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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Covers and all stayed in touch making sure to get a difficult cover right
I ordered from Covers and All because of the price. Was not disappointed
Hey Randy! We are delighted to hear that you are pleased with our product and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I've had 6 custom covers made over the past few years (coffee tables, fire pit, cushion boxes, dog beds) and love the products and customer experience. The design team is quick and responsive and detail oriented. The products arrive quickly, well packed and they use vacuum packing to reduce bulk. The products I've ordered have stood up very well to the intense heat, wind and dust of the desert environment I live in. Recommend them. They are my go to for covers
Hey Jackie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I've used you before on numerous occasions and am reordering one item. Like that it is easy to reorder a previous item.
Well designed website, excellent customer communication, excellent product delivered on time :)
Hi Carl, Thanks for the suggestion! We totally understand how helpful it would be to review all the details one last time before finalizing the order. Just to let you know, all the complete order details are available on the shopping cart page before checkout, so you can go over everything there.
We’re always looking for ways to improve, so we’ll definitely keep your feedback in mind as we continue to make our checkout process as smooth as possible. If you have any other thoughts or need assistance, don’t hesitate to reach out!
Zipper can open from either end or meet in the middle.
I would order again if I needed a custom size.
Hey Brenda! Thank you for your feedback! We’re glad to hear the cover fit perfectly and that you’re happy with the durable material and convenient zipper design. We look forward to assisting you again whenever you need a custom size.
Super easy to order. I love that they 'measured twice and cut once' as it allowed me to catch a mismeasured side. Thank you!
Hey Joey! Thank you for your wonderful feedback! We’re thrilled to hear that your ordering experience was “easy peasy” and that our double-checking process helped ensure a perfect fit. We believe in getting things right the first time, and we’re so glad that made a difference for you. We truly appreciate your trust in us and look forward to serving you again in the future.
Well made - affordable fabric covers - accurately made to measurements provided. Beautiful transformation of outdated barstool cushions
Hey Robin! Thank you for your kind words! We're thrilled to hear that the barstool cushion covers turned out just as you envisioned. It’s always rewarding to know that our custom-made products are helping to beautifully transform spaces. We appreciate you highlighting the quality, accuracy, and affordability of the covers—it means a lot to our team. If you ever need more custom pieces in the future, we’ll be here and happy to help again!
Quality of fabric is good. Drawstring doesn't work and is inadequate. If I had known, I would have ordered with elastic instead.
Hi Randy, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
This is the second time I'm ordering my custom cushion covers from this company. Given that I do not cover my cushions over the winters, the prior one lasted a full three years in all seasons. I will continue buying from this company.
Hey Tracy! Thank you for your feedback and for being a returning customer! We’re delighted to hear that your previous custom cushion covers lasted three full years through all seasons, even without winter protection. Your continued trust means a lot to us, and we look forward to providing you with quality covers for many years to come.
All went well from start to finish. My ottoman covers even arrived earlier than expected and fit perfectly.
Hey Judy! Thank you for sharing your flawless experience with us! We’re delighted to hear everything went smoothly from start to finish and that your ottoman covers arrived earlier than expected and fit perfectly. Your satisfaction is our top priority, and we look forward to serving you again in the future!
I was beside myself thinking I would have to pay an arm & a leg for super specific,'custom measurements for a discontinued product but then I stumbled across this site and I'm so happy with the price, color options, measurement possibilities and quality. Hopefully they last for years!
Hey Alexis! Thank you for sharing your experience with us! We're thrilled to hear that we could offer a solution that didn’t break the bank especially for something as specific as custom measurements for a discontinued product. It's great to know you're happy with the price, color options, and overall quality. We hope the product serves you well for years to come, and if you ever need anything else, we’ll be right here to help.
I couldn't find a refund/return option on the website. When I called the man couldn't help with a return. The chat service said we needed to email them. I couldn't find an email address to reply to. The site kept filling my shopping cart by its self! Worst experience with an attempt at return/refund ever!
And we had heard great things about tis company
HI Glen! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
I already did that. You don't really want a true review. I have nothing else to say.
Hi Sharon, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Love the website. It's amazingly user friendly. If they are not absolutely sure of something, they contact you to clarify. My previous set only lasted 4 seasons, but I just went with the standard material, and the deck gets sun from 10am-5pm daily. This time I purchased the best material and realized the difference.
Hey David! Thank you for your detailed feedback! We’re delighted to hear that you found our website easy to use and appreciated our team’s proactive communication. It’s great to know that the upgraded material is making a noticeable difference, especially with your deck’s sun exposure. We truly value your business and look forward to continuing to provide high-quality products that meet your needs. Please don’t hesitate to reach out if you need any further assistance.
Got 50 emails from 49 different people after I sent in detailed drawings and every response was incorrect. I had to call 3 times and had a hard time understanding the person and they knew nothing about my order. Way to complicated for what I wanted. Needed 1 person to handle my project from the beginning.
Hey Gary! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Can't find a better cover on the market! Have purchased other covers over the years and they only lasted 2-3 years in our harsh environment. The top of the line cover from you will last many years worth the price!
Hey Dave! Thank you so much for your review! We’re delighted to hear that you appreciate our thorough approach and dedication to making sure your order is just right. It’s especially rewarding to know that you find our cover superior in durability compared to others you’ve used over the years. We take great pride in providing top-quality products designed to withstand even the harshest environments, and we’re glad to be your trusted choice. Thank you for choosing Covers & All we look forward to serving you for many years to come!
The custom cover was a perfect fit. Their designer contacted me several times to verify and ensure that the cover would fit exactly. Would order again!
Hey John! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The process for creating my custom (logo's) cover was great. I wanted to add a Logo to our fire pit cover to customize it for our home. I uploaded a logo and received a mock-up of the cover for my review. Thank goodness since the logo I uploaded initially was much too small. This gave me a chance to revise the logo and make sure it was the right size and color. The measurement instructions were super specific and helpful to getting our cover "just right" It is a tad bit tight but works great and looks great. I really appreciate the back and forth with the designer to make sure it was what we hoped for. I ordered the heaviest weight cover and I feel like it will wear well and last.
Hey Sharon! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I was pleased to have the agents carefully using measurements that fit my box perfectly. I love the clear vinyl so I can find things easiily and those little clips on the corners keeps it nice and snug! Thank you!
Hey Kathy! Thank you so much for your kind feedback! We're thrilled to hear that the custom measurements worked perfectly for your box and that you’re enjoying the clear vinyl and snug fit with the corner clips. It's great to know the design is making organization easier for you. We truly appreciate your support and look forward to serving you again!
Ordering was very easy, prompt notifications when product went into production and when shipped. Products arrived days earlier than stated.
Hey Ed! Thank you for your wonderful feedback! We’re glad to hear the ordering process was smooth and that you appreciated the timely updates throughout production and shipping. It's great to know your products arrived ahead of schedule. We truly value your support and look forward to serving you again in the future!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey John! Thank you for your kind words! We’re so pleased to hear that our team’s attention to detail and consistent communication helped ensure your custom cover turned out just right—especially with a more challenging design. Providing a tailored and stress-free experience is what we strive for, and it’s great to know we delivered that for you. If you need any assistance in the future, we’ll be more than happy to help again.