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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Very pleased with the bench cover we ordered. It fit perfectly and the material is good quality.
I spent days trying to find whole cushions to replace my worn out ones - pricing for new ones is absolutely insane. I decided to go with covers from Covers & All. The measurements are perfect for my old cushions. The quality is great. The around-the-corner zippers are fantastic. Very, very satisfied. I only wish they were made in the USA.
Hey William! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I have ordered several custom curtains from Cov&all. I've been very impressed.
Hey Stephen! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I ordered 2 custom size covers. I had a 25% off coupon that was detailed on the cart. But when I reviewed the email detailing my order it didn't show the discount. I contacted customer service and they refused to do anything until I requested a supervisor - then he gave me a partial discount. I still requested a supervisor to call me and I have yet to hear from them. The rep asked if I wanted to cancel my order and when I asked if I would get a full refund, he said they couldn't cancel it. Not sure why he even asked then.
So far the product seems to work well. Haven't had it long enough to know about how it holds up.
We appreciate you sharing your feedback, Cassondra. We sincerely apologize for any inconvenience you've experienced. Your satisfaction is our priority, and we're committed to addressing your concerns. We'd like to clarify that once an order is in production, we're unable to cancel it or apply any discounts retroactively. We take your feedback regarding communication seriously and will ensure its conveyed to our customer support team for improvement. Rest assured; we're committed to enhancing our services based on your valuable input.
A friend told me about Covers and all. I have ordered twice from them now and have been extremely satisfied with their product and service.
Hey Amit! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority.
This was our second time using this company because we were very pleased the first time. This time on the second order, the cushion shape was more difficult and unusual and a designer was assigned to secure further details. The covers are amazing and flawless and again, we are very pleased.
We will be ordering again.
This time to order covers for our pool furniture during the winter.
Thank you so much.
Thank you, Ogla! We're thrilled to hear that you are happy with our product and service(s).
There was a mix up in what I ordered and after my insistence to listen to the recorded conversation, all was good and the order was filled correctly and sent quickly.
Hey Gina! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority.
Hey Kelly! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority.
The custom cover is exactly what we were hoping for - it fits our L shaped couch perfectly and it's great quality!
Hey Elizabeth! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority.
The website said to provide exact dimensions and that they would add 1 or 2 inches so that it would fit properly. It doesn't appear that they did. It was a wrestling match to get the cover on for the first time. I had hoped to be able to put on one side at a time but I couldn't. The cover requires two people to make sure it is lowered equally on each side,
Hello William! We apologize for any inconvenience caused. Our goal is to fulfill your coverage needs precisely as specified. While errors can occur, we are committed to rectifying them. We have sent you an email to gather the necessary details to address this issue swiftly.
Heavier than expected. I just hope the elastic lasts
Hey Cherylann! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
My new custom grill cover fit exactly right. Perfect. I, however, thought it was going to come in a canvas fabric and it is more of a rubberized fabric. I likely didn't catch that in the write up. It will probably weather well with this fabric.
Hey Lorrie! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority.
Easy, fair prices, The instructions were easy to follow and adding photos was a nice feature. Ok
Dear Stephen, we apologize for any inconvenience you may have experienced. It's pleasing to know that you found our prices and website instructions satisfactory, and that the product met your expectations. We recognize that our communication did not meet the standard and deeply regret this. Your feedback is invaluable and has been shared with our team for future improvements. Thank you for bringing this to our attention.
Easy, fair prices, The instructions were easy to follow and adding photos was a nice feature.
Ordered custom outdoor cushion covers for patio set and was so pleased with the results. Everything fit well and looks great - at a fraction of the the cost and time to buy all new cushions.
Hey Melanie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Came exactly like I ordered. Being able to customize size was great!
Hey Faith! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
There were multiple back and forth clarifications based on questions submitted to me, to make sure measurements were accurate.
Thank you, Erin, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
The cover ended up being really tight on the sofa. It barely fits. I gave the exact dimensions of the sofa. Should I have added a few inches to the measurements?
Hi Nancy, we apologize for the inconvenience you’ve experienced. Customers don't need to add extra inches to their measurements, as we do that during manufacturing. We checked your order, and it was processed according to the provided dimensions with the standard allowance. If you have any concerns, please raise a ticket from your registered account, and our team will investigate and offer the best solution.
WOW! These custom cushions were really high quality and honestly, a good deal. Thank you so much!
Hey Heather! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very durable and thick, we like the custom fitting and love the service especially the speed of delivery.
Hey Stuart! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Thank you, Jim, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Susan! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!