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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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The design team worked with me over several iterations to ensure my custom cover would fit perfectly. I was very happy with the diligence and speed of their support. The product arrived and fit very well, looks great, and is of high-quality material (though I did order the most durable material).
Did not get what I wanted even though the attachment was sent with specific measurements instead you shipped a standard inventory. There is no one to talk to who can settle this order. VERY BAD EXPERIENCE. NEVER AGAIN.
Hi Badel, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Fantastic construction but this item doesn't fit and not because of Cover & All. My Saunas dimensions were provided by Amazon where I purchased it from. The dimensions provided might be right but did not account for the overhand. So, when I received the cover it would not fit my Sauna. I'm assuming some responsibility for this because I could have slowed down and thought about that. Also, maybe they could have suggested that. Either way, I'm assuming all the responsibility for this oversight. Thanks!
Hi Nicholas, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Easy to order online, reasonable pricing, delivered quickly and when promised, provided a good quality product that was exactly what I wanted.
Hey Patty! Thank you for taking the time to share your experience! We're so pleased to hear that you found the ordering process smooth, the pricing reasonable, and the delivery timely. It’s great to know the product met your expectations and arrived just as promised. Your satisfaction is exactly what we aim for, and we’re glad to have delivered on that. We look forward to serving you again in the future!
Fantastic experience and covers we will use and enjoy for years. So happy we found your site and ordered, we could not be more pleased.
Thank you so much for perfect product in extremely speedy time.
Hey Susan! Thank you for such amazing feedback! We’re absolutely thrilled to hear that you had a fantastic experience and that the covers exceeded your expectations. It means a lot to us that you’re so pleased with the quality and speed of your order, and we’re delighted to know the covers will be enjoyed for years to come. Thank you again for choosing us—we’re so happy you found our site! If you ever need anything in the future, we’ll be here to help.
The cover fit perfectly and I was very impressed with the quality of material used.
Hey Mary! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Had a custom cover made, walked through it step by step. It came out as a perfect fit.
Hello! Thank you for your kind words! We're delighted to hear that your custom cover turned out to be a perfect fit and that the step-by-step process made things easy for you. It's always our goal to provide a smooth and supportive experience from start to finish, and we're thrilled to know we delivered. We truly appreciate your trust in us and look forward to helping with any future projects!
Hey! Thank you for your kind words! We’re glad to hear everything from measuring and ordering to receiving your product went smoothly and that you're very satisfied with the result. We truly appreciate your trust in us and look forward to serving you again in the future!
Stumbled across this company while searching for a sail for my rear deck. Could not be happier with the entire experience, from navigating the website, to ordering and receiving, great experience! Well done to whoever set this all up, I expect you will do very well.
Cheers
Hey Phil! Thank you so much for your wonderful feedback! We're thrilled to hear that your experience from discovering our site to receiving your order was such a positive one. It’s especially rewarding to know that everything from the website navigation to the final product exceeded your expectations. We truly appreciate your kind words and encouragement it means a lot to our entire team. If there's anything more we can do to support your outdoor projects, we're always here to help.
Company was easy to deal with. The only reason I did not get five stars was waiting to see the durability of the cover.
Hey Don! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Coversandall required that I send a video showing that the covers were too small and not to my specifications in my order. I made two videos and sent them. The customer service representative will not remake the covers. He offered me a 20 percent discount off the main price to order new covers. If I could, I would go to another company, but the pillow covers need to match the cushion covers. This is very poor customer service. I am very dissatisfied with my purchase.
Hey Kathleen! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
The process was relatively simple. I look forward to seeing how the covers turn out.
Measurements not right have to jump thru hoops to return the item
Hey Scott! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
Better quality and fabric than my original TV cover, fits like a glove. However, because of this it takes more time and is a little cumbersome to take on and off. My original TV cover went on like a shower cap, with elastic around the edge to hold it in place. The Covers & All cover has zippers and Velcro which gives it a tighter, more custom fit, but does require more effort to take on and off
Hey Mary! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
This transaction was amazing. Measurement tool was fast and easy. The three choices of protection material was a great option. My item arrived very quickly, was built very well and fit perfect. Will purchase items again in the future.
Hey John! Thank you so much for your wonderful feedback! We’re thrilled to hear that you found the measurement tool easy to use and appreciated the material options available. We're also glad your item arrived quickly, was well-built, and fit perfectly. Your satisfaction means a lot to us, and we look forward to serving you again in the future!
Exceeded expectations, fit perfectly and easy to install.
Hey Theresa! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
For measurement, I think "Depth" might be a better descriptor than "Length". I should have called for clarification, so it's my fault. Zippers are on the sides, and wrap around, a few inches in the front. Still looks much better than the old ones. I would shop your store again. The material is nice, and despite the zipper issue, the covers fit perfectly.
Hey Donna! Thank you for your thoughtful feedback! We appreciate your suggestion about using “Depth” instead of “Length” for measurements this will definitely help us improve clarity. We’re glad to hear the covers fit well and that you like the material despite the zipper placement. Your support means a lot to us, and we look forward to serving you again in the future!
Called indicating that the grill cover ordered is too large, and I would need to return the cover and order a smaller cover. I did get a response indicating that my request was under review. I have not heard anything further!
Hi Daniel, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
I sent all the measurements and 2 weeks later I received my cover. Works perfect cushions can stay on the sectional and to cover protects it.
Hey Ray! Thank you for the kind words! We're so pleased to hear that your custom cover arrived on time and works perfectly for your sectional. It's great to know that the fit allows you to keep your cushions in place while staying protected—exactly what we aim for! Your satisfaction means a lot to us, and we appreciate you choosing Covers & All. We look forward to helping with your next project!
Hey Jeff! Thank you for sharing your great experience! We’re delighted to hear that the product met your expectations and that the delivery was quick. Your satisfaction is our priority, and we look forward to serving you again soon.
Products are well made and fit perfect! Well packaged and delivered within reasonable time frame.
Hey Peter! Thank you for taking the time to share your feedback! We’re thrilled to hear that you're very happy with the fit and quality of your products. It's great to know they were well-made, packaged with care, and delivered within a reasonable timeframe. Your satisfaction means a lot to us. We truly appreciate your support and look forward to serving you again in the future.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Phil! Thank you so much for your kind words! We're thrilled to hear that our design team was able to work closely with you to create the perfect custom cover. We always strive to provide diligent and speedy support, so it’s great to know you were happy with the process. We’re glad the product fits well and meets your expectations in both look and quality. If you ever need anything else, don’t hesitate to reach out!