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Covers & All USA

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+422
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Covers & All USA Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
5,056
shipping
342
quality
21,526
This company responds to reviews on average within 0 days

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51,451 reviews

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Alabama
1 review
0 helpful votes
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Outstanding in Every Way!
April 12, 2024

My wife and I had spent some time looking at new cushions for our outdoor furniture before thinking about covers. We found Covers & All and could not be happier with the entire experience. The process for communicating what we had and needed was very clear, they responded quickly with very clear requests, and the covers arrived more quickly than expected and worked perfectly on our exisiting cushions.

Date of experience: April 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Tom! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Michigan
1 review
0 helpful votes
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Custom
April 12, 2024

Love that they can take my need and make it, rather than shopping around to find what just might work.

Date of experience: April 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Kara! We are delighted to hear that you are pleased with the custom options. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Works Great
April 12, 2024
Updated review

I ordered the same covers twice because one of mine flew away. Works great!

Date of experience: April 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Pia! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Looks good
June 7, 2021
Previous review

It's what I expected --fits well and looks like the pictures. I don't know yet how well it will last, since it's only been a few weeks, but so far, so good!

Date of experience: June 7, 2021
Illinois
1 review
0 helpful votes
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N/a
April 12, 2024

N/an/an/an/an/an/an/an/an/an/an/an/an/an/an/an/an/an/an/a

Date of experience: April 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Abraham! We are obliged to receive 5-star rating from you. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Quality
April 12, 2024

I thought I was purchasing the cushions not just covers.

Date of experience: April 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Randy! We are delighted to hear that you are pleased with our product. We do provide cushion inserts too and to shop the same, please refer the given link;
https://www.coversandall.com/cushion-pillow-covers/cushion-insert/square-rectangle-cushion-insert-p
Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Illinois
1 review
0 helpful votes
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Pleasantly surprised
April 12, 2024

I ordered a cover for a special-made/sized dog bed. It fit perfect.

Date of experience: April 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Breanne! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Massachusetts
2 reviews
0 helpful votes
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As advertised
April 12, 2024

Inexpensive fast and as advertised. Very satisfied

Date of experience: April 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Matthew! Thank you so much for your feedback! We're delighted to hear that you appreciate our pricing and satisfied with the product. We always strive to offer the best value for our customers. If there's anything else you need or have questions about, feel free to let us know.

Florida
1 review
0 helpful votes
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Great product!
April 12, 2024

Loved the material and product was perfectly tailored to our needs.

Date of experience: April 2, 2024
Florida
1 review
0 helpful votes
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Good quality and very nice dimensions for our application

Date of experience: April 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Jorge, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Illinois
2 reviews
0 helpful votes
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The site, is very thorough in the way it needs to be, to insure your custom order is correct. It can be tricky, but not difficult. I love the product I received, durable, easy to install, and it fit well.

Date of experience: April 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Michele! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

New Jersey
1 review
0 helpful votes
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Great Custom Cover
April 12, 2024

This was a great custom cover for a mini refrigerator for our deck….perfect fit, quality material, study and a value price!

Date of experience: April 2, 2024
New York
1 review
0 helpful votes
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Absolutely love the covers!
April 12, 2024

Ordering was easy, delivery was fast and quality was fantastic!

Date of experience: April 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Susan! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Washington
1 review
0 helpful votes
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A Perfect Fit!
April 12, 2024

I needed to replace the cover on a window seat cushion. The process and guided website made it easy to enter measurements and choose fabric. I was pleasantly surprised when the item was delivered earlier than expected. The quality of the fabric is great and the zipper is secured under a seam of fabric. The cover fit perfectly on my existing foam pad.

Date of experience: April 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Peggy! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

California
1 review
0 helpful votes
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Good review
April 12, 2024

Good communication and good price for durable products

Date of experience: April 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you so much for your feedback! We're delighted to hear that you appreciate our pricing. We always strive to offer the best value for our customers. If there's anything else you need or have questions about, feel free to let us know.

New York
1 review
0 helpful votes
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Great company and product
April 12, 2024

It is rare to find a speedy custom solution to an important basic that can easily be overlooked. It is also nice to have an opportunity to support a brand NOT amazon that provides a very fair price and a custom product that is high quality. The quality exceeded my expectations the first time I purchased, very durable and not flimsy. I first bought a grill cover and then came back for outdoor furniture covers. VERY worthwhile investment.

Date of experience: April 2, 2024
Texas
1 review
0 helpful votes
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Great quality
April 12, 2024

The cover fit perfectly and the quality is great. Did not take long to arrive.

Date of experience: April 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Jonette! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Missouri
1 review
0 helpful votes
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Excellent service
April 12, 2024

Custom made that fit perfectly. Great price and fast delivery. Great communication.

Date of experience: April 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Gregory, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Georgia
1 review
0 helpful votes
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Love them!
April 12, 2024

I love being able to order the exact size I need for my situation. I'll be ordering again when needed and I'll be referring others.

Date of experience: April 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Hey Margaret! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Montana
1 review
0 helpful votes
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Custom Cover
April 12, 2024

The material is good quality. The ordering process was easy and shipping was quick, especially considering it was a custom order. I've ordered from this company before and will do so again.

Date of experience: April 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, Calla, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Louisiana
1 review
1 helpful vote
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Very accommodating!
April 12, 2024

After placing the order, I received an email to confirm dimensions, logo, and zipper placement. I called for help on a few things and talked to representatives that were very helpful. Received another email with mock up confirming the changes. And then received our custom covers less than a week after the last email. We placed an order for 5 large covers, so I thought that was pretty quick. The covers were perfect. Perfect fit, nice weight. Nicely made. Good quality. Highly recommend!

Date of experience: April 2, 2024
Veeni M. — Covers & All USA Rep
over a year old

Thank you, JE, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!