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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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This product fit perfectly and each purchase that I have made has also
Covers and all has done a good job for me on all my previous transactions and I look forward to this one also
I have been having a difficult time finding this cover. I appreciate the availability and ease with which I was able to order this.
I have ordered custom covers from Covers and All multiple times over the years, including covers for an L shaped outdoor couch, an outdoor table, and a pool heater. All have been very durable, waterproof, and well made. Great customer service while designing the custom products. I would highly recommend this company.
Precise Measurements / Quality product for a great price. Good customer service.
Needs option for wind because this is our second order.
Good price. Responsive customer service...customization.and so far quality
Great product, easy to use website. I had purchased some smaller projects that worked out fine.
Product is Great, I've use them a couple of times, from a cover for my portable propane heater, to covers for chair
Ordered 4 plastic curtains, 18" band on top, 42" clear plastic, 12" band on bottom, to include gromets every 12" across the top and a chain for weight at the bottom. Gromets are any where from 10-13" apart (was looking to overlap the ends), chain does not hold down for even a slight breeze. Ordered and paid for expedited delivery and was over a week late, blamed FedEx, hard to get a product from India to the East coast of the USA in under 24 hours. Was only willing to refund half the shipping costs, would have quicker to have just gone with FREE standard shipping.
Bottom line, the Chain Weights at the bottom waste of money, and make sure you give a month or two lead time
Dear Rob,
We sincerely apologize for the delay in your order, which extended beyond the expected delivery date. We acknowledge the reported issues with the grommets and the chain at the bottom of the product.
It's crucial to note that our products are individually customized, with the grommets manually placed by our skilled personnel. While we strive for consistency, we understand that the alignment of the grommets did not meet your expectations. We appreciate your understanding of the uniqueness of each item.
In response to the delay, we have processed the maximum refund possible. For the concerns about the chain at the bottom, we recommend creating a brief video detailing the issue. Please contact our team by raising a ticket through your Covers and All account. Our dedicated team will promptly investigate and work towards a resolution to ensure your complete satisfaction.
Thank you for your understanding and cooperation.
Best regards,
Covers & All gave me the most selection and easiest way to order a custom grill cover.
We purchased outdoor patio sectional couch covers. The website was easy to navigate the measurements were clear and instructions were easy to follow. It took some time to receive the custom covers but we did receive them. There was a mistake in the order (partly my fault) and thankfully, while it took some time it was all resolved to our satisfaction. I think this is a very good company and produces a product that serves the purpose at a reasonable price. I would order from them again if I had the chance.
This patio set cover was made exactly to my measurements, and fits perfectly! I upgraded to the better quality material, and it is very durable. Quick turnaround on manufacture of item. They are worth the price!
Absolutely Love how the cart covers turned out, Covers&All worked diligently with me over weeks of redesigning and customizing to meet my needs. The covers are amazing quality and really make a huge difference.
Checked the measurements on my made-to-measure pizza oven cover several times to make sure I got it right. I had missed handles, hooks, rounded corners and they patiently contacted me with show drawings to check it off against and advice. Fits really well, well made, great price. Glad I used this company. Arrived quickly once designs finalised as well.
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Wonderful website. Very easy to use and navigate. Multiple options to choose from.
Customer rep worked with me to ensure I provided them with the measurements they needed to custom make our boat cover. Very pleased with the customer service, product, and the knowledge there are still companies out there that provide what you want and not what they want you to have. If I ever need a new cover for anything, I'm calling Covers & All.
I love that I could enter the dimensions online and order without needing to get a quite or have someone get back to me.
I ordered a pool table cover and measured it as instructed on the website and also by talking to a customer service rep. When the cover arrived it was made too small and would not fit. I talked with customer service several times, emailed pictures and videos requested on three separate occasions, and tried to work toward a solution all to no avail. This situation has gone on for 6 months and I have given up on getting any satisfaction from this company. The time and effort spent by me the customer and their employees on a $100 order has led me to rate this company a 1 star! Will not order again.
Dear Joyce,
We extend our sincerest apologies for the frustration and inconvenience you've experienced with your recent order of the pool table cover. We truly value your feedback and understand the importance of a seamless customer experience.
Upon reviewing your case, we acknowledge that there was an unfortunate discrepancy in the size of the cover you received. We deeply regret any confusion this may have caused. Your time and effort in providing photos and videos to help us understand the issue are greatly appreciated.
We understand that this process has taken longer than expected, and we genuinely apologize for any delays in reaching a resolution. Rest assured, your concerns have not gone unnoticed, and we are committed to finding a satisfactory solution for you.
Our customer support team is actively working to address this issue promptly. We have escalated the matter to ensure that you receive a pool table cover that fits perfectly and meets your expectations. Additionally, we will be reviewing our sizing and quality control processes to prevent such occurrences in the future.
We understand your decision not to order from us again, but we hope to regain your trust in the future. If there is anything more we can do to assist you or expedite the resolution, please do not hesitate to contact our customer support.
Thank you for your understanding and patience.
Great company to work with, my cover came out perfect. It fits perfect and was made for outdoors!
Hi, Lynn. Thank you for your feedback! We're delighted to hear that you find our product well-made and perfectly functional for outdoor use. We appreciate your positive comments about our company and are committed to delivering quality products. If you have any suggestions for improvement or specific areas you feel could be enhanced, please feel free to share. We value your input as we strive to continually meet our customers' expectations.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Alison,
Thank you so much for taking the time to share your positive experiences with Covers and All. We are thrilled to hear that you have been a repeat customer, entrusting us with the protection of your outdoor furniture and equipment.
It's wonderful to know that the custom covers for your L-shaped outdoor couch, outdoor table, and pool heater have met and exceeded your expectations. Our team takes great pride in crafting durable, waterproof, and well-made products to ensure the longevity and protection of your valuable outdoor investments.
We're especially pleased that you found our customer service exceptional during the design process. Providing a seamless and enjoyable experience for our customers is a top priority, and we're glad to hear that we've met that standard for you.
Your recommendation means a lot to us, and we truly appreciate your trust and loyalty. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out.
Thank you again for choosing Covers and All. We look forward to serving you in the future.
Best regards,