On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
My previous cover for my griddle is great. I need a good cover for my Bullseye. The original cover only lasted about 18 mos. Covers And All was great at communicating with me to ensure the cover was made exactly how I wanted it.
Easy to navigate and measurements necessary are clearly indicated. Not sure what happened that made one cover too small for a perfect fit.
Really like the ability to order custom sizes. The quality of the storage bag was excellent - I am very pleased and ordered furniture covers for the outside deck furniture as a result.
All has been positive. We will see in the spring of 2024 how the product works to protect our Adirondack lake house front porch protected from wind and snow. Seems sturdy and we attached to the porch carefully.
Simple, easy, and the end product was great! Awesome communication by the company.
I am a returning customer. Very satisfied with my previous order.
Ordering was a little confusing because my order was a custom order that was not a typical shape. It was a triangle that also had a cut-out corner. The measurements needed to be exact. Cover's and All's did a terrific job. I will order again for other needs.
High quality company! Production and shipping were very fast and the materials are superior. I got the severe weather cover. I am really pleased and have now bought a second cover. Finally, a company that does everything right the first time! That's getting more and more rare these days. I love the many different designs to build from.
Thank you for the superior service!
Very, very happy!
Worst service you ever get, and please make sure you have few years to receive your order and finally gets cancel, than you have to wait months to receive the money back in to your credit card.
Second order from you guys. First one we were extremely happy with, and you did not disappoint with this one!
Fits great. No issues it seems better than original cover,. Exactly what I wanted.
After posting my original review, the company contacted me to try and make the issues I had right. A new cover was made with additional elastic around the base of the cover. It fits my round fire pit very well.
Many thanks for putting this right. Well done.
I ordered a round cover for a round fire pit. When arrived though the drawstrings are sewn in, just 1 ft long. They don't go all around so you cannot tighten the bottom. This made my fire pit cover totally ineffective as can blow off in the wind. After several back and forth with c/service they would not make right.
When I placed the order it was estimated to take 2 weeks (the tarps are made in a shop in India and shipped to the US), but they came within the week. I wasn't home, so FedEx ended up holding it at their facility and I had to drive 1.5 hours to get them. Next time I'd make sure I was going to be home!
I ordered some covers for my patio furniture. The furniture was expensive so I wanted a cover that would protect it. The ordering experience for Covers & All was simple and allowed you to take pictures of your furniture and upload it to the site. It was a great experience and I felt confident that my measurements would result in a good result. I was right! The covers were shipped quickly and they were a perfect fit for my unusual shaped furniture. They seem to be of excellent quality and the price was reasonable. I will definitely go through them again for any other covers. Thanks Covers & All!
This company is total fraud run by sweet talking sales people.I had to call so many times to remind that I needed the mock up drawing. Never received one. Finally I cancelled the order. Refund still not received yet. I called multiple times about refund. They kept saying it will show up soon. One month has gone by. Total crooks operating from India.
So glad to be able to get bolsters in the color I want!
Entire order processing - end-to-end was seamless. Order Commuincation and confirmation was also managed as expected. Great job.
Your services are great. I made a mistake on the lengths provided.
Easy-to-use website. You can select pre-configured covers for every imaginable application, just plug in the dimensions. Or use their great design service to tailor your cover. I've had several Cover Tuff covers for years that are good as new.
I had custom cushions made for outdoor furniture and they were delivered quickly and accurately to fit size.
Very easy to place order for custom cushion covers and upload images.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members