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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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California
1 review
0 helpful votes
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It's perfect for the space!
April 13, 2024

My dog loves having a comfy place to relax in my balcony.

Date of experience: April 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you so much for your positive rating! We really appreciate your business and are glad to hear that you're satisfied with your purchase. We hope your next order is just as enjoyable. Thank you for choosing Covers & All.

Delaware
1 review
0 helpful votes
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Just used info from previous order to order backup. Good quality covers

Date of experience: April 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Charles, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Texas
1 review
0 helpful votes
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Great fit!
April 13, 2024

Very satisfied! Price point is perfect, and great quality! I will be ordering again soon

Date of experience: April 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you so much for your feedback! We're delighted to hear that you appreciate our pricing. We always strive to offer the best value for our customers. If there's anything else you need or have questions about, feel free to let us know.

Florida
1 review
0 helpful votes
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Great service and product
April 13, 2024

Great covers - my third order! High quality
And great fit.

Date of experience: April 3, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Courtney! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Colorado
1 review
0 helpful votes
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I needed covers for a couple of typewriters and these fit the bill

Date of experience: April 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Bradford! We're thrilled to learn that you found the product you were seeking and are satisfied with the pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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Fast custom fit
April 13, 2024

Impressed with the speed at which we received our custom-made piece. And the price is good.

Date of experience: April 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Maryanne, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Pennsylvania
1 review
0 helpful votes
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Nice covers
April 12, 2024

Very easy to order. Quick delivery. Good quality outdoor slip covers for my patio furniture cushions.

Date of experience: April 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Charles! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Georgia
1 review
0 helpful votes
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Good company
April 12, 2024

Very satisfied. Will definitely use this company again

Date of experience: April 2, 2024
Tennessee
1 review
0 helpful votes
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Don't "mesh" with me baby!
April 12, 2024

Covers & All were easy & fantastic to work with. Product results were amazing and delivery was on-time.

Date of experience: April 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Michael! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Texas
1 review
0 helpful votes
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High Quality Firepit Cover
April 12, 2024

Ordering was easy. Fits the top of my firepit perfectly. Doesn't cover the foot rail but it provides protection for the most important part—the pit.

Date of experience: April 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Joann, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Illinois
1 review
0 helpful votes
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Great product and great service
April 12, 2024

It was very easy to custom order, a dog bed and the service was excellent

Date of experience: April 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Philip! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Not quite right
April 12, 2024

The cover hangs down to the ground and can be tucked under the cart. I sent lots of pictures and answered several emails. The material is quite good.

Date of experience: April 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey William! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.

Missouri
1 review
0 helpful votes
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Great product
April 12, 2024

Great quality seat cover that we use in our new car

Date of experience: April 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Randy! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Maryland
1 review
0 helpful votes
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Sample set
April 12, 2024

I ordered your sample set and found the set useful in aiding my decision to purchase

Date of experience: April 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Robert! We are pleased to hear that you found the swatch kit option useful. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We look forward to delighting you again with your next order!

California
1 review
0 helpful votes
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Well done sauna cover
April 12, 2024

The cover fits perfectly and the quality is very good. Timing was excellent as well.

Date of experience: April 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Jeanie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Pennsylvania
1 review
0 helpful votes
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After several emails confirming the measurements the cover was made to the prefect size.

Date of experience: April 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Thank you, Andy, for the appreciation! We're delighted to know that you enjoyed our designs. If there's anything specific, you'd like to see more of or if you have any special requests, we're all ears! Looking forward to continuing to serve you.

Louisiana
1 review
0 helpful votes
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Very pleased with product 👍
April 12, 2024

Very helpful and order received on time and had on issue with product met my standards and was on issues with damaged

Date of experience: April 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey Carlies! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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One of the seams was not properly tied and I'll have to fix it hence a 4 rating otherwise everything was great.

Date of experience: April 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Dear M D, thank you for sharing your feedback with us. We're thrilled to hear that overall, you had a great experience with our product. We apologize for the inconvenience caused by the seam issue. Your feedback is valuable to us, and we'll make sure to address this with our quality control team. We appreciate your understanding and hope to have the opportunity to serve you even better in the future.

Colorado
1 review
0 helpful votes
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Great
April 12, 2024

Ordering the desired product was easy. The order was completed online and the online ordering process was easy. Delivery status was regular and I was kept informed regularly. Product arrived as indicated and was in good shape.

Date of experience: April 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey William! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
2 reviews
0 helpful votes
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Heavy Duty covers
April 12, 2024

Pretty nice way to place measurements where they show you where and what your measuring.

Date of experience: April 2, 2024
Veeni M. Covers & All USA Rep
over a year old

Hey, Paolella! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!