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Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.
Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.
To learn more about our product offerings, visit our website at www.coversandall.com
Covers & All USA Reviews Summary
The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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A friend told me about Covers and all. I have ordered twice from them now and have been extremely satisfied with their product and service.
This was our second time using this company because we were very pleased the first time. This time on the second order, the cushion shape was more difficult and unusual and a designer was assigned to secure further details. The covers are amazing and flawless and again, we are very pleased.
We will be ordering again.
This time to order covers for our pool furniture during the winter.
Thank you so much.
Thank you, Ogla! We're thrilled to hear that you are happy with our product and service(s).
There was a mix up in what I ordered and after my insistence to listen to the recorded conversation, all was good and the order was filled correctly and sent quickly.
Hey Gina! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority.
Hey Kelly! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority.
The custom cover is exactly what we were hoping for - it fits our L shaped couch perfectly and it's great quality!
Hey Elizabeth! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority.
The website said to provide exact dimensions and that they would add 1 or 2 inches so that it would fit properly. It doesn't appear that they did. It was a wrestling match to get the cover on for the first time. I had hoped to be able to put on one side at a time but I couldn't. The cover requires two people to make sure it is lowered equally on each side,
Hello William! We apologize for any inconvenience caused. Our goal is to fulfill your coverage needs precisely as specified. While errors can occur, we are committed to rectifying them. We have sent you an email to gather the necessary details to address this issue swiftly.
Heavier than expected. I just hope the elastic lasts
Hey Cherylann! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
My new custom grill cover fit exactly right. Perfect. I, however, thought it was going to come in a canvas fabric and it is more of a rubberized fabric. I likely didn't catch that in the write up. It will probably weather well with this fabric.
Hey Lorrie! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority.
Easy, fair prices, The instructions were easy to follow and adding photos was a nice feature. Ok
Dear Stephen, we apologize for any inconvenience you may have experienced. It's pleasing to know that you found our prices and website instructions satisfactory, and that the product met your expectations. We recognize that our communication did not meet the standard and deeply regret this. Your feedback is invaluable and has been shared with our team for future improvements. Thank you for bringing this to our attention.
Easy, fair prices, The instructions were easy to follow and adding photos was a nice feature.
Ordered custom outdoor cushion covers for patio set and was so pleased with the results. Everything fit well and looks great - at a fraction of the the cost and time to buy all new cushions.
Hey Melanie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Came exactly like I ordered. Being able to customize size was great!
Hey Faith! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
There were multiple back and forth clarifications based on questions submitted to me, to make sure measurements were accurate.
Thank you, Erin, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
The cover ended up being really tight on the sofa. It barely fits. I gave the exact dimensions of the sofa. Should I have added a few inches to the measurements?
Hi Nancy, we apologize for the inconvenience you’ve experienced. Customers don't need to add extra inches to their measurements, as we do that during manufacturing. We checked your order, and it was processed according to the provided dimensions with the standard allowance. If you have any concerns, please raise a ticket from your registered account, and our team will investigate and offer the best solution.
WOW! These custom cushions were really high quality and honestly, a good deal. Thank you so much!
Hey Heather! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very durable and thick, we like the custom fitting and love the service especially the speed of delivery.
Hey Stuart! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Thank you, Jim, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
The website made it very easy for me to add my dimensions and the product came Exactly as I ordered it. Great Quality of material and workmanship. Love this company!
Hey Monika! We are delighted to hear that you are pleased with our product and website. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Our covers came came very fast and were exactly how described online. They were perfect!
Hey Natalie! We are delighted to hear that you are pleased with our product and delivery. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I am very impressed with the quality and price of the product. I will be coming here for all my future needs. Thank you
Hey Lindsey! We are delighted to hear that you are pleased with our product and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I spent a lot of money on tgese covers and mist do not fit correctly. I recommend to anyone else buying- to send in the photos- and if you need multiples, I would only order one at first to be sure it fits before you order more- otherwise you could be stuck with a bunch of non-fitting covers like I have.
Hello Jennifer,
We're sorry to hear about your experience with our covers. Your suggestion to submit photos before ordering multiple covers is valuable and can help ensure a better fit. We strive to provide the best user experience and request photos for each product to understand our customers' needs better. We rely on the measurements and shapes provided by customers when placing orders, but we understand that sometimes issues arise. We're actively working to resolve your concerns and appreciate you bringing this to our attention.
Thank you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Amit! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority.