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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,053
shipping
342
quality
21,526
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Colorado
1 review
0 helpful votes
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Great products.
November 1, 2023

The ordering process is easy and if there are any concerns about the sizes the designer reaches out to confirm dimensions. Excellent craftsmanship and quality.

Date of experience: November 1, 2023
Utah
1 review
0 helpful votes
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The longest and hardest part was deciding what I DID want, and I can't wait to do this again! I've got all sorts of ideas... just need be careful what I ask for, because they are so meticulous in the execution!

Date of experience: November 1, 2023
North Carolina
1 review
0 helpful votes
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Easy
November 1, 2023

Was easy! When we received our grill cover, a portion of the bottom hem was unstitched.

Date of experience: November 1, 2023
Illinois
1 review
0 helpful votes
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Fire pit cover
November 1, 2023

Not happy...the thickness of the material makes it hard to handle and the draw strings do little if anything to sinch it to the fire ring. It simplylooks terri le!

Date of experience: November 1, 2023
Pennsylvania
1 review
0 helpful votes
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Great Product, Extremely Satisfied
November 1, 2023

The website was easy and the order went smooth. Delivered ahead of schedule. No issues so far.

Date of experience: November 1, 2023
Idaho
1 review
0 helpful votes
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High-quality product
November 1, 2023

Easy and seamless to order. The product exceeded my expectations. Everything was cut to my exact specifications. Would recommend this company's transparent tarp covers to anyone.

Date of experience: November 1, 2023
Connecticut
1 review
0 helpful votes
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Great fit
November 1, 2023

Nice color nice durability and fits well. First season so far so good

Date of experience: November 1, 2023
California
1 review
0 helpful votes
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Not all seniors can provide pictures
November 8, 2023

I was unable to take pictures so they did nothing about the height measurement which was 2 in to high

Date of experience: November 1, 2023
Veeni M. — Covers & All USA Rep
over a year old

Hi Kenneth, we regret the inconvenience this has caused you. We certainly understand this is not the ideal experience we want our customers to have. We have sent an email to the email address linked with the order with all updates on how to proceed. We would appreciate it if you could respond to us in the same email and let us know how we should continue. Meanwhile, please do not hesitate to contact us via our phone or chat helplines, which are open 24 hours a day, seven days a week. We appreciate your time in reading this and doing business with us.

North Dakota
1 review
0 helpful votes
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Well made cover
November 1, 2023

This cover was delivered within a timely manner. It's well made & looks like it will stand up again our extreme weather.

Date of experience: November 1, 2023
Florida
1 review
0 helpful votes
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Great Quality and Quick Delivery
November 1, 2023

I was amazed at the quality of the cover I purchased for my Firepit. The website was very user friendly and easy to navigate. I looked all over the internet for a good company to get a custom cover from and after my research I gave Covers and All a try. I am so glad I did because I couldn't be happier with the quality of the product and how fast from the time I ordered to when it arrived. Easy Purchase and a Happy Customer!

Date of experience: November 1, 2023
Ohio
1 review
0 helpful votes
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Looks good
November 1, 2023
Updated review

Arrived quickly and in good condition
Fits well
Site was easy to use

Date of experience: November 1, 2023

Site was easy to use
October 3, 2023
Previous review

Site was easy to use

Date of experience: October 3, 2023
Illinois
1 review
0 helpful votes
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High Quality Covers at a Great Price
November 1, 2023

Was impressed by the quality of these cushion covers -- the material feels very durable and love that the zipper has two pulls and wraps around the corners to make it super easy to take the pillow inserts in and out. My 5 year old patio set looks brand new thanks to these! Wish they came in more colors but am definitely happy with the dark gray shade I ordered.

Date of experience: November 1, 2023
New Jersey
1 review
0 helpful votes
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Pizza oven cover
November 1, 2023

The cove was well made and the fit was as I had order good job

Date of experience: November 1, 2023
Pennsylvania
1 review
0 helpful votes
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Mesh tarp for trailer.
November 1, 2023

I made a boo boo when ordering and missed the drop down boxes for the gromet spacing. My bad ill know better next time. Ace had a kit and I fixed it. Thanks for a good product

Date of experience: November 1, 2023
California
1 review
0 helpful votes
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Easy to collaborate with designers, great follow up and on time delivery, at a reasonable price.

Date of experience: November 1, 2023
Illinois
1 review
0 helpful votes
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Quality produce at a great price
November 1, 2023

I have ordered patio cushions and a fire pit cover - all great

Date of experience: November 1, 2023
Utah
1 review
0 helpful votes
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Great product- exactly as ordered so the time it took to get the measurements was important. Very nice people

Date of experience: November 1, 2023
Virginia
1 review
0 helpful votes
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Canopy Cover
November 1, 2023

Our canopy ripped in a windstorm, and we did not want to buy an entirely new canopy and pergola. This canopy is very heavy duty and was easy to secure with the correct dimensions and the sturdy grommets. Definitely very happy with our purchase!

Date of experience: November 1, 2023
Delaware
1 review
0 helpful votes
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I ordered seat cushions to an outdoor wicker set I've had for years. Not only did they fit perfectly, they were easy to put on the cushions, the seamstress work was impeccable, piping was included at n/c I believe and the fabric was sturdy. At the time of ordering, I chose the upgraded fabric. I also got a small grill cover and I thoroughly pleased with quality and fit. I absolutely would recommend to anyone. It's a joy to get exactly what you'd hoped for!

Date of experience: November 1, 2023
Texas
1 review
0 helpful votes
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Great product
November 1, 2023

Won't regret purchase. Great product. You should buy.

Date of experience: November 1, 2023