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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I thought I was getting a Good Deal, but they got over on me! Bad Customer Support has me not planning to do any other business with this site.
We measured the box and added 1 inch to length and width for ease of use and placed our order. Very simple.
Hey Leigh! Thank you for your review! We're glad to hear that you found the ordering process simple and straightforward. Adding an extra inch for ease of use was a smart move, and we hope the cover fits just the way you intended. We appreciate your business and look forward to assisting you again in the future.
The design engineer that I worked with was very detailed and we went back-and-forth with dimensions and corrections as needed until it was perfect
Hey jon! Thank you for sharing your experience with us! We're so glad to hear that the collaboration with our design engineer was thorough and productive, and that the final result met your expectations. We take pride in making sure every detail is right—especially when it comes to custom orders—and it’s great to know that the process led to a perfect outcome for you. We truly appreciate your trust in us and look forward to helping with any future projects.
The website is easy to use, and has great selection
Great price …………………………………………………………………………………………………………
Hey! Thanks so much for your kind words! We're glad you found the price great — we work hard to keep things affordable. We appreciate your patience with the shipping time and are always working to improve delivery speed. Hope to serve you again soon!
Cushions for patio sofa are odd size. Buying individual cushions would have cost me more than I paid for furniture. Cover and all made covers with a custom fit. Material is high quality. I was very impressed with all. Highly recommend.
Hey Sandy! Thank you for your thoughtful review! We're so pleased to hear that our custom-fit covers provided the perfect solution for your uniquely sized patio sofa cushions. It's great to know the high-quality material and overall experience left a lasting impression. We truly appreciate your recommendation and are grateful you chose us to help protect your outdoor furniture. Should you need anything else in the future, we're always here to help.
Would not accept an exchange for correct size saying it was a custom order. It was not custom order, it was a drop down selection from available sizes.
Hey Melissa! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Great experience all around and I had no problems with shipping or with the product
Hey Nicola! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I ordered our covers online. There were questions about the specifications so they emailed me. Then to make sure she understood my request, she called me. I'm very happy with the end result.
Hello! Thank you for sharing your experience with us! We’re so pleased to hear that you were happy with the service and the final result. Our team is committed to getting every detail right, and we’re glad the follow-up communication helped ensure your covers turned out just as you wanted. It was our pleasure to assist you, and we truly appreciate your trust in us. If there’s anything you need in the future, we’re always here to help!
No complaints; would use Covers & All again if needed; would recommend to anyone who asks.
Hey Polly! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Covers and All takes its profession very seriously and is the best I have dealt with when it comes to creating exactly the right cover for a large fire pit. Thank you
Hey James! Thank you so much for your kind words! We truly appreciate your trust in Covers & All and are delighted to hear that your custom fire pit cover met your expectations. It's always our goal to deliver precision, quality, and excellent service. Should you need any further assistance or have additional customization needs in the future, please don't hesitate to reach out. We’re always here to help!
I searched for a company that would provide a quality, custom sized shade at a reasonable price, and Covers & All fit those requirements.
Hey Leisa! Thank you so much for your kind words! We're thrilled to hear that you found exactly what you were looking for with Covers & All. Providing high-quality, custom-sized products at a fair price is what we strive for, and it's great to know we met your expectations. We truly appreciate your support and hope to serve you again in the future!
Hi Mike, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
The products were as shown! Quality is great! The zippers work wonderfully! I had forgot to order two of my covers so when I re-ordered I had a discount and wasn't sure how to use it so I called and they were very helpful in getting my discount applied
Hey Ronda! Thank you so much for your kind words! We're thrilled to hear that you love your new covers and are happy with the quality and functionality—especially the zippers! Your satisfaction means a lot to us, and we truly appreciate your support. If you ever need anything else, we’re always here to help!
Easy to place the order. I was happy about my discount with my first order!
Hi, I just wanted to reach out and let you know that I am very happy with the cover that you created for my outdoor couch. It fits perfectly even though the couch has some non-standard measurements. The whole process was seamless! Thank you again!
Sara Thomas
Hey Sara! We’re delighted to hear that you’re happy with the cover and that it fits your outdoor couch perfectly—even with the non-standard measurements. It’s great to know the process felt seamless for you, as that’s exactly what we aim for. We truly appreciate your feedback and look forward to assisting you again in the future!
The covers arrived wrinkled, poorly cut, and cheaply made. Two didn't even fit properly. Customer service is unresponsive and full of empty promises — I've sent multiple emails and photos with no real resolution. Shipping delays and false updates only made things worse. Avoid this company.
Hi Liam, we're sorry for the inconvenience. Unfortunately, [email protected] unable to locate the exact order details based on the review and name provided. We kindly request you to email us your concern along with the order number at [email protected] addressed to the Review Team. Once we receive the information, our team will verify the details and assist you further.
I can easily track my purchase online. Fast shipping. This is the fourth time I've ordered cushion covers and they are always high quality and the perfect size.
Hey Joe! Thank you so much for your wonderful feedback and continued trust in us! We're thrilled to hear that you've had a consistently positive experience—from navigating our website and tracking your orders to receiving high-quality cushion covers that fit perfectly. It means a lot to us to have returning customers like you, and we look forward to helping with your next order as well!
I could see the status of my order on the website. The item took a couple days to make and then a few days during shipping. Very satisfied.
The website is very intuitive and explains well how to measure the standard height, width, depth, but also around features like folding side tables. Provides a decent custom fit. Delivery time was good for a custom cover.
Hey Jack! We are delighted to hear that you are pleased with our products & services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Ordered a custom cover for an espresso grinder. Looks great, very durable, and was shipped out pretty fast.
Hey Mark! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Was so easy to order the custom size I've needed! Shipping was quick. I chose the regular material, cheaper material, works great for my cushions. I will order softer material for my other cushions next time.
Hey Katie! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Boyd! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Shawn! Thank you for sharing your feedback, and we’re truly sorry to hear that your experience didn’t meet expectations. We never want our customers to feel disappointed or unsupported, and we sincerely regret that you felt let down. We’d love the opportunity to make things right. If you could share more details about what happened while contacting us with referring review team via email, we’ll gladly review the situation and work toward a resolution that feels fair to you. Your satisfaction is important to us, and we hope we can regain your trust.