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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,042
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Virginia
2 reviews
0 helpful votes
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Good cover
November 1, 2023

Very helpful sales people helped make the buying g experience much easier.

Date of experience: November 1, 2023
Virginia
1 review
0 helpful votes
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Great fire pit cover
November 1, 2023

I really like that you can custom make a cover to my specific size.

Date of experience: November 1, 2023
North Carolina
1 review
0 helpful votes
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Ordered and received on time and the cover is exactly what was described.

Date of experience: November 1, 2023
California
1 review
0 helpful votes
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Very high quality
November 1, 2023

Needed a cover for my ham radio gear.for outdoor field day use.
This was perfect...even better than I expected.
I recommend

Date of experience: November 1, 2023
Pennsylvania
1 review
0 helpful votes
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Pleased with the product
November 1, 2023
Updated review

We've ordered products before but had an issue with this time. Product arrived damaged during shipping. Initially, we were told it was beyond the date they could do anything. After providing photos of the shipping (and product) damage, we were sent a replacement. We like their products and we'll continue to purchase from the company.

Date of experience: November 1, 2023

Easy and fast
November 30, 2022
Previous review

Easy and fast

Date of experience: November 30, 2022
Connecticut
1 review
0 helpful votes
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Covers & all were incredibly detailed and caredul in the making of my odd sized covers. Their customer service is meticulous and thorough. The covers are heavy duty, fit perfectly and look great. I would recommend them and would not hesitate to order more covers if I need them in the future

Date of experience: November 1, 2023
Montana
1 review
0 helpful votes
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Fire pit cover
November 8, 2023

Great service, accurate description. Fast delivery.

Date of experience: November 1, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hello, Antonia, thank you for taking the time to share your feedback! We're delighted to hear that you had a positive experience with our service. Providing accurate product descriptions and ensuring fast delivery are top priorities for us, so it's great to know that we met your expectations. We appreciate your support and look forward to serving you again in the future. If you have any more feedback or suggestions, please feel free to share them with us. Your input helps us continuously improve our services.

Georgia
1 review
0 helpful votes
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Not sure cover was made for my mower
November 1, 2023

When placing the custom cover on my zero turn mower for the first time, it was obvious that it wasn't made for this machine. It is far too large and almost impossible to tell what is front and back, left and right. I'm thinking it was destined for another customer. As it is so large, the thought of folding it again and sending the heavy cover back was not attractive and I just kept it. All measurements provided were done by carefully following company directions

Date of experience: November 1, 2023
Virginia
1 review
0 helpful votes
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Custom Covers
November 1, 2023

I have found the services of Covers@ All to be very helpful in protecting our outdoor furniture. I always send in a picture as well as accurate measurements and have gotten excellent results.

Date of experience: November 1, 2023
South Carolina
1 review
0 helpful votes
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Grill cover
November 1, 2023

Fabric is very durable. Didn't realize it would be slick but will probably help dirt not to cling

Date of experience: November 1, 2023
Pennsylvania
1 review
0 helpful votes
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Great product, great service!
November 1, 2023

Great experience working with this team. I highly recommend Covers and All.

Date of experience: November 1, 2023
Maryland
3 reviews
0 helpful votes
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Excellent product and delay was my error
November 1, 2023
Updated review

From the very beginning the customer service was excellent- someone available to speak to help with measurements and to fi x my error with color choice

Date of experience: November 1, 2023

Firepit cover
September 25, 2023
Previous review

Received my cover today- site easy to use and cover made custom with prrovided measuremnts-very good quality and customer service if fabulous- they really offer every kind of cover and this was the only place we could find for a replacement for the cover that came with our firepit, which had literally disontegrated

Date of experience: September 25, 2023

Firepit cover
September 25, 2023
Previous review

Received my cover today- site easy to use and cover made custom with prrovided measuremnts-very good quality and customer service if fabulous- they really offer every kind of cover and this was the only place we could find for a replacement for the cover that came with our firepit, which had literally disontegrated

Date of experience: September 25, 2023
Illinois
4 reviews
0 helpful votes
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Better than expected!
November 1, 2023

I expected good quality based on price and product description, but this cover is really excellent! Very durable rubber material. Fits perfect too!

Date of experience: November 1, 2023
North Carolina
2 reviews
1 helpful vote
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Great product and service
November 1, 2023

Covers were made for mu boat covers and they are fntastic for the money. I only wish the give option for the curvature for the corners of seats. Otherwise the fit is great. I gave an extra inch to my measurements, so I can place them easy.

Date of experience: November 1, 2023
Florida
1 review
0 helpful votes
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Perfect fit at a good price
November 8, 2023
Updated review

Easy to order custom fit cover. Would have been nice to have more pattern choices but cost and size was the most important consideration

Date of experience: November 1, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Judith, it gives us great pleasure to know about your experience with us, and we are looking forward to hearing anything you can share that can help us improve as there is always scope for improvement in terms of customer experience.


Easy to order
September 26, 2023
Previous review

Easy to order

Date of experience: September 26, 2023
New York
1 review
0 helpful votes
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Custom cover
November 1, 2023

Very helpful had to make a few custom covers.if you give correct dimensions on your measurements than you will get the correct fit and quality..

Date of experience: November 1, 2023
New Jersey
1 review
0 helpful votes
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Quality product
November 1, 2023

I received exactly what I ordered in a timely manner. The fit was perfect and has worked well forme.

Date of experience: November 1, 2023
New York
1 review
0 helpful votes
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Pool Heater Cover
November 1, 2023

So far so good. Pleased with other products, that's why I chose to purchase from again.

Date of experience: November 1, 2023
New York
1 review
0 helpful votes
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Perfect
November 1, 2023

Perfect product and perfect support. Very pleased.

Date of experience: November 1, 2023
New York
3 reviews
0 helpful votes
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Great
November 1, 2023

Always deliver a quality product. I've ordered multiple different covers. They are always quality.

Date of experience: November 1, 2023