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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Covers & All Website is easy to navigate and understand. Even checkout was a breeze.
Love the ability to order customized sizes for my storage bags
The covers are well-made, but the photos on the website misled me. I thought I was ordering sets of two cushion covers instead of single covers. So the cost was higher than I anticipated and I was still short covers for the back cushions. I realize it was my misunderstanding, but -- as I said -- the photos misled me.
Hey Joan! Thank you for sharing your feedback, and we’re truly sorry for any confusion caused. We understand how the photos may have led to a misunderstanding. As mentioned on the product page, the Square Cushion Covers are sold individually, and we strive to provide as much detail as possible to help with your purchase decisions. We encourage checking the order summary on the checkout page to review your items before completing the order. If you have any further questions or need assistance with additional items, please don't hesitate to reach out — we’re here to help.
The communication was very good and thorough. The designer made sure our measurements were accurate.
Hey Nicole! Thank you for your kind words! We're so glad to hear that our communication and attention to detail made a positive impact. Our designer takes great care to ensure everything is accurate, and it's wonderful to know that came through. If you need any further assistance or have more projects in mind, we're always here to help!
This vendor shipped wrong size by 40". Getting them to take responsibility after trying to deflect all issues on the customer (me) is ridiculous. Still trying to get a replacement.
Hi Jeff, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
The website and instruction to measure are easy to follow. Plus, it will fit the area I need. Pre-made you have to improvise.
Hello! Thank you for your kind words! We're thrilled to hear that you found the ordering process and measurement instructions easy to follow. It's great to know that your custom cover fits just as needed—no improvisation required! We truly appreciate your support and look forward to serving you again.
It was very hard to check out. The payment PayPal just kept spinning..
Satisfying-----------------------------------------------
Hey Douglas! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I never thought I could afford custom covers! Working with the design team was awesome-attention to detail was amazing. Great experience!
Hello! Thank you so much for your amazing feedback! We're thrilled to hear that our custom covers exceeded your expectations—not only in quality but also in affordability. Our design team will be delighted to know their attention to detail made your experience a great one. It was a pleasure working with you, and we look forward to helping you with any future projects!
Ordered a bench cushion with an insert and cover. Only received the cover. Ordered another bench cushion and it came with a broken zipper. Could not zip it all the way closed and could not unzip it. Beware! Custom orders are made in India and shipped from India.
Hi Julie, Thank you for your feedback. We're truly sorry to hear about the issues you experienced. This is certainly not the level of service we aim to provide, and we understand how frustrating this must have been. We appreciate your patience throughout the resolution process. As noted, we’ve already provided the best possible solution to make things right. Please know that your satisfaction is very important to us, and we remain committed to ensuring you’re happy with your order.
The sketch and instructions for taking dimensions all indicate hanger point to hanger point. There was a confusing and prolonged process to confirm dimensions prior to manufacturing. Delivered product was bigger than my specified dimensions. I tried to return or exchange to have this corrected and their resolution team denied the difference and recommended that I purchase two new shades from them. I now have two unusable sunshades which do not fit the space they were purchased for. I will not be purchasing anything from this company. I would advise against anybody else spending their money with them as well. If I could give a more negative review I would.
Hi Jesse, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Great product. It came on time and fits perfectly. Material is what I was hoping for. It will last.
Hey Kim! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The cover was exactly as ordered, and much better quality than I expected. Recently I purchased a new guitar amp and could not find a cover from the place I got it from, or the manufacturer. They just don't make them for the brand I ordered. But Coversandall made just what I wanted, and monogramed it for very little extra. Now I have a custom amp cover even though I know it is not the intended purpose of the business to make amp covers. I have no doubt they can make a cover for anything, and exceptional quality. Thank you.
Hey Tracy! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order, shipped and delivered quickly. Products look to be of good quality and match the furniture well. Wouldn't hesitate to order from Covers & All again.
Hey Kirk! Thank you for sharing your experience! We're thrilled to hear that your order was easy to place, delivered quickly, and that the products meet your expectations. It's fantastic to know that everything matches your furniture well! We truly appreciate your trust in us and would be happy to assist with any future orders. Don’t hesitate to reach out if you need anything else!
Would absolutely order more covers and will be in the next month. Website makes it easy to order custom covers, directions are very clear and easy to understand. If you can read a tape measure, you can order a custom cover. Before my covers were made, they emailed me back with more detail to ensure im getting exactly what I want.
Hey Danny! We are delighted to hear that you are pleased with our products & services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
. I am super impressed with the quality of the material and the fabrication and ithe design team made it exactly according to the detailed diagram I submitted. It arrived a few days earlier than expected and fits perfectly!
Hey Denise! We are delighted to hear that you are pleased with our products & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The website is super easy to use and I especially like the option to upload a reference photo. I'm looking forward to receiving my custom made pergola cover.
Ordering was easy on their website. There's a place to put in the dimensions you want and cover color. Ours fits perfectly, the exact dimensions we put in online.
Hey Lennie! We are delighted to hear that you are pleased with our product and ordering process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Many to choose from and nice ordering system made placing the order simple and fast
Hey Deanna! We are delighted to hear that you are pleased with our product & services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Maybe even better than expected. Appear well made, I expect they'll last a long time.
Hey Joe! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hello! Thank you so much for your kind words! We’re thrilled to hear that you’re happy with your tank cover and that it was made to your exact specifications using top-quality material. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience. If you need anything else or have future projects in mind, we’re always here to help.
I had a difficult time understanding a couple of your sales associates. The best one was Nora.
Hey Geo! Thank you for sharing your experience with us. We’re sorry to hear that communication was a bit challenging at times, but we’re glad to know that Nora was able to assist you effectively. We’ll be sure to pass along your kind words to her — she’ll be pleased to hear it! If you need any further support with keeping inclement weather out of your screen room or have any other questions, please feel free to reach out. We’re here to help.
Order when easy and well phone crew was very helpful. Thanks.
Hey Andrew! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
5 calls 4 hung up on me never got to say anything 5th call sorry but really i couldnt understand the phone operator and had to get supervisor who seemed too busy to talk to me as i was checking out asked if i wanted discount said yes and website spiraled for 1/2 hr had to start over. Hope it is worth it
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Brenda! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!