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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,054
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

Instant Feedback

51,451 reviews

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Minnesota
1 review
0 helpful votes
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Perfection
May 27, 2025

I was worried because the price was so much lower than any place else but they are of the finest quality material and workmanship.

Date of experience: May 17, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hey Ellen! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
1 review
0 helpful votes
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Solid construction
May 27, 2025

The covers are well made, though the fabric wasnt what I was hoping for. But I think they will hold up

Date of experience: May 17, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hey Stacey! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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Outdoor bed cover
May 27, 2025
Updated review

I couldn't find anything premade that fit and was thicker than 2 inches. Had this made and inserted four inch pad and it is super comfortable

Date of experience: May 17, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hey Donna! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


So easy to order
April 24, 2025
Previous review

So easy to order

Date of experience: April 14, 2025
Vermont
1 review
0 helpful votes
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Great covers!
May 27, 2025

I've been buying your covers for a few years now for various grills and patio furniture, and I can't imagine then being any better.

Date of experience: May 17, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hey Joseph! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Fast shipping
May 27, 2025
Updated review

Cushion came quickly and arrived as described. It fluffed up to its full size easily

Date of experience: May 17, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hey Catherine! We are delighted to hear that you are pleased with our product and delivery timeframe. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Easy to order
May 4, 2025
Previous review

Easy to order

Date of experience: April 24, 2025
California
1 review
0 helpful votes
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Love the cover so much!
May 26, 2025

It's a perfect fit, great customer service. So happy with it

Date of experience: May 16, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hey Ashley! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Easy shopping experience
May 26, 2025

Came across this site as an alternative for Amazon when I needed a particular item for outdoors. The product was more affordable on Covers & All, so I decided to try out this company. The shopping experience was easy. The product shipped and arrived on time. Upon opening the package, I found the product to be well-made and exactly what I ordered. Would definitely purchase from here again.

Date of experience: May 3, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hey Allegra! Thank you for sharing your experience with us! We’re so glad you found our site and that your shopping experience was smooth and hassle-free. It’s great to hear that the product met your expectations and arrived on time. We truly appreciate your feedback and look forward to serving you again in the future!

Florida
1 review
0 helpful votes
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Easy to order. Questions answered when I called about sizing.
Cover itself his top notch

Date of experience: May 15, 2025
Veeni M. Covers & All USA Rep
11 months ago

Thank you for your feedback! We're glad to hear that you found the ordering process easy and that your questions were promptly answered. We’re also pleased you’re happy with the quality of the cover. We're sorry to hear the storage bag didn’t meet your expectations. Your feedback is truly appreciated and will be taken into account as we work to improve both our products and packaging. We hope to serve you again in future.

Florida
1 review
0 helpful votes
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Fits like a glove.
May 25, 2025

Everything was perfect and delivery is very fast. Keep up the great work.

Date of experience: May 15, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hey Glenn! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Custom Order Support
May 25, 2025
Updated review

I need assistance ordering an oddly shaped cover for an outdoor built in smoker. I submitted a request and was referred to the standard "grill" covers. I would still like to order a cover for the smoker but need help.

Date of experience: April 9, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hey Adele! Thank you for sharing your feedback, and we're sorry to hear about the difficulty you experienced. We completely understand that built-in smokers often require custom solutions, and we’re here to help you find the perfect fit. Our team will be reaching out to you shortly to assist with the details and guide you through the custom ordering process


This is the second time I am ordering covers and it...
May 5, 2025
Previous review

This is the second time I am ordering covers and it has been an easy process. I need to order a very specially designed cover, for which I will need to work with the sales team. I hope that goes as well.

Date of experience: April 25, 2025
Pennsylvania
1 review
0 helpful votes
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Happy in Pittsburgh
May 25, 2025
Updated review

On time, measurements are right on. Color is nice and well made.

Date of experience: May 15, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hey Timothy! Thank you so much for your kind words! We’re thrilled to hear that your order arrived on time, the measurements were spot-on, and you’re happy with the color and craftsmanship. Your satisfaction means a lot to us, and we look forward to serving you again!


Easy to navigate through your site
May 7, 2025
Previous review

Easy to navigate through your site. Now we'll see if the right product comes?

Date of experience: April 27, 2025
North Carolina
1 review
0 helpful votes
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Easy to order
May 25, 2025
Updated review

It was very easy to order custom covers for our patio chairs, table and fire pit. The directions on website were easy to follow our new covers fit perfectly and were easy to put on.

Date of experience: May 15, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hey Kim! Thank you for your wonderful feedback! We’re so glad to hear that our team was able to assist you and ensure your cover fit perfectly. We always strive to go the extra mile for our customers, and it’s great to know that it made a difference. We look forward to helping you again in the future!


The customer service is excellent, everyone is professional...
May 7, 2025
Previous review

The customer service is excellent, everyone is professional and knowledgeable. I'm so glad that I chose Covers and all for my customer covers.

Date of experience: April 27, 2025
New Jersey
1 review
0 helpful votes
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Fits perfectly
May 25, 2025
Updated review

As usual, I received the product quickly and the product fit perfectly. Thanks again for quality service

Date of experience: May 15, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hey Gerald! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Always easy to input the customizations and place the...
May 2, 2025
Previous review

Always easy to input the customizations and place the order

Date of experience: April 22, 2025
Colorado
1 review
0 helpful votes
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This is the second purchase I've made from Covers & all and I have been extremely satisfied both times.

Date of experience: May 15, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hey Dennis! Thank you for your continued support and for sharing your positive experience! We’re so happy to hear that you’ve been satisfied with both of your purchases. It’s always our goal to deliver top-quality products and service, and we truly appreciate your trust in us. We look forward to serving you again in the future!

Massachusetts
1 review
0 helpful votes
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Website was easy to use. Clear directions on how to measure properly. Option to buy coverage for replacement. Great coupon offer!

Date of experience: May 15, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hey Patti! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Tennessee
1 review
0 helpful votes
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Amazing quality
May 25, 2025

Order process was streamlined & thorough. I was incredibly pleased with the quality of fabric, the fit with my old pillows, and the color! I will be ordering additional covers very soon!

Date of experience: May 15, 2025
Veeni M. Covers & All USA Rep
11 months ago

We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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A pain to get ordered
May 24, 2025

I ordered this cover for a cart with a medium size big green egg on it. The egg is not mounted, it just sets on a cart. Every time I would send in the dimensions, the design team would come back and tell me that the measurements for the circumference would be wrong according to their calculations. (they put it in software and get the answer. So after over a month of going back and forth with the design team a lady finally recommended that we get on the phone and go over the dimensions. What a concept. Could someone have not recommended this weeks earlier. After getting the cover it is a tight fit even thought they say they 1 to 2 inches larger than dimensions given. The part that goes over the top of the Egg is about 4 inches taller than it needs to be. I paid for the insurance to make sure it was correct but there is no way I will send it back and go through that trauma again. If it's a straight forward cover then it's probably a quality cover. I didn't understand if they constantly questioned my measurements of the Big Green Egg, then why didn't they just go to the Big Green Egg website and get them themselves. Then there wouldn't have been any questions.

Date of experience: May 14, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hi Mike, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

California
1 review
0 helpful votes
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Highly recommend
May 23, 2025

Company took my measurements, clarified important details when necessary, and sent my order. Perfect fit, details as requested. Looks like I purchased new patio furniture. Have already begun recommending company to my relatives.

Date of experience: May 13, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hey Pam! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Sizing
May 23, 2025
Updated review

The final fit is very snug … looks great but not the 2" OS final fit as stated on order site. Hopefully it will stretch some. TY

Date of experience: May 13, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hey Kenneth! Thank you for your feedback. We’re glad to hear the cover looks great, though we understand your concern about the snug fit. As noted on our website, we do add up to 2 inches of leeway on the given width and depth to allow for easier pull-in and pull-out. That said, we appreciate your input and will certainly take it into consideration. If you need any further assistance or have questions about the fit, please don’t hesitate to reach out — we’re always here to help!


Easy and thorough to do
May 8, 2025
Previous review

Easy and thorough to do.

Date of experience: April 28, 2025
Canada
1 review
0 helpful votes
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Great product and service.
May 23, 2025

This was my second purchase from this company and I have been very pleased with both products. The service, quality, and attention to detail were great. The only negative was that I requested an elastic bottom on the chair covers, however, it was too tight making putting the covers on difficult - I undid the elastic and all is good now.

Date of experience: May 13, 2025
Veeni M. Covers & All USA Rep
11 months ago

Hey Robert! Thank you for your continued support and for sharing your experience with us. We're delighted to hear that you've been pleased with both products, and that our service, quality, and attention to detail met your expectations. We appreciate your feedback regarding the elastic bottom on the chair covers — we’re sorry to hear it was too tight, but we’re glad you found a solution that works for you. Your input is valuable and will help us improve. If you need any further assistance, please don’t hesitate to reach out — we’re always here to help!