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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,043
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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South Carolina
1 review
0 helpful votes
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Recent purchase
April 29, 2025

Covers are good quality, grill cover zipper is on backside and pockets for fire pit are upside-down maybe customer error no big deal not sure why they are needed

Date of experience: April 19, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hey Fred! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Florida
1 review
0 helpful votes
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Buyer be very very aware
April 29, 2025

Came up with something that was not on order form when I ordered

Date of experience: April 19, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hi Frank, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Michigan
1 review
0 helpful votes
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Great custom cover!
April 29, 2025

Oh I wish I needed another grill cover! I'm telling all my friends about how great this custom cover is! Thick, waterproof, perfect color, very sturdy! Great custom cover!

Date of experience: April 18, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hey Dana! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New York
1 review
0 helpful votes
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Great Custom LSG Cover!
April 28, 2025
Updated review

They were very responsive and had me verify measurements twice and included the mockup of the cover which was very helpful. The price was 1/2 of the one from the smoker manufacturer.

Date of experience: April 18, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hey Gregory! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Your service rep helped me greatly!
April 7, 2025
Previous review

Your service rep helped me greatly! Keep up the good work.

Date of experience: March 28, 2025
California
1 review
0 helpful votes
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Love our cushion cover.
April 28, 2025

Made our furniture looks new again. We are very pleased with our covers

Date of experience: April 18, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hey Chris! Thank you for sharing your experience with us! We’re so happy to hear that you love your cushion cover and that it helped give your furniture a refreshed, like-new look. It’s always rewarding to know our covers bring both style and satisfaction. We truly appreciate your support and look forward to helping with any future needs!

Washington
1 review
0 helpful votes
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I'm really happy with my purchase. The covers fit great and are very high quality. I'm so glad I chose to order my custom covers from Covers & All.

Date of experience: April 18, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hey Chad! Thank you so much for your kind words! We’re delighted to hear that you're happy with your purchase and that the covers fit perfectly and met your expectations in quality. It’s also wonderful to know our customer service and turnaround time made your experience even better. We truly appreciate you choosing Covers & All for your custom covers, and we look forward to helping you again in the future!


Great customer service and easy to use website
April 8, 2025
Previous review

Great customer service and easy to use website.

Date of experience: March 28, 2025
Sweden
1 review
0 helpful votes
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Satisfied
April 28, 2025

Fits nicely Will protect over the months patio furniture not being used. Easy to navigate and order on the website

Date of experience: April 18, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hey Timinator! Thank you for your kind review! We’re glad to hear that the cover fits nicely and will help protect your patio furniture during the off-season. It’s also great to know you found our website easy to navigate and the ordering process straightforward. Your satisfaction means a lot to us, and we look forward to serving you again in the future!

Texas
1 review
0 helpful votes
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Improper fit
April 28, 2025

Not to measurements does not fit my chair properly. I'm so happy that I decided to try one piece before ordering my entire patio suite of furniture.

Date of experience: April 18, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hi Sheila, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

California
1 review
0 helpful votes
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Positive experience, well made cover, exactly as described on website, and by a Covers and all customer that referred us to your website.

Date of experience: April 18, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hey Judy! Thank you for your wonderful review! We're so pleased to hear that you had a positive experience and that the outdoor furniture cover met your expectations—just as described on our website. It's even more special to know you came to us through a referral from another happy customer! We truly appreciate your trust in us and look forward to helping with any future cover needs you may have.

California
1 review
0 helpful votes
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Easy to order, easy to install
April 28, 2025

Quick to order and rapid delivery. The cover has creases and wrinkles from folding for shipping.

Date of experience: April 18, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hey John! Thank you for your review! We're glad to hear the ordering process was smooth, the installation was easy, and that your cover arrived quickly—that’s exactly the experience we aim to provide. Regarding the creases and wrinkles from shipping, this is quite normal due to the way our covers are folded for packaging. These typically relax and smooth out over time with regular use, especially when exposed to sunlight and warmth. If you'd like, we can also share a few simple tips to help speed up the process. We truly appreciate your support and look forward to serving you again in the future

Georgia
1 review
0 helpful votes
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Shopping at Covers & All's is great!
April 28, 2025
Updated review

Choosing my cushion cover was easy and straightforward. The product I received was exactly as I specified. Very pleased

Date of experience: April 18, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hey John! Thank you for sharing your experience! We're so happy to hear that shopping with Covers & All was easy and that your custom cushion cover turned out exactly as you specified. Your satisfaction is our top priority, and it's always a pleasure to know we delivered just what you needed. We truly appreciate your support and look forward to helping with your future projects!


Easy to order!
April 14, 2025
Previous review

Easy to order!

Date of experience: April 4, 2025
Indiana
1 review
0 helpful votes
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Was about to drop a lot of money on covers that would have been close but decided to do a last minute search on Google. The prices were fair and I am so pleased with the covers!

Date of experience: April 18, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hey Erin! Thank you for taking the time to share your experience! We're so glad your last-minute search led you to us. It’s great to hear that you found our prices fair and that the covers exceeded your expectations—without having to sacrifice quality. Your satisfaction means a lot to us, and we’re thrilled to have earned your trust. We look forward to being your go-to for any future cover needs!

Texas
1 review
0 helpful votes
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Custom fit
April 28, 2025
Updated review

You did not add one or two inches to the given dimensions, you added five to six inches. Way too much.

Date of experience: April 18, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hi Virgil, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.


Fast and easy
April 6, 2025
Previous review

Fast and easy.

Date of experience: March 27, 2025
Florida
1 review
0 helpful votes
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Easy to do business with
April 28, 2025

I am a repeat customer and highly respect the product quality, appearance, and sustainability.

Date of experience: April 18, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hey Nancy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
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True to size and well constructed.
April 27, 2025

Custom size ordered for 10 cushions and all were within an 1/2" for sizes requested and were a perfect fit for my existing cushion inserts. Well constructed with ties and wrap around zipper for easy use. Complete order arrived within two weeks of being placed.

Date of experience: April 17, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hey Cindy! We are delighted to hear that you are pleased with our products & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Poor quality straps!
April 27, 2025

I ordered heavy duty covers for my outdoor furniture. Overtime, the straps anchoring them onto the furniture have broken off, making the covers vulnerable to the wind and blowing off! When I contacted customer service, I was told I that because they were out of warranty there was nothing that would be done! Upon checking my invoice, I still had additional years left on my warranty! Finally getting that resolved, straps were sent, but never received. I contacted Customer Services again and was told they were delivered and was provided a link to FedEx. When I opened the link, a picture of a storm door with a package was shown; not my door! And, it showed it was delivered to a different location! I have since contacted Customer Service yet again and have not heard back from them!

Date of experience: April 14, 2025
Veeni M. — Covers & All USA Rep
11 months ago

Hi Pat, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Texas
1 review
0 helpful votes
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Very happy with the cushion covers
April 27, 2025

Great price and fast shipping. Will definitely recommend and be a repeat customer. Really like the cushion covers.

Date of experience: April 16, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hey Andrew! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Ohio
1 review
0 helpful votes
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I've bought custom out door chair covers. Custom hot tub cover. Custom out door table and chairs covers over the past 5 years. They are still out there today.

Date of experience: April 16, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hey Greg! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

North Carolina
1 review
0 helpful votes
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Category
April 26, 2025

My outdoor chairs didn't seem to fit any of the categories shown, when deciding how measure

Date of experience: April 16, 2025
New Jersey
1 review
0 helpful votes
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Excavator cab cover
April 26, 2025
Updated review

This was an easy order experience. The cover wasn't made until some back and forth between the company and us, to make sure it was fabricated to our specifications. We are very pleased with the entire order process and the result.

Date of experience: April 16, 2025
Veeni M. — Covers & All USA Rep
12 months ago

Hey Joseph! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


I called twice for clarification, very happy with the...
April 5, 2025
Previous review

I called twice for clarification, very happy with the phone support!

Date of experience: March 26, 2025