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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,060
shipping
342
quality
21,526
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51,451 reviews

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California
1 review
0 helpful votes
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It Fits
November 1, 2023

Exact dimensions.I ordered it to fit over my table with chairs stacked on top.

Date of experience: November 1, 2023
New York
1 review
0 helpful votes
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Easy to custom order
November 1, 2023

Everything from ordering to receiving quality product was a great experience!

Date of experience: November 1, 2023
Iowa
1 review
0 helpful votes
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Easy instructions for measuring and ordering. Very happy with our purchase.

Date of experience: November 1, 2023
New York
1 review
0 helpful votes
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Patio chair covers
November 1, 2023

It was easy to order. The material appears to be of high quality. It is frustrating that the chair covers are designed in such a way that water pools on them causing the sides to pull up. It would be much nicer if the water ran off. I am assuming this will be more of a problem when it snows.

Date of experience: November 1, 2023
California
1 review
0 helpful votes
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Covers & All Order
November 1, 2023

Great! Very happy with the whole experience! Highly recommend this company!

Date of experience: November 1, 2023
Ohio
1 review
0 helpful votes
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Nice cover
November 1, 2023

I needed a cover i got a nice cover made exactly how i ordered it

Date of experience: November 1, 2023
Florida
1 review
0 helpful votes
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Great fit!
November 1, 2023

This is my second different cover ordered and I'm again satisfied.

Date of experience: November 1, 2023
Wisconsin
1 review
0 helpful votes
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November 1, 2023

...

Date of experience: November 1, 2023
New York
2 reviews
0 helpful votes
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Fire Pit Cover
November 1, 2023
Updated review

The cover fit as advertised and measured all went well - however - the pillows I thought based on the order and the picture it was for three different sized pillows - only received one - the smallest one - not a lot of help holding up the cover

Date of experience: November 1, 2023

All went well
January 25, 2021
Previous review

All went well - walks you through the measuring process

Date of experience: January 25, 2021
California
1 review
0 helpful votes
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Unexpected surprise
November 1, 2023

Great customer service when I had questions. Fantastic process to make sure my custom patio set cushions were configured the way I wanted it to. I especially love that piping on both sides of the cushion was part of the cost and not an added charge. And that Covers and All provide more zipper placement options than other online cover stores offer.

Date of experience: November 1, 2023
Texas
1 review
0 helpful votes
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Measurement Instructions Off
November 1, 2023

After thoroughly following the instructions on the website, we made sure not to add any additional amount around the trim of the windows while measuring for the skylight covers. However, we must mention that the instructions were unclear and concise, making the measurement process frustrating and time-consuming. Despite our best efforts, the skylight covers only partially stay on and sometimes blow off slightly, even when the weather isn't windy. The reason behind this is the inaccurate measurements we took due to the unclear instructions. All in all, we are disappointed with the product and the instructions provided on the website..

Date of experience: November 1, 2023
Minnesota
1 review
0 helpful votes
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Perfect!
November 1, 2023

I bought a grill cover. I loved that I was able to specify all of my grills dimensions. Cover fit nicely and looks great. On top of that I felt the price was reasonable for a custom cover. Also liked that it was USA made.

Date of experience: November 1, 2023
New York
1 review
0 helpful votes
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COULDN'T BE HAPPIER!
November 1, 2023

From the assistance with choosing the right cover for my fire pit to the delivery, to the quality of the material used, and now the follow-up, it has been an experience unlike what we see anymore today! I would highly recommend Covers and All to anyone looking for this type of product!

Date of experience: November 1, 2023
Pennsylvania
1 review
0 helpful votes
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Great Company-Fair Pricing
November 1, 2023

Great Products, Fair Pricing, would recommend them to anyone who needs to protect their furniture or grills

Date of experience: November 1, 2023
Florida
1 review
0 helpful votes
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Perfect Fit
November 1, 2023

The protective cover was for my Weber Kettle. It fit perfectly and looks very sturdy.

Date of experience: November 1, 2023
California
1 review
0 helpful votes
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Great cover!
November 1, 2023

This cover is just what I was looking for. It's waterproof and fits my fire pit so well. It also well made so I'm sure it will last for several years.

Date of experience: November 1, 2023
Missouri
1 review
0 helpful votes
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Handled my issues great
November 1, 2023
Updated review

Great service with sending new cover after the first was damaged.

Date of experience: November 1, 2023

Great products
June 24, 2021
Previous review

This was my second cover and the quality is second to none. I love these covers.

Date of experience: June 24, 2021
Washington
1 review
0 helpful votes
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Simple and easy to order
November 1, 2023

Arrived on time product was good
Just had issue securing bottom could not get it tight

Date of experience: November 1, 2023
Texas
1 review
0 helpful votes
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The two most important things…
November 1, 2023

The two most important things I was looking for was that one, the product delivered was just as the product advertised, and two, that it arrived on or before a specific date (before the first snowfall). You delivered on both counts. Thank you!

Date of experience: November 1, 2023
Georgia
1 review
0 helpful votes
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Ordering was simple and all dimensions customized perfectly for my outdoor furniture. The order was promptly filled and communication about the order status was efficient. Delivered as planned, and all covers in good shape. Overall good experience. I would choose Covers & All for future work as needed.

Date of experience: November 1, 2023