Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The product exceeded my expectations! Perfect fit for this custom piece at a very reasonable price. Great quality that I expect will hold up to the elements. Very happy with the product! Thank you!
I accidentally stumbled on this product during an internet search for something to hold down the umbrella stand on our deck as the wind would take out on windy days.
I tried the product out once it arrived. Looks like it'll be a long lasting solution. The fit is a little tight but manageable.
Very happy with the entire process. Great experience. Will definately purchase from again.
The item wasn't shipped by the expected arrival date. BUT for the distance it travelled it arrived pretty quickly. And it fits great!
The pergola covers we ordered are well made and what I expected. Would purchase again.
Excellent custom fire pit cover for large fire pit. High quality and a great value
Good job overall.shipping slow, the product seems very durable and will protect my benches throughout the winter
Simple ordering process with well laid out schematics so you know how much wiggle room you will have and where the zipper goes, affordable pricing, and rapid delivery. Great experience!
I was delighted to find Covers & All given that I couldn't find any other covers to fit my teak armoire from Indonesia. It was easy to order the cover and it fits perfectly.
This was a surprise for my husband. It was made so well, nice and sturdy, thick. Fits like a glove. I had s question prior to ordering and when I called they were terrific customer service. I bought a Craftsman tool chest with deep drawers to function along side his new blackstone. This cabinet holds all accessories for cooking. And I wanted s cover for it since the grill has one. Looks really terrific.
Excellent quality and price! Very pleased! Thank you!
We saved so much money ordering our custom 5 ft couch cushion cover from Covers and All. It fit perfectly and the navy blue fabric is perfect on our porch. Great deal!
This panel was made exactly the way i wanted, it came very fast, and the materials and construction were very good. Very happy and will consider this company again for other projects.
This set of covers we ordered had one piece that had a pretty complicated shape.
The covers came out perfectly with no fuss at all.
Thank you
Mu first two orders were great, but this one doesn't fit as well and rain hets in around the umbrella and into the hole, getting the table under the cover wet!
Answer: Hi Jody, Thank you for showing interest in our products.​ The order will be subject to GST without any extra duty, and the final price will be displayed on the shopping cart page. You can use our phone and chat feature 24x7 to connect with our customer service representatives. We look forward to gratify you with your order.
Answer: Hello Alan, we sincerely apologize for the inconvenience caused. Unfortunately, we are unable to identify which product you are referring to based on the information provided. If you are experiencing an issue with the installation, we kindly request you to please email us the complete details at [email protected] along with your order number so we can assist you more effectively.
Answer: Thank you for your interest in our custom swimming pool covers! We specialize in crafting high-quality, made-to-measure covers tailored specifically to your pool's unique shape and dimensions. Whether you're looking for a standard rectangular design or a custom contour for an irregular or freeform pool, we offer durable materials that are weather-resistant, UV-protected, and built to last. You can easily enter your measurements on our website, and if you have specific design requirements or features like drain panels, tie-downs, or grommets, just let us know in the comments section during the order process. Our team reviews every order carefully, and we're happy to reach out if anything needs clarification. If you'd like assistance with choosing the best material or features for your setup, we'd be glad to help. Simply share your pool's details or a reference image, and we can guide you through the options.
Answer: We are sorry to inform you that, as, we offer custom size products, we do not accept returns. Covers&All guarantees that products do not contain manufacturing defects and, if the product fails, breaks, or has ink issue due to a manufacturing defect, we will either replace the product or issue you a credit equal to the value of the failed product. Covers&All reserves the right to investigate the claim and determine whether or not our guarantee covers the failed product. For claim email on [email protected] with some pictures of the product showing defect with description and the team will get back to you with the best possible outcome that could be offered. If there are any errors on our part after the art work has been approved, Covers and All will send a replacement Cover with priority shipping at no charge to the customer. We also offer a refund for the total amount. Clients must follow these steps in order to get a refund or reproduced Cover. All returns must be reported within 7 days of the delivery. Refunds will be issued within 7 days if the online ticket is approved and will be processed and credited back to the original form of payment. If refund is claimed after 60 days of receiving payments it will be in the form of store credit.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Patricia, We regret hearing about your displeasure. With every order we try to ensure you don't feel let down and our top goal is giving the proper customer service, however, we regret to inform you that from your name, we are unable to find the order details, hence, we are unable to verify anything. We request you to drop us an email at [email protected] and our team will help you the best possible resolution. We'd like to let you know that our chat and call features are available to customers 24x7, please get in touch with us through chat or call and our customer service agents will make every effort to assist you right away. We look forward to your response.
Answer: Hi Melanie! Thank you for contacting us. We request you to send your query in detail along with the product name & SKU code, and send it to our team at [email protected]. Our team will help you for the same. You can also contact our support team which is available 24*7 via call or chat.


Hi Patricia, we regret the inconvenience caused. We have checked the details and can assure you the cover was made as per the approved mockup and instructions received from your side. We did provide the zipper as per your requirement and the umbrella hole in the middle. Now that you have mentioned fitting issues, we request you to raise a ticket from your Covers&all account and shrae real-time images showing the same. Please be assured that we will look into it promptly.