating the final size was a bit challenging, but the chat help (Tia) was excellent.
The product came exactly on time, and works just as I hoped.

Date of experience: July 22, 2023

Calculating the final size was a bit challenging, but...
June 10, 2023
Previous review

Calculating the final size was a bit challenging, but the chat help (Tia) was excellent

Date of experience: June 10, 2023
Virginia
1 review
0 helpful votes
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Exactly what I wanted!
July 22, 2023

I recently purchased an outdoor custom cover from Covers & All and I must say, I was thoroughly impressed with the quality. I had been searching for replacement cushions without any luck, so I decided to give them a try. I am extremely glad that I did. The customer service I received was exceptional, with regular updates throughout the entire process. They even reached out to clarify a question about the product, ensuring that the cover would be made exactly to my specifications. The packaging arrived swiftly and was securely wrapped, guaranteeing that the item arrived undamaged. Overall, my experience with Covers & All was outstanding, and I am eagerly looking forward to my next purchase.

Date of experience: July 22, 2023
Texas
1 review
0 helpful votes
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Excellent
July 22, 2023

Excellent a product and service provided. Will use again if needed

Date of experience: July 22, 2023
Kentucky
1 review
0 helpful votes
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Great product. Easy ordering.
July 22, 2023

Ordering this product is very simple and easy. Great selection, quality material, quick delivery for a custom order. I highly recommend!

Date of experience: July 22, 2023
Colorado
1 review
0 helpful votes
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Easy to put on and take off, quality material. The team really cares about getting the right fit! We'll be ordering one for our grill and table too!

Date of experience: July 22, 2023
Pennsylvania
1 review
0 helpful votes
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Protecting the gazebo's TV.
July 22, 2023

Your product, service, and turnaround are the best one could ask for. I measured, as per your instructions, our cover arrived; a perfect fit. It's a durable, pliable fabric cover that will provide years of protection for our outdoor (in a covered gazebo) television. We have your covers on our Lloyd-Flanders outdoor furniture to protect the investment we made in this finely crafted outdoor furniture.

Thank you for your excettent service.

Mitch Young
Columbia, Pa.

Date of experience: July 22, 2023
California
1 review
0 helpful votes
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Good experience
July 22, 2023

This is the second time I'm buying from this vendor and the quality has been super. Very satisfied with it. Will shop here again in future.

Date of experience: July 22, 2023
California
1 review
0 helpful votes
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Perfect Fit
July 22, 2023

The cover arrived on time and fit our custom made bar perfectly.

Date of experience: July 22, 2023
California
1 review
0 helpful votes
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Custom cover
July 22, 2023

I received my custom refrigerator cover in a timely manner as as exactly as ordered. This is my third order and I have been very pleased with each order

Date of experience: July 22, 2023
Idaho
1 review
0 helpful votes
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Custom Dog Seat Cover
July 22, 2023

,We had a good experience with Covers and All. We ordered a dog seat cover for our RV. The bench seat is an unusual size and shape. We sent pictures and general measurements with the initial order. Covers and All sent several emails requesting clarification. It was easy to respond to these requests with additional photos and measurements. You could also track the conversation and progress through the link they sent. It took about 2 months from order to arrival but when it arrived it fit perfectly and is good quality. We are very happy with it!

Date of experience: July 22, 2023
California
1 review
0 helpful votes
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The cover was great but the build and shipping time was longer than expected. Nevertheless, I got a good cover that fit my needs.

Date of experience: July 22, 2023
District of Columbia
1 review
0 helpful votes
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Rocker
July 22, 2023

Website was easy to use and an accurate cover was created.

Date of experience: July 22, 2023
Illinois
1 review
0 helpful votes
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Great product!
July 22, 2023

I was a little hesitant at first about spending some good money on custom covers because what if I measured wrong?! But, the process was pretty easy, I just measured twice, and the product I received is REALLY nice! I would recommend the upgrade to the toughest material as it's heavy duty and it I know it will withstand the heat and humidity of MN summers plus the extreme cold of MN winters.

Date of experience: July 22, 2023
Canada
1 review
0 helpful votes
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Chair Covers
July 22, 2023

Excellent. So I'm sitting here mulling over my life when I am required to

Date of experience: July 22, 2023
Indiana
1 review
0 helpful votes
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Could not be better!
July 22, 2023

I needed a cover for my new Crate and Barrel double chaise lounge however read many negative reviews on the one that was suggested.
I found Covers and All and simply entered the measurements of my furniture. My cover arrived fast and I was pleasantly surprised by the fit, quality and look of it.
This is a high quality, buttery feel material, not too heavy for me to lift it up, easy clean and does an amazing job protecting the cushions from outside elements. I am purchasing from them again!

Date of experience: July 22, 2023
TC
1 review
0 helpful votes
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No hurry
August 21, 2023

I know they are custom made and so if you're not in a rush go ahead

Date of experience: July 22, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Rick, thank you for your feedback. We at Covers&All always work forward to offer products without compromising the quality of the material. We are glad to know that you liked the product quality. Moreover, the delivery will depend upon the shipping method you choose at the time of placing an order. However, as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. We look forward to serving you again with your next order!

Florida
1 review
0 helpful votes
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Perfect!
July 22, 2023

Perfect fitting and wonderful sewing went into these covers! Very professional!

Date of experience: July 22, 2023
Georgia
1 review
0 helpful votes
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Great product and great price
July 22, 2023

After receiving the swatches, we ordered cushion covers for an outdoor couch and two chairs (10 cushions total). We received the final product in a timely fashion and were extremely pleased with the quality and fit. We will definitely order again!

Date of experience: July 22, 2023
Oregon
1 review
0 helpful votes
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20% discount not really a discount
August 21, 2023

I was promised 20% off my first order, but that is not the case. You had a dollar limit like $50 on the discount, so I did not get 20% off my entire order. False advertising.

Date of experience: July 22, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Douglas, we are sorry to note your disappointment. However, it is standard for a discount offer to have applicable terms and the same is mentioned on the website offer page so customer can get an idea. Please find the offer link for your reference. https://www.coversandall.com/welcome-offer However, as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better.