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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Great experience. Will recommend without hesitation
Great and easy, very precise measurements. Great product
Pretty easy. All in all, I'm very pleased. Fabric quality and workmanship are excellent. Compared to original covers these replacements are slightly oversized but I can understand that an exact match would have just short of a miracle.
It fit well on my bbq kitchen and looks sturdy and great.
I have used the company before, with happy results each time.
I just wrote 2 reviews and I think the first one was not posted. To reiterate, I recently purchased two Cover Tuff Patio chair covers and they were the wrong size. I accept responsibility for the mistake, but the instructions were not perfectly clear as to the measurements. To start with, I was an engineer and I am used to reading blueprints. The length dimension should be in more detail. I measured the chair from the bottom of the chair for length. In reality, I should have measured from the top of the chair down to the floor for this dimension. My bad. However, there should, in the interest of clarity, two required dimensions... one from the top of the chair plum bobbed to the floor, and the second from the bottom back of the chair to the bottom front of the chair. This should be addressed as I am sure that I am not the first person to make this mistake.
My real problem is with their customer service. I asked them for a 50% discount to reorder the covers again since they had already made profit from my original order. They wrote back that it was my fault, which I had already stated in the response, and as a valued customer, they would give me a 25% discount. I told them that originally I got a 30% and thanks for giving me what they give EVERYONE else! They wrote back and said that they originally gave me a 25 % discount, which upon looking back, was correct. Unfortunately after looking at my original order, I was actually supposed to get a 35% discount! The coupon code was "(backyard35). Not only did they not work with me at all to make me a satisfied customer, they originally misrepresented their discount at 35% and only gave me 30%. DO NOT BUY FROM THIS COMPANY! They are only interested in profit, not customer satisfaction
I ordered covers for patio chairs. Within 5 minutes of ordering I realized I forgot to order one other item. I called customer service to see if I could add it to my original order, which was free shipping, but it took 55 minutes on the phone, and insisting on talking to a manager to get the order straight.
The order did arrive timely and appears to be good quality.
Hi Patricia, we want to sincerely apologize for the negative experience that you had with our customer service team. We always try our best to provide fast and efficient service to every customer. This is very unfortunate that you have faced an issue. However, as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. We are glad to know that you are happy with the received cover and its quality. We look forward to delighting you again with your next order!
Covers received have always fit as advertised and are great quality
Order process is fine - judgement on product pending.
The swatch kit came on time and had a LOT of swatches in it. Unfortunately the one I wanted was missing. I wanted the sky color in the Cover Rite fabric. I called customer service and the only advice they had was to order another swatch set. So I ordered 3 hoping that one of them would have the swatch that I want. I need to see the color to be sure it will fit with the furniture on a client's porch.
Hi Jennifer, we are sorry for the inconvenience cuased to you. We always look forward to providing most of the standard material in a sample kit so customer can get an idea about the same. This is very unfortunate that you have faced an issue. Moreover, while placing an order, on the check-out page, we do provide an option to enter the order comment. On which customer can mention their specific requirements, our team will check the same and process the order accordingly. However, as your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. For now, both of the order has been shipped out from our side. If you have any concerns, please feel free to contact our customer support team via call or chat.
They reached out for additional measurements to confirm. Which shows they really do care.
The cover came right on time. The packaging was very carefully done and there was no damage of any kind. The cover is beautiful and the attention to detail on the graphic was better than we could have expected. Bravo!
Quick, efficient, great customer service and everything was as described and the price was good
Very high quality product. It fits VERY tightly. My table is only 1.5" high as I am just covering the top. I put 3" as the height and it just BARELY fits. It was quite difficult to get it to stretch over the corners. I wasn't worried about the corners tearing because the fabric is very thick and feels very durable. But I would definitely add some length to the height measurement if you're just covering a table top.
Excellent product.
Seamless ordering process online
Quick delivery
Good quality and fits perfectly. Price and reviews
Great product with durable materials. Should last for a long time.
Placing the order was easy. I measured the couch and fountain as described on the web site. Then I entered the information in. My covers arrived in just a few weeks.
The first year traveling in our camper was adventurous, and we knew there had to be a better way to protect our new TV than wrapping it up with a big towel and securing it with bungee cords. My first Google search led me to Covers and All. I measured the TV & placed the order. Reasonable delivery and perfect fit! We feel like campers who know how to take care of our investment! Very satisfied customer!
This is the second item I have ordered. Both are great quality, designed to my specifications, quick production and delivery times.
Overall seems like a great cover ant a great price. I will update my review after winter.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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Hi Joel, we regret the inconvenience this has caused you. We certainly understand this is not the ideal experience we want our customers to have. We have worked hard to make the website as user-friendly and convenient as possible. To get a better understanding of the measurements, we request you to check the "How to Measure" option available on each of our product pages. Also, you can contact our 24/7 call or chat helplines for the same.
Further, we have sent an email to your registered email address with the details of reordering. We request you to check the same and reply to us back in the same email.