Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Covers & All USA

Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
See all photos
How would you rate Covers & All USA?
grey stargrey stargrey stargrey stargrey star

Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,046
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Pat C.
Unfollow Pat C.
Share Review
Report Review

Poor quality straps!
April 27, 2025

I ordered heavy duty covers for my outdoor furniture. Overtime, the straps anchoring them onto the furniture have broken off, making the covers vulnerable to the wind and blowing off! When I contacted customer service, I was told I that because they were out of warranty there was nothing that would be done! Upon checking my invoice, I still had additional years left on my warranty! Finally getting that resolved, straps were sent, but never received. I contacted Customer Services again and was told they were delivered and was provided a link to FedEx. When I opened the link, a picture of a storm door with a package was shown; not my door! And, it showed it was delivered to a different location! I have since contacted Customer Service yet again and have not heard back from them!

Date of experience: April 14, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hi Pat, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Texas
1 review
0 helpful votes
Follow Andrew R.
Unfollow Andrew R.
Share Review
Report Review

Very happy with the cushion covers
April 27, 2025

Great price and fast shipping. Will definitely recommend and be a repeat customer. Really like the cushion covers.

Date of experience: April 16, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hey Andrew! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
Follow Greg S.
Unfollow Greg S.
Share Review
Report Review

I've bought custom out door chair covers. Custom hot tub cover. Custom out door table and chairs covers over the past 5 years. They are still out there today.

Date of experience: April 16, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hey Greg! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
Follow -Chas P.
Unfollow -Chas P.
Share Review
Report Review

Category
April 26, 2025

My outdoor chairs didn't seem to fit any of the categories shown, when deciding how measure

Date of experience: April 16, 2025
New Jersey
1 review
0 helpful votes
Follow Joseph T.
Unfollow Joseph T.
Share Review
Report Review

Excavator cab cover
April 26, 2025
Updated review

This was an easy order experience. The cover wasn't made until some back and forth between the company and us, to make sure it was fabricated to our specifications. We are very pleased with the entire order process and the result.

Date of experience: April 16, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hey Joseph! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


I called twice for clarification, very happy with the...
April 5, 2025
Previous review

I called twice for clarification, very happy with the phone support!

Date of experience: March 26, 2025
California
1 review
0 helpful votes
Follow Geralyn L.
Unfollow Geralyn L.
Share Review
Report Review

Round ottoman cover
April 26, 2025

Hard size ottoman cushion to find and most research I'd done for custom covers were way too expensive! This was VERY affordable and great quality! Will definitely share with my friends and use custom covers again!

Date of experience: November 16, 2024
Veeni M. — Covers & All USA Rep
12 months ago

Hey Geralyn! Thank you so much for your kind words! We’re thrilled to hear that you found the perfect cover for your round ottoman — and even happier that it was both affordable and high quality. Custom sizing can be tricky, especially for unique pieces, so we’re glad we could provide a solution that worked for you without breaking the bank. Your recommendation means a lot to us, and we truly appreciate you planning to share your experience with friends.

Utah
1 review
0 helpful votes
Follow Jenn G.
Unfollow Jenn G.
Share Review
Report Review

Car seat cover
April 25, 2025

It was a seamless process to order and the car seat cover was exactly what I was hoping for. Good quality and well made.

Date of experience: April 15, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hey Jenn! Thank you for your kind words! We're thrilled to hear that the ordering process was seamless and that the car seat cover met your expectations in both quality and craftsmanship. We appreciate your support and look forward to assisting you again in the future!

Texas
1 review
0 helpful votes
Follow Catherine M.
Unfollow Catherine M.
Share Review
Report Review

Best of Everything!
April 25, 2025

I can't believe how easy this was! I needed to replace a fire pit cover after a hail storm. I googled this place, took measurements, picked a color, saw a great price quote, and ordered it all within minutes. It arrived super quickly and I was kept up to date the whole time. The best company experience I have had in years! Thanks for your professionalism!

Date of experience: April 15, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hey Catherine! Thank you for the review! We're thrilled to hear that your experience with us was smooth and hassle-free from start to finish. It’s fantastic to know we could help you quickly replace your fire pit cover after the hail storm and that the process was easy, efficient, and backed by great communication. We truly appreciate your kind words and are honored to be part of your best company experience in years. Your satisfaction is exactly what we strive for every day. Thanks again for choosing Covers & All—we're always here when you need us!

Pennsylvania
1 review
0 helpful votes
Follow Todd S.
Unfollow Todd S.
Share Review
Report Review

Easy
April 25, 2025

Simple process. Easy to choose. Lots of colors and add-ons.

Date of experience: April 15, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hey Todd! Thank you for your kind words! We're so glad to hear you found the process simple and appreciated the wide range of colors and add-on options. Making customization easy and enjoyable is exactly what we aim for. We look forward to serving you again soon!

North Carolina
1 review
0 helpful votes
Follow Kenneth F.
Unfollow Kenneth F.
Share Review
Report Review

Great on line experience
April 25, 2025
Updated review

I received excellent assistant with one item I wanted to purchase, but couldn't match the color to the rest of the chair covers. Highly recommend speaking in person to an agent for help.

Date of experience: April 11, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hey Kenneth! Thank you so much for sharing your experience with us! We're delighted to hear that you had a great online shopping experience and that our team was able to assist you with your color selection. Your recommendation to speak with a live agent is greatly appreciated — we’re always here to help make your order just right. If you need further assistance or have more projects in mind, don’t hesitate to reach out. We look forward to serving you again soon!


Couldn't figure out how to add additional items to...
April 7, 2025
Previous review

Couldn't figure out how to add additional items to my order. Would like to order 6 chair covers.

Date of experience: March 28, 2025
California
1 review
0 helpful votes
Follow R J.
Unfollow R J.
Share Review
Report Review

Outdoor Bar top cover
April 25, 2025

Good color, good quality material, good construction, good fit.

Date of experience: April 15, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hello! Thank you for sharing your experience with your Outdoor Bar Top Cover! We're so glad to hear that the color, quality, construction, and fit all met your expectations. It's always rewarding to know our custom-made products are hitting the mark. Should you ever need anything else or have another project in mind, we’ll be happy to assist!

California
1 review
0 helpful votes
Follow Kim R.
Unfollow Kim R.
Share Review
Report Review

Greatly satisfied
April 25, 2025

We had accidentally put in the wrong dimensions for our cover. I called and they corrected it for me immediately. Great customer service.

Date of experience: April 15, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hey Kim! Thank you for your kind words! We’re so happy to hear that our team was able to promptly correct your order and that you had a positive experience with our customer service. It means a lot to us that you're greatly satisfied. If you ever need assistance again, we’re just a call or message away!

Florida
1 review
0 helpful votes
Follow Florida F.
Unfollow Florida F.
Share Review
Report Review

Fit Great, Excellent Quality
April 25, 2025

We are very pleased with our firepit cover. I appreciate that we could put in our exact dimensions instead of choosing from preset sizes. The fit is perfect and the quality of the material feels very sturdy. We will use you again.

Date of experience: March 31, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hey Florida! Thank you so much for your kind words! We're delighted to hear that your firepit cover fits perfectly and that you're pleased with the quality. Being able to input exact dimensions is one of the things we take pride in—ensuring a tailored fit for every unique need. We truly appreciate your support and look forward to helping you again in the future!

Alabama
1 review
0 helpful votes
Follow Judy H.
Unfollow Judy H.
Share Review
Report Review

Perfect fit for my cushion
April 25, 2025

The cover is perfect and looks amazing! I couldn't have ever found one that fits as well, looks beautiful and on top of that, the price was so affordable! I love that it has a hidden zipper and is waterproof! Gorgeous work!

Date of experience: April 15, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hey Judy! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
Follow Tim D.
Unfollow Tim D.
Share Review
Report Review

Job done right!
April 25, 2025

It took a bit of back and forth, but the end result is what matters. My custom smoker is not a standard size or shape. Covers and All took the time to assure the measurements were correct. I truly appreciate the effort.

Date of experience: April 15, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hey Tim! Thank you for sharing your experience with us! We’re thrilled to hear that, despite a bit of back and forth, the final result met your expectations. Custom covers for unique items like your smoker can be tricky, but we’re so glad we were able to get the measurements just right for you. Your appreciation means a lot to our team. If you ever need anything else or have additional projects in mind, we’ll be more than happy to assist you again.

Georgia
1 review
0 helpful votes
Follow G H.
Unfollow G H.
Share Review
Report Review

Great experience
April 24, 2025

The cover I ordered fit my fire pit perfectly. I love the durable fabric. I might order one for my grill next.

Date of experience: April 14, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hey Gwinn! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
Follow Paul F.
Unfollow Paul F.
Share Review
Report Review

Outdoor Bar Cover
April 24, 2025

Excellent cover custom made for my special outdoor bar. Great customer service, no problem with the product or delivery process. Covers perfectly…

Date of experience: April 14, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hey Paul! Thank you so much for sharing your positive experience with us! We are thrilled to hear that your custom outdoor bar cover fits perfectly and that you were satisfied with both the product and our customer service. If you have any other custom needs or questions in the future, we’re always here to help.

North Carolina
1 review
0 helpful votes
Follow Charles D.
Unfollow Charles D.
Share Review
Report Review

Magnetic Screen w/ Two Large Dogs
April 24, 2025
Updated review

We have two large dogs and have been through numerous screens like this over the years. The Covers & All product I ordered and installed recently is above and beyond any similar product we've used over the years. The quality of the screen and adhesion to the door frame are so much better than anything available at the big box home stores is laughable. Highly recommend.

Date of experience: April 14, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hey Charles! Thank you so much for your wonderful review! We're thrilled to hear that our magnetic screen has exceeded your expectations—especially after trying so many others in the past. It's great to know that it’s holding up well with your two large dogs and that the quality and adhesion stood out compared to other options. We truly appreciate your recommendation and are glad we could provide a product that finally meets your needs. If you ever need anything else, feel free to connect!


So far, so good
April 11, 2025
Previous review

So far, so good. Easy to navigate website and straightforward ordering. Fair shipping prices.

Date of experience: April 1, 2025
Texas
3 reviews
0 helpful votes
Follow Karin S.
Unfollow Karin S.
Share Review
Report Review

I would recommend this company
April 24, 2025

Excellent experience with the company. I would recommend this place if you need a cover

Date of experience: April 14, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hey Karin! Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you had an excellent experience and that you would recommend us to others. Customer satisfaction is our top priority, and it’s always rewarding to know we’ve hit the mark. If you ever need another custom cover or anything else, we’ll be here and happy to help!

Florida
1 review
0 helpful votes
Follow Jay G.
Unfollow Jay G.
Share Review
Report Review

Perfect
April 24, 2025

Site was easy to use; the proof of the order put me at ease that I had done it correctly. The product as perfect - exactly as designed. Material and workmanship are awesome.

Date of experience: April 14, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hey Jay! Thank you so much for your wonderful feedback! We're thrilled to hear that you found our site easy to use and that the proof gave you confidence in your order. It's fantastic to know that the final product met your expectations in both quality and design. We truly appreciate your support and look forward to serving you again in the future!