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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,041
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

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Indiana
1 review
0 helpful votes
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Not worth it
May 19, 2025

Had to take a day off of work to get my cover. It's stupid like I must have 50 charters in this review area to be able to submit. Don't waste your time like I had to.

Date of experience: May 9, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hey Jeremy! Thank you for sharing your experience with us. We’re sorry to hear about the inconvenience you faced while receiving your cover. We understand how valuable your time is and truly regret any disruption this may have caused. Please note that if FedEx considers the delivery location to be safe, packages may be left without requiring a signature. However, we completely understand your concern, and we’ll certainly take your feedback into account as we work to improve both our service and communication around deliveries. We appreciate you giving us a try and hope to have the opportunity to better serve you in the future.

Idaho
1 review
0 helpful votes
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Would buy from again.
May 19, 2025

Easy to order, material is high quality, fit is perfect, site is easy to navigate.

Date of experience: May 8, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Perfect fit, quality construction, reasonably priced, quick delivery for a custom sized item. I don't know if I'll ever need a custom cover again but if I do, I'll definitely buy it from Covers & All

Date of experience: May 8, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hey Ed! Thank you so much for your kind words and positive feedback! We’re thrilled to hear that the custom cover was a perfect fit and met your expectations in terms of quality and delivery. We truly appreciate your support and would be more than happy to assist you again in the future if you ever need another custom item. Thanks again for choosing us

Texas
1 review
0 helpful votes
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Great job
May 18, 2025
Updated review

You guys do a fantastic job…………….,.,,,,,,,,,,,,,,,,,,,

Date of experience: May 8, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hey James! We are delighted to hear that you are pleased with our products & services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Very nice durable covers, and they can make just about...
October 3, 2024
Previous review

Very nice durable covers, and they can make just about anything.

Date of experience: September 23, 2024
Vermont
1 review
0 helpful votes
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Easy ordering, very fast shipping.
May 18, 2025
Updated review

We really love this new cover. Fits perfectly. We had two other covers (not Covers&All) and neither one fit as well as this one. Neither cover lasted over 2 years before they ripped.

Date of experience: May 8, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hey Roger! We are delighted to hear that you are pleased with our products & services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Easy ordering process
May 1, 2025
Previous review

Easy ordering process.
Hopefully this cover will last longer than our last one (not purchased from Covers&All).

Date of experience: April 21, 2025
North Dakota
1 review
0 helpful votes
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A+ Experience
May 18, 2025

This is the second time I've ordered from Covers & All. The first was a customized outdoor kitchen cover with a fairly intricate design. Next, it was custom-sized deck pillows. Both order experiences were top-notch! This company is professional and stands behind its products.

Date of experience: May 8, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hey Kate! We are delighted to hear that you are pleased with our products & services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Virginia
1 review
0 helpful votes
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Great Shopping Experience
May 18, 2025

Purchased seat and back covers for an outdoor conversation set (2 chairs and love seat.). Great experience from start to finish. After placing my order, the manufacturer provided me with a. Pdf. Draft of my order to confirm my measurements. I'm glad they did, as I was off on one of my measurements. After submitting the correction, I received another confirmation draft. After confirming all was in order, the product went into production. I was apprised, via email, of each step until shipment. The product arrived on the date specified. After placing them on my furniture, I couldn't be more pleased with how they looked.

Date of experience: May 8, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hey Ron! Thank you for sharing such detailed and thoughtful feedback! We're delighted to hear that your experience—from placing the order to receiving your custom seat and back covers—was smooth and satisfying. It's great that the draft confirmation process helped ensure accurate measurements, and we're glad the final product met your expectations. We truly appreciate your trust in us and are so pleased to know you're happy with how everything turned out. If you need any further assistance, please don’t hesitate to reach out—we're always here to help!

North Carolina
1 review
0 helpful votes
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Very satisfied
May 18, 2025

Ordering was easy, after I correctly measured.
The price was right.
The product fits perfectly.
Surprised it was made and delivered from India. Took 10 days to make, ship and arrive.

Date of experience: May 8, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hello! Thank you for your thoughtful review! We’re thrilled to hear that the ordering process was easy, and that your product fits perfectly. It’s also great to know that the price was right for you. We understand the surprise about the product’s origin and delivery time, and we appreciate your patience throughout the process. Our goal is always to provide high-quality products efficiently, no matter where they’re made, and we’re pleased the timing worked out well for you. Looking forward to serving you again in the future!

Idaho
1 review
0 helpful votes
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I keep going back for more.
May 18, 2025
Updated review

I've used Covers & All for several items and have never been disappointed. Easy to use and the products are so much better than anywhere else.

Date of experience: May 8, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hey Keith! Thank you so much for your kind words and continued support! We're thrilled to hear that you've returned to Covers & All for multiple items and that our products and service have consistently met your expectations. It means the world to us to know that you find our website easy to use and our quality unmatched. We truly value loyal customers like you and look forward to continuing to serve you with products that exceed expectations.


Have purchased from Covers & All before
April 30, 2025
Previous review

Have purchased from Covers & All before. The fact I'm a repeat customer tells you they provide good customer service and products.

Date of experience: April 20, 2025
Texas
1 review
0 helpful votes
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Everything was perfect!
May 18, 2025
Updated review

Website is very user friendly. Customer service is absolutely the best. I will be buying every cover from covers and all in the future. Highly impressed! Thank you!

Date of experience: May 8, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hey Justin! Thank you so much for your fantastic feedback! We’re delighted to know that everything was perfect—from the user-friendly website to your experience with our customer service team. Your kind words mean a lot to us, and it’s incredibly rewarding to hear that you plan to come back to Covers & All for future needs. We look forward to providing you with more custom covers and the same great service every time.


Really like how thorough the measurement requirements...
April 30, 2025
Previous review

Really like how thorough the measurement requirements are for a perfect fit.

Date of experience: April 20, 2025
Arizona
1 review
0 helpful votes
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Back Patio Bar Covers
May 18, 2025

I wanted to get covers for my new backyard patio bar setup including L-shaped bar, three tall chairs and a small side table. The set was handcrafted in steel with inlaid Mexican tiles in the bar top. So every dimension of bar, chairs and side table were unique. I measured the bar three times to assure I ordered the correctly. The online dimension tool was detailed yet easy to use. I opted for the mid-range material which I believe was adequate for the location. I received the covers and all fit perfectly.

Date of experience: April 27, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hey Keith! Thank you for your detailed feedback! We're thrilled to hear that your new patio bar setup and custom covers worked out perfectly. It’s great to know that the online dimension tool helped ensure a great fit for your unique pieces. We’re also glad the mid-range material met your needs for the location, and we appreciate you trusting us with such a special, handcrafted setup. Your satisfaction is our priority, and we’re happy to hear that everything arrived as expected. We look forward to helping you with any future custom cover needs!

Wisconsin
1 review
0 helpful votes
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Reliable
May 18, 2025
Updated review

Order easily placed, confirmed and received in a very reasonable time frame.

Date of experience: May 8, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hey Richard! Thank you for your kind words! We're glad to hear that you found the ordering process smooth and that your order was delivered within a reasonable time frame. Reliability and efficiency are exactly what we strive for, and we're pleased we could deliver on that. We appreciate your support and look forward to serving you again soon!


Excellent
January 25, 2025
Previous review

No problems...timely delivery. Measurements were accurate.

Date of experience: January 14, 2025
Tennessee
1 review
0 helpful votes
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Recommend!
May 18, 2025

Easy! Xxxxxxxxx. Xxxxxxxxx. Xxxxxxxxxxxxxxxxxx. Xxxxxx

Date of experience: May 8, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hey Susan! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Lawn tractor cover
May 18, 2025

You originally ask for 10 dimensions and I provided them along with a picture and model number of lawn tractor.that wasn't enough you came back 3 more times asking for more dimensions that i provided at the beginning.As a result cover came late!

Date of experience: April 21, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hey Mark! Thank you for taking the time to share your experience, and we sincerely apologize for the inconveniece caused during your order process.  Please know that our intention in requesting additional measurements was solely to ensure a precise fit. With custom covers, even small variations in dimensions or structure can impact the final product. Our team may ask for clarification or confirmation to eliminate any guesswork and deliver the best-fitting cover possible.  That said, we regret that this process caused inconvenience and delayed your order. We truly value your patience and hope the final product meets your expectations.  If there's anything more we can do for you, please don't hesitate to reach out.

Florida
1 review
0 helpful votes
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Good website
May 18, 2025

Easy to order but did not realize product was made in china. Probably would not have bought because of origin.

Date of experience: May 8, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hello! Thank you for your review. We're glad to hear you found our website easy to use and the ordering process straightforward. We understand your concerns regarding the product’s country of origin. While some of our manufacturing is based overseas to maintain high quality and competitive pricing, please rest assured that all products go through strict quality control standards to meet our customers’ expectations. We truly value your feedback and hope the product meets your needs. If there’s anything more we can assist you with, please don’t hesitate to reach out.

Connecticut
1 review
0 helpful votes
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Would order again!
May 18, 2025

Very easy process! They fit perfectly. Material is quality so I expect they will last!

Date of experience: May 8, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hey Julie! Thank you for your lovely review! We're so glad to hear the ordering process was easy and that your covers fit perfectly. It's also great to know you're happy with the quality of the material — we design our products to be durable, and we’re confident they’ll serve you well for years to come. We truly appreciate your support and would be delighted to assist you again whenever you're ready to place your next order!

Ohio
1 review
0 helpful votes
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Excellent
May 18, 2025
Updated review

Excellent experience again and again… Customer fit was perfect… Highly recommend this company.

Date of experience: May 8, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hey Dave! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


AWESOME!
May 2, 2025
Previous review

AWESOME!

Date of experience: April 21, 2025
France
1 review
0 helpful votes
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Good attention to detail
May 17, 2025

Very pleased with the service the finished product is very good quality

Date of experience: May 7, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hey Stephen! Thank you for your kind words! We’re delighted to hear that you’re very pleased with the service and impressed with the quality of the finished product. Attention to detail is something we take seriously, so it’s great to know it made a difference in your experience. We truly appreciate your support and look forward to serving you again in the future!

Ohio
1 review
0 helpful votes
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THEY DONT CARE IF YOU ARE NOT HAPPY THEY WILL KEEP YOUR MONEY! They will also make your wait on hold for over 45 minutes.

Date of experience: May 6, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hey Bella! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

New York
2 reviews
0 helpful votes
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Custom sizes snd terrific service follow through
May 16, 2025
Updated review

Staff constantly checked in throughout the design process to ensure they had the correct measurements

Date of experience: May 6, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hey Tina! Thank you for taking the time to share your experience! We're so glad to hear that you were pleased with the custom sizing options and the service you received throughout the design process. Our team is committed to ensuring every detail is just right, and it's great to know that their follow-through made a positive difference. We truly appreciate your support and look forward to assisting you again in the future!


Being able to order a custom size is a great feature
April 9, 2025
Previous review

Being able to order a custom size is a great feature.

Date of experience: March 30, 2025