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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,068
shipping
342
quality
21,524
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Colorado
1 review
0 helpful votes
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Pretty average customer service
November 2, 2023

Was very excited at first. But the product developed a hole with minimal use. I opened an incident, sent a picture of the hole. The response was that it was my fault and they did nothing. Now I have a fire pit cover that leaks. Covers seems happy with my money instead of addressing the problem.

Date of experience: November 1, 2023
California
2 reviews
0 helpful votes
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Not a designed cover.
November 9, 2023

I was told the design team would make my cover to fit my 1981 Corvette. They didn't. They sent me a 1990 Corvette cover. It fits OK, but the side mirror pouches are off by a couple feet.

Date of experience: November 1, 2023
Veeni M. Covers & All USA Rep
over a year old

Hi Bruce, as part of our dedication to offering world-class products, we conduct a Quality Check on all items before they are dispatched to verify that they are defect-free. It is regrettable that occasionally a flaw goes unnoticed, for which we sincerely apologize. We request you to raise a ticket from the Help and Support option in your Covers&all account and share real-time images or short videos showing the issues. Please be assured that we will look into it promptly.

North Carolina
2 reviews
0 helpful votes
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Great fit!
November 1, 2023

Custom order arrived quickly and fit perfectly. Just follow the instructions on the website and you will have your custom cover in no time. Looks great and weathers lightly. Definitely will order again!

Date of experience: November 1, 2023
Illinois
1 review
0 helpful votes
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Quality
November 1, 2023
Updated review

Extremely pleased with the purchase of our vinyl curtains.

Date of experience: November 1, 2023

Great product!
October 28, 2023
Previous review

Great product! Very happy with our vinyl curtains for our pavilion.

Date of experience: October 28, 2023

Great product
September 25, 2023
Previous review

Great product

Date of experience: September 24, 2023
California
1 review
0 helpful votes
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Slip cover
November 8, 2023

It took too many emails to get the sizing right. The finished product fit well, but the fabric is much flimsier than I hoped for.

Date of experience: November 1, 2023
Veeni M. Covers & All USA Rep
over a year old

Hello Dennis,

Thank you for providing your feedback. We apologize for the delay in confirming the measurements via email, which took longer than anticipated. We're delighted to hear that the cover fits well, but we understand that the material may not meet your expectations. It's important to note that the material we use is standard across the market and is designed for its intended use.

We kindly request that you continue using the product, as you may find that the quality proves to be long-lasting and meets your needs over time.

Utah
1 review
0 helpful votes
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Exactly what I needed!
November 1, 2023

If you can measure your device…you can get a very nice and affordable cover for it. Old Man Winter isn't gonna touch my deck evaporative cooler THIS year!

Date of experience: November 1, 2023
Iowa
1 review
0 helpful votes
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After looking for new cushions and seeing the expensive cost even with year end sales prices we decided to try just getting new COVERS! And what a great deal$$$! A lot less money spent on 16 cushions! (8 Seats & 8 Backs) They are looking to be very durable, nice thick fabric, good craftsmanship, handy zipper, etc. Just such an eye appealing way to get a new look! I'm loving them!

Date of experience: November 1, 2023
New Jersey
1 review
0 helpful votes
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Patio cover
November 1, 2023

One issue. Somehow Cover and All wound up with my work email as a means of communication. Preferred to use my personal email.

Date of experience: November 1, 2023
Ohio
1 review
0 helpful votes
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Cushion Covers
November 1, 2023

They were better than I would have expected. Thank You!

Date of experience: November 1, 2023
California
1 review
0 helpful votes
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Good cover, that can be customized
November 1, 2023

The site is not the easiest to navigate for truly custom measurements, but the Product team was really good about communicating and locking down measurements before creating the cover.

Date of experience: November 1, 2023
California
1 review
0 helpful votes
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Good product...fits perfect.
November 1, 2023

I had a few tricky pieces that had to be addressed and they reached out and we worked together to get it done correctly. Thank you!

Date of experience: November 1, 2023
California
1 review
0 helpful votes
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Great quality
November 1, 2023

It fits perfectly and is very well made. The color is different than the same shade we used for a BBQ cover, but it is different material and still goes well together.

Date of experience: November 1, 2023
Wisconsin
1 review
0 helpful votes
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Large Sheet
November 8, 2023

The reason I went with a custom option was to avoid a big seam, that didn't happen. I was under the impression that it would be seamless. Wasn't happy with final result.

Date of experience: November 1, 2023
Veeni M. Covers & All USA Rep
over a year old

Hi Brian, we are sorry to learn about your dissatisfaction with the received product. Upon reviewing the details, we found the order was placed for Custom Clear Vinyl Tarp. We would like to inform you that the seamless size for the same is 6'. Also, we have mentioned the same on our website. We request you to check the following link for the same https://www.coversandall.com/tarps-curtains/custom-tarps/clear-tarps/custom-clear-vinyl-tarps-p. We hope this clarifies. For further assistance, we request you to contact our 24/7 call or chat helplines.

New York
2 reviews
0 helpful votes
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Great Cover for Ooni Pizza Oven
November 1, 2023

Covers&All far exceeded my expectations with the custom cover they designed for my pizza oven. I was expecting a simple dome cover for the oven and table, but they created a custom-fitted cover that provides total coverage. The process involved exchanging photos an graphics with updated measurements each time. Such attention to deatil contributed to the perfect execution of the design. I highly recommend them.

Date of experience: November 1, 2023
New York
1 review
0 helpful votes
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Generally great
November 1, 2023

Measuring is difficult if you don't have a standard-sized product. In general though, I have been satisfied with the products I have purchased. My table-and-chairs cover is a bit small, but perhaps that's my fault--I'll never know.

Date of experience: November 1, 2023
Tennessee
1 review
0 helpful votes
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Great Custom Covers
November 1, 2023

The process to order custom covers was really easy and seamless and there was a lot of open communication about the design. The product arrived on time and we're happy with it!

Date of experience: November 1, 2023
District of Columbia
1 review
0 helpful votes
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Wasn't expecting the draw string
November 1, 2023

Ended up being way to big and wasn't looking for a draw string. Planned on just pulling it over the top to keep dust off my meat slicer. It'll still work just not as described in your website and baggy.

Date of experience: November 1, 2023
Missouri
1 review
0 helpful votes
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Perfect Fit
November 1, 2023

Covers & nAll were very thorough on asking questions and providing drawings to ensure I received a perfect cover for my shuffle board table

Date of experience: November 1, 2023
Ohio
1 review
0 helpful votes
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Great Quality
November 1, 2023

It came exactly like the dimensions I requested. Perfect fit! I would/will order again.

Date of experience: November 1, 2023
Utah
1 review
0 helpful votes
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Great product
November 1, 2023

This was a experience. Just measure, select your options and color. Product arrived sooner than expected and fit perfectly.

Date of experience: November 1, 2023