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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Easy to measure and order! Measured my pool bot and ordered the cover and it fits perfectly!
So far we have ordered two different covers and they have been delivered exactly the way we ordered them. A perfect fit. Very happy with them..
The ordering process was easy, the price was very reasonable, and the quality seems as advertised
Instructions were not clear. Did not know till I received product that i needed to order hardware to get the correct size. Sail there fore was too big and unusable in my space
I ordered twice from this company and twice they sent wrong item and refused to return my money or send right item.first time they said they would give me a discount on second order, and they never did. Second order they send wrong size and color again and did want to send correct item or money. I did a
Hi Sergio, we regret the inconvenience this has caused you. Upon reviewing the details, we found your first order was placed for Cushion Rite fabric in Navy Blue color same as your recent order. We certainly understand this kind of error can happen anytime while ordering online. Also, we do not have black color available in any cushion cover fabrics. You may check the same from https://www.coversandall.com/cushion-pillow-covers/outdoor-cushion-covers/custom-outdoor-mattress-cover-p. Regrettably, we won't be able to assist you further in this regard. You can always check https://www.coversandall.com/coupons for the best applicable discounts.
Took a few rounds of measuring, but everything fits great! Does not blow off in the wind.
We ordered a cover for an outdoor table. After we placed the order, we realized on Cover-All's website there are discount codes. We called within 24 hours to have the discount code applied. We were told the product was already in production and no discount could or would be applied. Check discount codes prior to placing an order with this company!
Hi Toni, we regret the inconvenience this has caused you. We certainly understand your concern, however, all the coupon codes are to be applied while placing the order. In case of any issues, you can always reach out to our 24 X 7 call or chat helplines for instant assistance. Also, you can check the coupon codes from https://www.coversandall.com/coupons.
Recently received my custom grill cover and it is perfect! The design process worked well for the perfect fit in a very windy area in full sun. Customer representatives in India were easy to understand. The quality of the material is very good; thicker than previous covers. My previous covers of another brand were depleted by heat and ripped by the wind. Covers and All, thank you for taking the time to provide a good product!
This company is one you should stay away from. They assisted me with a custom measure, charged me an exorbant amount of money, and then shipped me a cover that was undersized by thirty percent and wasn't close to fitting. Then they ignored my emails for over a week, and then they accept no responsibility, say the cover is fine, even though it doesn't fit, and they refuse to do anything except offer a discount on my next order. Complete scam. Imagine paying hundreds of dollars for a cover to fit your patio accessory and then the company sends you a product that wouldn't fit a shoe box, and then they say "tough look" or product is fine. Total total rip off!
Hi Scott, we sincerely apologize for the inconvenience caused. Our priority is to deliver prompt and efficient service along with trustable products. We certainly understand the importance of providing courteous service to our clients and prompt assistance. Due to unforeseen circumstances and unexpectedly high volume, we were unable to answer your emails promptly.
We have sent an email to the email address linked with the order with all updates on how to proceed. We would appreciate it if you could respond to us in the same email and let us know how we should continue. Meanwhile, please do not hesitate to contact us via our phone or chat helplines, which are open 24 hours a day, seven days a week. We appreciate your time in reading this and doing business with us.
I ordered a full set last year to cover my screened in porch. It all worked perfect as I'm sure this order will do to same to block some wind on the lower half of my porch so my swamp cooler will work better. Thanks again. Stan Meeks
Great product! The material was very high quality and seems extremely durable. I would definitely recommend this product.
Ordered two covers and finished product exceeded my expectations! I will be ordering another and saving this website for the future.
The design staff were very helpful and meticulously questioned the dimensions to ensure a proper fit. The cover we received was perfect.
After three design calls, the fit at the back of the sofa is short because of the cushions. That should have been taken into consideration.
It seems material is some resin or something synthetic.
Hello Somesh,
Thank you for providing your feedback regarding the cover material and design. We apologize for any inconvenience you may have experienced.
According to our records, the cover you received was carefully handcrafted using the measurements and material, Cover Max (Both sides PVC-coated polyester), as specified in your order. We understand that the final craftsmanship may not perfectly match your product's dimensions, as we rely solely on the measurements and shape provided by you during the ordering process. We acknowledge that this can be challenging to anticipate until the cover is tried on the actual product.
To address the issue, we recommend using the cover with a cushion laid down on your couch, as this may prevent the cover from appearing too short. If you could kindly take photos of the cover in this arrangement and raise a ticket from your Covers & All account, our team of experts will be more than happy to assist you further in resolving the matter.
Once again, we sincerely apologize for any inconvenience caused and appreciate your understanding and cooperation.
Thank you,
Covers & All
Whilst product appeared of good quality, customer service is shocking. Front wheel advertised discount for first time customers ( doesn't work and when I contacted them to apply they refused), poorly packaged item. And when it arrieved, it was the wrong item. It was my error however due to the challenges at checkout I didn't realise my order had gone to manufacturers default settings. I requested to exchange or send back for refund and was refused. They said I could order an item again with 20% discount off which was further insult given that is the advertised offer for first customers in the first place. I would avoid this company as customer service is shocking
Dear Cheryl,
We sincerely apologize for the inconvenience caused. Upon careful review of our records, we acknowledge that a 20% discount was inadvertently omitted despite the product being non-standard. We take full responsibility for this oversight.
We understand that the default measurements set by the website resulted in a cover that does not fit properly. Please be informed that our covers are custom-made upon request, and thus, we are unable to accept returns for them.
However, your satisfaction remains our top priority. We have already reached out to you via email and provided the best solution available to address the issue. We kindly request that you consider accepting this resolution so that we can ensure your satisfaction.
Thank you for bringing this matter to our attention, and we value your continued support.
Best regards,
Covers & All
Easy to order custom covers and the details on the different covers is explicate. I was contacted a few times to confirm some dimensions for our loveseat and they did a fantastic job fitting the cover.
Great product, quality and price. Would buy again.
The only downside was the cushions were supposed to be delivered on June 16th. We left for vacation on the 19th and they still hadn't come. I got noticed that Fed Ex tried to deliver them but no one was home and took them back to the Fed Ex facility and would only keep them a week. So, I had to have my son (who's drivers license still has our address fortunately) go pick them up.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Mike,
We sincerely appreciate your valuable feedback. Ensuring a seamless user experience and maintaining transparency have been paramount in our efforts while developing the website. As part of our commitment to enhancing customer convenience, we have incorporated a "How to Measure" guide for each product, providing clear instructions for selecting the appropriate hardware option during the purchase process. Additionally, we have streamlined the process of adding accessories by placing the option directly on the product page, allowing you to effortlessly indicate your preference during the ordering process.
We regret to hear about the inconvenience caused by the oversized sail, rendering it unusable. To address this matter promptly and provide the necessary assistance, we kindly request that you raise a ticket. Our team of experts will be delighted to offer their expertise and resolve the issue for you.
Thank you once again for bringing this matter to our attention, and we are always open to further suggestions and improvements.
Best regards,
Covers and All