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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Excellent professional and curious got the job done on time
This is the second HD cover I have bought for a different project and my first one ~ 4 years old looks and feels the same as the day I bought it, with exposure to the sun all day!
The grill cover was awesome. Fits perfect. Second cover we ordered. Love it!
I've been waiting for someone to ask for a review. I'm so pleased with the cushion cover and the speed in which it was made and delivered. I still haven't used it yet because we're still redoing an older condo we just purchased. Everything we've tried to update has been a struggle do to sizes of certain items. But not the window long cushion I was surprised how easy it all was. I googled cushion covers, found this site, took measurements and submitted a photo, picked a color and paid. It was so refreshing to have something just go smoothly. I did try it on the cushion and it's a perfect fit and good quality. The company had reached out to me because they were concerned about the piping. I explained I didn't want the piping and they listened. I can't wait to sit on it and look out at our beautiful view.
I am very happy with the quality of the product but I paid extra for shipping to receive by a certain date and it came a week later than the guaranteed date. However, after submitting feedback to the company, they were very receptive and were able to address my concerns about the expedited shipping fees.
Easy ordering, good customer service, good notification when shipping delayed a day (no fault of Covers and All), & especially qualified product. This is my second orders & both have definitely met my expectations.
Clarification of cover sizes went well. Shipping extreme delays. Did not get assistance until posted issue on trustpilot. Resolved, covers are great.
Products were made quickly and are very high quality for outdoor furniture. Highly recommend this company! No issues with order and product.
Followed the measurement instructions and read that they upsize a little when making. Turns out the coffee table cover is too long and the sofa cover is not wide enough (too snug a fit).
I worked with the company to have exact dimensions for my 25-ton log splitter. The cover was extremely well made with a precise fit. This is my 3rd time using this company and I would not hesitate to use them again especially since I live on a lake with strong winds and weather conditions. Their products are by far, the very best quality!
Great service! Great product! Service was fast and I had used them before.
I love my new covers and now all of my outdoor furniture matches. Great price too!
I wanted a cover to provide more shade in under my pergola. Unfortunately it was oddly shaped and found it hard to find a service that could accomplish what we needed. Thank goodness we came across Covers & All. We worked with them over the phone to explain what we needed and filled out the form. They called us after they got the order to make sure we got what we needed. Everything worked out great and we can use our patio. Very happy and price was reasonable.
I would order an inch smaller my cover was a little big
This company is a total scam! I placed an order for 3 skylight covers and paid for expedited service, my cc was charged the next day (July 15) for $137.05. The is review is written August 10, and I have no skylight covers and no refund to my cc. Supposedly FedEx lost the order, but after a million calls and e-mails to both covers and all and FedEx zero resolution. FedEx says covers and all will have to refund and the customer service is total crap. I have been told email (which I have done 3 times) and you get no reply! Same with calling, you are talking to someone in the UK? They tell me a supervisor will call first within 2 hours, next time it was 6 hours. I have decided I will never see my covers and never get a refund, but I will get the word out that this company is a full on scam.
Dear Paula,
We deeply regret the inconvenience you encountered regarding the delivery of your order. We acknowledge your persistent attempts to communicate with both our team and FedEx, which unfortunately yielded no positive outcome. We comprehend the frustration stemming from the extended period of time that has elapsed without the receipt of your order or a corresponding refund.
Please accept our heartfelt apologies for the delay in rectifying this matter, which has been exacerbated by unforeseen circumstances that were beyond our sphere of control. Rest assured, we have promptly initiated the process of requesting a refund. Kindly note that this refund procedure might require up to 2 days for initiation and an additional 7 business days for the funds to be credited back to your designated bank account.
We are genuinely grateful for your vigilance in bringing this issue to our attention. Once again, we express our remorse for any inconvenience this situation has caused.
Sincerely,
The ordering process is easy, and final product is good quality.
Great for a summer refresh!
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Christine, we sincerely apologize for the inconvenience caused. As we use third-party shipping services, we do not have control over the deliveries. However, we have shared your feedback with the concerned department and will surely work on the same as we aim towards a better Customer Experience. As per the latest update, we can check the order is delivered, if you have any issues with the product, please do not hesitate to raise a ticket from your Covers&all account. We will be happy to assist you.